Questionnaire
Please answer the following question as
honest as you can
honest as you can
1. Indicate
your sex by ticking in one of the two bones provided
your sex by ticking in one of the two bones provided
Male
( ) Female
( )
( ) Female
( )
2. Indicate
your age bracket: 18-25 ( ) 26-35 ( ) above 35 ( )
your age bracket: 18-25 ( ) 26-35 ( ) above 35 ( )
3. For
how long have you been working in the bank?
2-4yrs ( ) 5-7yrs
how long have you been working in the bank?
2-4yrs ( ) 5-7yrs
( ) Above 7yrs ( )
Section 2
Tick “X” in the box provided against
your option.
your option.
1. What
type of information system is available in your organization?
type of information system is available in your organization?
Mobile Banking AutomatedTeller Machine
ICT Integrated Project Online Banking All of the above
2. Has
information technology help enhance customer’s deposits?
information technology help enhance customer’s deposits?
Yes No
3. Does yourorganization upgrade its IT system?
Yes No
4. Is there anyspecific department of information technology management?
Yes No
5. Areintensive training organized to acquaint staff for information technology
development?
Yes No
6. Informationtechnology has contributed immensely to enhance profitability of banks: Agreed Strongly Agreed Not Agreed
