Me to We,Travel Director Jobs in Canada

, and
adults to destinations including Kenya, India and Ecuador.

The position is based out of Me to We Offices in Toronto (225 Carlton
Street). A minimum three-year commitment is expected. Salary is to be
negotiated. There is a three (3) month probationary period, upon
reaching the three (3) month period, all staff members are offered a
health plan including dental and Employee Assistant Program.

While resumes are important, we want to know what makes you a great
fit for our team and culture. We will consider resumes on a rolling
basis and would like the right person to join us as soon as possible.

Responsibilities

Principal Responsibilities:
Sales and Engagement 70%
• Work with the COO and CEO of Me to We to define the annual sales and
marketing plan to include:
• A monthly PAX and revenue sales plan
• A 12 month marketing plan (to include We Day and other organization
driven opportunities)
• A 12 month product/program plan (to include special projects program
and product opportunities)
• A 12 month resource plan- people and systems
• Director remains ultimately accountable to the organization for the
Corporate and Family team meeting its monthly and annual matrix
targets.
• Responsible for monitoring the health of the sales pipeline for both
family and corporate clients in order to ensure sales targets can be
achieved.
• Achieve stated growth targets within the corporate market through
new business development strategies
• Set the sales/engagement team up for success through training and
mentoring, goal setting and check-ins that recognize achievement
• Coach, measure, and mentor in order to meet monthly and annual sales
targets by:
• Setting and measuring monthly targets
• Measuring and refining team member performance
• Defining and allocating workflow and leads to the sales team
• Leading sales team through regular call times
• Measuring sales trends and pipeline
• Consistently refine and improve the team’s use of Salesforce to
improve efficiencies and strategic sales, through the creation of
reports, measurement dashboards, maintenance of products to ensure all
data included in Salesforce is clean and follows SOPs
• Maintain a consistently high standard of customer engagement and
relationship building with maturity and professionalism
• Host presentations, pitching volunteer trips to new and existing
adult, family and corporate clients, and pre-departure sessions for
existing clients.
• Establish customer satisfaction and loyalty with our existing
clients through post-trip follow up, supporting travelers through
continued engagement with Me to We and Free The Children, and seeking
referrals for future trips engagement.
• Consistently look for and execute on opportunities to cross sell
other Me to We products and services.

Operations and Coordination Support
Proportion of Time Spent per week 10%
With strong support from the Associate Directors of Client Services
and Operations:
• Streamline current systems, technologies and SOPs for the team,
ensuring that new systems used across the organization are adopted
within the Corporate and Family Engagement Team.
• Ensure consistent use, by the team, of Me to We’s client management
tool, Salesforce, consistently refining the team’s use of the system
to improve efficiencies and reporting.
• Act as an escalation point for coordination team or client issue resolution.
• Ensure smooth operations internally, amongst engagement team,
coordination team and in-country teams in Kenya, India and Ecuador
with respect to adult trips programming.
• Support the CEO of Me to We with financial reconciliation and planning.

Human Resources
Proportion of Time Spent per week 10%
• Coach and mentor two Associate Directors; optimize on their
capabilities and assist them in achieving meaningful careers within
the organization.
• Train team members with respect to sales tactics, product
information, and key demographic profiles.
• Lead individual check-ins from an HR perspective regarding job
performance, and provide one-on-one coaching and mentoring to staff as
applicable.
• Run regular team meetings, sharing departmental and organizational
priorities and ensuring team is properly set up for weekly priorities
and action items.

Other
Proportion of Time Spent per week 10%
• Liaise on all creative projects, promotional and marketing materials
pertaining to Corporate and Family experiences.
• Manage any PR opportunities alongside PR team pertaining to
Corporate and Family.
• Liaise with all other Me to We and Free The Children departments to
ensure strategic working relationships are maintained and teams are
properly supported as required.
• Work with the We Day team to ensure that Corporate and Family
Engagement priorities are reflected across all We Day events

Qualifications
• Bachelor’s or Master’s degree or commensurate experience.
• Experience in travel sector sales and marketing is required (minimum
7-10 years professional experience).
• Previous involvement in strategic planning and execution is key as
are demonstrated analytical skills.
• Demonstrated leadership skills, maturity and professionalism with
proven ability to drive projects forward with minimal direction.
• Demonstrated people management experience (minimum 5 years
preferred) – experience leading a team of sales representatives is key
asset.
• Strong understanding of and experience with adult, family and
corporate clients.
• Excellent adherence to strict timelines. Ability to work well under
pressure and to meet deadlines.
• Friendly, energetic, outgoing self-starter with the ability to
engage clients (parents, adults, corporate executives) on the phone &
in person. Strong emotional intelligence a key benefit.
• Strong ability to seek new opportunities and think creatively.
• Powerful work ethic, both as a team member, but also as a self-starter.
• Strong verbal and written communication skills a must.
• Experience working with Microsoft Excel, Word, PowerPoint, Adobe
Acrobat, and Salesforce.
• Possession of a valid driver’s license is preferred and willingness to
travel.
• Willingness to obtain TICO certification (if candidate has not yet
been certified).

Skills

International Coordination Planning Customer Service Training
Communication Management Marketing Travel Sales

Additional Information

What makes Me to We unique…

Me to We is filled with passionate, driven, entrepreneurial, shameless
idealists. This means we work hard, set high goals and exceed them to
help empower youth to change the world.

If you are looking for a predictable 9–5 work environment, this won’t
be the right fit.

If you are inspired by collaboration, making friendships with
incredible people, unique additional responsibilities like working on
our We Days, and if your personal values align with our core values,
we would love to hear from you.

Me to We sincerely thanks all those who apply, however only those
considered for an interview will be contacted.