Staffwise,General Manager Jobs in Botswana

Job
overview

The General Manager
is amongst the most senior managers, entrusted by the Managing Directors, to
ensure the management of the company in line with the strategic goals set. The
GM is responsible for the determination of company strategy as it pertains to
certain areas, and the execution of that strategy in support of achieving the
overall goals of the c
ompany and ensuring financial viability

Within the
parameters laid down by the Managing Directors, the GM will be authorised to
make short-term and long-term decisions that have resource implications.

Job
description

While the GM has
middle managers to reporting to him/her, responsible for the execution of plans
and programmes, the GM still overall responsibility for the following areas:

Legal
Representation and Responsibilities: The GM is the legal representative of the
company. S/he will act on the behalf of the Directors before judicial,
administrative, labour, municipal, political and police authorities. Legal
responsibilities include:

·
Articulation
and clarification of legal considerations of running business for Managing
Directors;

·
After
consultation with Directors, management of legal risks even if the immediate
portfolio does not fall under the GM. This will require delegation and
monitoring to relevant managers within the company

·
Reporting
of risk management of legal considerations to the Directors on a bi-annual
basis. This reporting includes the provision of data related to risks, analysis
of risks and recommendations to manage risk

·
Representation
of the company before relevant legal entities

·
Ensure
the ongoing viability of legal contracts and where appropriate, enter and sign
company agreements within the parameters of authorisation laid down by the
Managing Directors

·
Delegate
relevant legal authority where appropriate e.g. the signing of employment
contracts to the HR Manager

·
Authorise
the assignment, withdrawals, transferrals, disposal of funds, incomes, stocks
etc or the order of payments or the disposal of property and assets within the
parameters laid down by the Managing Directors with the delegation to the
Finance Manager where appropriate for standard transactions

·
Submit
matters to mediation or arbitration as is appropriate

·
Promotes
ethical and fair business practices
(20% of the job)

Strategic
Management:
Together with the Managing Directors, determine the annual strategic management
plans, providing key input on issues related to HR, Infrastructure, Information
Technology, Knowledge Management and Finance. Strategic management
responsibilities include:

·
Preparing
data required to analyse company historical performance, identifying trends
(opportunities and risks) to the short-term and long-term viability of the
company

·
Ensuring
contribution of plans from functional areas reporting to GM to feed into
strategic plans

·
Advising
on the availability of funds for strategic plans

·
Ensuring
the preparation of budgets related to the strategic plans

·
Determining
performance indicators to monitor company performance and reporting on these
indicators at required intervals

·
Monitoring
and reporting of progress against strategic plans
(25% of the job)

Financial
Strategic Management:
There is a Finance Manager responsible for operational management of the
Finance Department and to implement the financial strategy of the company. The
responsibilities of the GM include:

·
Formulating,
implementing and reviewing of the overall financial strategy of the company.
The Finance Manager will assist with this

·
Together
with the Finance Manager, developing, ensuring implementation and review of the
financial plans, policies and processes

·
Directing
the financial planning for the company as well as the financial reporting
requirements

·
With
the assistance of the Finance Manager, reporting on financial performance to
the Managing Directors every quarter, identifying potential risks and problems

·
Formulating,
implementing and reviewing financial improvement as well as cost reduction
strategies

·
Conducting
of benchmarking studies and competitors analyses so as to inform the above
strategic activities
(15% of the job)

Operational
Management:
The GM is responsible for ensuring the smooth running of the following
functional areas: Operations, HR, Finance and Infrastructure and Services e.g.
cleaning, gardening, IT ,receptionist services. Operational management
responsibilities include:

·
Ensuring
that relevant risks are identified in the functional areas by the managers and
appropriate risk management strategies put in place

·
Ensuring
that the relevant areas determine annual strategic plans that support the
overall company business and strategic plans

·
Monitoring
the delivery on these plans

·
Providing
guidance to the respective managers to achieve their strategic plans

·
Ensuring
that each area is running optimally with the resources it has. This requires
holding the respective managers accountable for this, and putting in place
appropriate measurements

·
Ensuring
that the relevant areas are providing the required service and outputs to other
areas of the company

·
Ensuring
that the Managing Directors are provided with the relevant reports timeously to
monitor the effectiveness of various areas of the business

·
Ensuring
that the policies and procedures set down by the company are followed in
respective areas

·
Driving
the knowledge management agenda to ensure that policies procedural documents or
other support materials exist to support the effective running of the company.
Ensure that this knowledge management takes place within functional areas
reporting to him/her
(25% of the job)

People
Management:
The General Manager will have a team of middle managers reporting to him/her
each with their respective functional areas. This KRA relates to the GM’s
management of this team of middle managers.

·
Working
with HR to ensure an optimal resourcing support exists for the General Manager
and that each manager in the team in turn ensures an optional structure for
his/her team, that accurate job profiles exist for each job with clear
standards for performance

·
Working
with HR in developing of management staff ensuring that:

o
New
managers receive appropriate induction and training on the job

o
Training
needs are identified for each person’s current job

o
Appropriate
strategies for training are found e.g. formal training, coaching and/or on the
job training

o
The
career aspirations of staff are understood, negotiated and where feasible,
supported

·
Managing
of performance of managers including:

o
Setting
of realistic performance standards

o
Ensuring
that the staff understand these standards and work in meeting these standards

o
Supporting
staff to achieve the necessary work outcomes and standards

o
Providing
feedback to staff, both formally and informally

o
Recognising
the contribution and hard work of staff

o
Addressing
problems where work outcomes and standards are not being met

·
Dealing
with issues of misconduct of staff

·
Communicating
with your team ensuring that:

o
They
understand the purpose and direction of the company and that they communicate
this to their team

o
Communications
from other teams is understood and followed through on

o
There
are regular meetings with your staff

o
That
staff have communication channels and opportunities to raise their concerns

o
You
represent staff interests and concerns

·
Ensuring
that a positive work climate is fostered, implementing the company’s staff
initiatives within your own team, dealing with conflict and grievances
(15% of the job)

Project
Management:
There is a part-time Project Manager responsible for the day to day management
of projects. Responsibilities include:

·
Ensuring
the appropriate scoping of projects (outcomes required, time-frame, resources,
technology and systems requirements, people requirements etc)

·
Guiding
the Project Manager as regards the strategic positioning of the project

·
Ensuring
that the required progress is being made by the Project Manager and that
reporting is taking place timeously

·
Ensuring
the resolution of problems encountered in the execution of the project

Requirements,
Education and Experience

·
A
three year tertiary qualification with majors in relevant business areas is
required e.g. accounting, management, human resources, business planning etc.

·
At
least 10 years of relevant experience is required of which at least 5 years has
been at the middle management level of a moderately sized organisation

·
Middle
management experience including managing his/her own team of at least 5 staff;
managing processes and systems; managing budgets

·
Excellent
Financial management experience

·
Some
risk management including identification of risks and solutions to manage risks
and the implementation of monitoring of this

·
Fair
legal experience including administrative handling of diverse contracts

·
Ideally,
some human resource management experience covering the various HR functions

·
Ideally,
experience in the travel and tourism industry

·
Track
record of excellent performance, service delivery and continuous improvement

·
Track
record of being able to handle multiple demands under pressure

·
Track
record of using technology to enhance efficiency and effectiveness

·
Track
record of providing leadership in change initiatives

·
Prepared
to live in Maun