GRM International and Futures Group Information Technology Systems Administrator Job Vacancy in London

Information Technology Systems Administrator 

• Earn international development experience from
  the Global Market Leader.
• Develop your Technical expertise in a socially
  responsible way.
• Manage busy offices in London, Nigeria and
  South Africa.

• Manage the deployment of IT&T equipment
  and software within the EMEA region.
• Provide levels 1–3 support ensuring a high
  level of customer service through telephone, email and face to face of
  desktop PCs, notebooks, printers and telephones.
• Manage the repair and replacement of IT
  equipment including any warranty or insurance claims.
• Provide out of hours support as required

• Perform operational administration and
  management of server and LAN/WAN infrastructure;
• Ensure that the Group’s IT&T
  infrastructure is stable and secure at all times.
• Provide incident management, investigation and
  coordination.

• Adhere to all IT&T procedures and
  policies.
• Maintain the operational aspects of the GRM
  disaster recovery plan including effective data backups, testing, storage
  and system restoration.
• Manage the IT security services including
  virus protection, software, firewall and remote access systems.
• Perform proactive monitoring of the IT&T
  environment taking action as appropriate.
• Develop strategies and ideas to cater for
  growth and capacity within the EMEA region.
• Assist the IT&T Manager in executing IT
  policies, procedures and planning in the EMEA region.

• Maintain the IT&T documentation set,
  ensuring that it contains effective documentation and is up to date.
• Maintain the IT hardware and software asset
  registers.

• Analyse and make sound recommendations to the
  IT&T Manager.
• Contribute to process improvement through
  innovative and cost effective proposals/ideas/suggestions.

• Degree in Computer Science, Information
  Technology, Computer Engineering or related discipline.
• At least 3 years of experience in a similar
  role.

• Demonstrated experience with Windows Server
  operating systems and associated technologies (Active Directory, DHCP,
  DNS, Group Policy).
• Exceptional desktop support experience including
  hardware, software and peripherals.
• Strong understanding of LAN and WAN
  technologies including VLANs, routing, VPNs and Firewalls.
• PC and server hardware experience.
• Knowledge of printers and other network
  peripherals.
• Demonstrated ability to think strategically
  and tactically while acting independently with minimum supervision.
• Exceptional standard of written and verbal
  communication skills.
• Can work well under pressure to strict
  timeframes.