PricewaterhouseCoopers
(PwC) helps organisations and individuals create the value they’re
looking for. We’re a network of firms in 157 countries with more than 184,000
people who are committed to delivering quality in assurance, tax and advisory
services. Find out more by visiting us at www.pwc.com.
experienced consultants
to assist our clients to realize competitive advantage
from their operations. Specific areas of focus include Operations optimization,
Operating model design, Process analysis and design, Supply chain optimization,
Cost management, Financial Analysis, Customer Relationship Management (CRM)
strategy development & Project/Program Management.
to the project, taking a “get it right first time” approach to research,
analysis and output. The Consultant’s key role involves ensuring sound data
collection and analysis, interviewing, presenting and supporting the manager in
basic project management tasks. Consultants will also apply these skills and
drive outside the project environment to support and develop our practice.
The Consultant must be able to develop relationships
within and outside the firm that aid successful delivery of assignments.
Business & Industry analysis
• Keeps abreast of industry issues (e.g. regulation,
drivers, threats etc.), understands their relevance to assigned projects and
forms an opinion on target/client business.
• Forms an opinion/point of view and articulates
client’s issues/current state from available documentation e.g. strategy
document, business plan, procedures manuals, organograms etc.
Data gathering and handling
• Able to scope and execute primary research using
relevant research providers.
• Aware of key sources of data – where to find it, how
to access it etc. – and able to identify/find new sources of data specific to a
given project (incl. market sources and previous projects).
• Aware of alternative methods for data gathering e.g.
interviewing to verify/supplement published market research.
• Aware of all internal and external data sources and
their limitations.
• Able to synthesize key messages and trends and their
implications for the client from large volumes of data (client/external).
• Sense-checks and validates research and work output
with other data sources.
• Presents data accurately and completely – “Right first
time” approach.
• Demonstrates ability to conduct qualitative and
quantitative analyses.
• Communicates effectively with team members – e.g.
changes to hypotheses, data problems, new issues, timing
Financial analysis
• Understands drivers of revenue and profitability.
• Understands key ratios – e.g. profitability margins.
• Able to perform basic analysis of financial
statements, business plans etc. to understand key organizational drivers,
trends, plans etc.
Excel skills
• Can set up clear, easy to follow and fully sourced
spreadsheets.
• Data manipulation using simple formula and
techniques – e.g. vlookups, pivot tables.
• Able to construct basic models
Process Analysis & Design skills
• Able to document and perform critical analysis of
processes to identify gaps, redundancies, automation requirements and other
improvement opportunities
• Able to map processes using basic process mapping
tools e.g. Ms. Visio
Interviewing skills
• Adopts a professional approach to interviewing.
• Demonstrates good listening skills.
• Designs interview program – identifying contacts,
writing questionnaires.
• Contributes effectively to Client Team Meetings
having the ability to present sections of findings internally.
• Supports senior staff at meetings by having grasp of
all data and findings – and framing opinions accordingly
Business & team development and Reporting
• Identifies client issues and supports the team to
pursue sales opportunities.
• Prepares concise, well written documents using
appropriate business and technical language.
• Uses clear simple slides – using appropriate
graphics e.g. Ms PowerPoint.
• Understands the operations consulting environment
and roles of various parties within it.
• Displays effective time management, prioritizes
issues appropriately and meets agreed timelines.
• Shows good interpersonal skills and ability to
manage/develop less experienced team members.
• Demonstrates agility in working on various sectors
and varied/multiple projects
• MBA/MSc (with business/accounting/finance/operations
orientation) is desirable
• ACCA or other accredited accounting qualification is
desirable
• PMP or other project management certification is
desirable
• Lean/Six-Sigma/ISO or other business
process/quality-related certification is desirable
in a professional services environment or three year relevant experience in a
large/global organization.
• Experience working outside the Operations will be an
added advantage.
• Experience in building and maintaining strong
relations with senior level clients and key industry contacts.
Demonstrated experience in any two of the following
knowledge areas:
•Operations optimization
• Operating model design
• Process analysis and design
• Supply chain optimization (covering Procurement,
Logistics, and Inventory Management etc.)
• Cost management
• Financial analysis
• Project/Program Management
Demonstrated leadership skills and experience leading
projects and diverse teams and
Strong analytical and problem solving capabilities.
industries – Financial Services, Financial Technology, Consumer Markets,
Government Agencies, Telecommunications, Energy
•
Working knowledge and understanding of compliance and risk review procedures,
business processes and internal controls
To apply, visit PwC Career Page
