One position is to be based in the UK (DT5893), one in the USA (DT5894) and the third in the Benelux region of Europe (DT5895).
Key outputs and deliverables:
• Train new and existing customers in biological applications of RDL products, both on-site and off-site
• Assess customers’ operational needs and match with RDL’s product solutions
• Assist in testing, validation, and documentation of new applications and products
• Work in partnership with Sales, Service Engineers and other resources to provide effective customer support through telephonic, e-mail, and direct interaction
• Maintain technical service database and reference files, documenting response times and delivering on commitments made to customers
• Actively contribute to the maintenance of quality systems
• Communicate customer and product feedback to Marketing and R&D to further improve quality and the customer experience
• Contribute to technical publications, application notes and SOPs
• Act as the first point of contact for vigilance and post-market surveillance
Qualifications and expertise:
All applicants are required to have the following:
• A BSc (2:2 or higher) or MSc in molecular biology, microbiology, virology or related fields, or the equivalent of these qualifications
• Significant industry laboratory expertise in molecular biology, assay development or advance spectroscopy
• Industry expertise of customer interface responsibility
• Expert proficiency with molecular diagnostics, assay development, spectroscopy and related instrumentation
• Practical knowledge of infectious diseases, molecular biology, and fluorescence-based assays
• Please see the section on person specification for further information on requirements that are specific to each position
Although not essential it would be desirable if applicants have some of the following:
• Knowledge of IVD medical devices, medical devices or diagnostics
• An understanding of biochemistry, molecular biology and genomics and related assays and equipment
• Familiarity with ISO13485 and ISO9001 processes
• Knowledge of assay design and troubleshooting
Opportunities for career development and training:
• RDL is a rapidly expanding company and the successful applicant will have the opportunity to gain experience in the field of molecular diagnostics
• Training in many molecular biology and spectroscopic techniques and valuable experience in a company moving towards ISO 13485 accreditation
• An opportunity to gain sales experience in clinical diagnostics
• Opportunities for personal development and training will be made available for suitable applicants.
Person specification:
All successful applicants will have excellent communication, project management, and time management skills. They will be capable of working as part of the team but also independently at customer installations and training. They will be comfortable working at the bench, presenting data and explaining technologies to different audiences, and be confident in customer interface with science and technology demonstrations.
FAS Europe: The individual in this role will be able to communicate in multiple major European languages including English. They will be able to commit to the travel required for managing sites and initiating new installations, which can make up 50% of this role’s duties.
FAS UK: The individual in this role will be able to commit to the travel required for managing sites and initiating new installations, which can make up to 50% of this role’s duties. The ability to communicate in multiple major European languages would be advantageous.
FAS USA: The individual in this role will be able to commit to the travel required for managing sites and initiating new installations, which can make up to 50% of this role’s duties.
Location:
FAS Europe: Ideally based in Benelux and directed from Renishaw Diagnostics HQ in Glasgow (UK), the individual in this role will be required to travel throughout Europe and potentially the USA
FAS UK: Based at Renishaw Diagnostics HQ in Glasgow (UK), the individual in this role will be required to travel throughout Europe and potentially the USA
FAS USA: Ideally based in a biotech hub on the eastern seaboard (NJ. NY, MA), the individual in this role will also be required to travel to the RDL headquarters in Glasgow (UK).
Important note:
Please specify which role you are applying for on your application by including the correct reference number and vacancy location.
Company information:
Renishaw Diagnostics Ltd (RDL), formerly D3 Technologies Ltd, is a molecular diagnostics company which uses the highly selective and sensitive techniques of Surface Enhanced Raman Scattering (SERS) and Surface Enhanced Resonance Raman Scattering (SERRS) to produce research and diagnostic products with superior capabilities. Focused on developing and commercialising its first in vitro diagnostic (IVD) and clinical research products, RDL’s goal is to establishing itself as the premium provider of automated, multiplex, high sensitivity molecular diagnostics systems for the detection of human infectious diseases. Quantitative and sensitive detection of a range of biomarkers using patented chemistry and colloidal substrates has been demonstrated and verified with a range of pre-clinical evaluation partners. The Company’s mission is to “provide automated multiplex diagnostic systems to facilitate fast, reliable and simplified disease detection and thus enable clinicians to improve patient care”. RDL is a well funded company, with a strong intellectual property position, and currently has 21 full time staff. It is expected to increase as it grows its commercial and customer support teams. Formed in July 2007 as a spin out from the University of Strathclyde, the Company is now part of the Renishaw Group, which is a leading global supplier of engineering technologies, medical devices and Raman spectroscopy systems. Based in a new technology park in Glasgow, Scotland, further information is available at www.renishawdiagnostics.com.
Job Reference: DT5893a
Closing Date: 13-May-2011
