Zambrero Pty Ltd,Retail Operations Administrator Jobs in Australia

part to end world hunger. Through our
Plate4Plate initiative, where for every burrito or bowl you purchase at
Zambrero we donate a plate of food to someone in need, we have donated over 9
million meals to date…and counting. We have over 115 restaurants in Australia
located in every state and 10+ restaurants in Thailand, New Zealand and
Ireland. We are growing rapidly and will to continue to expand throughout
Australia and internationally opening 40+ restaurants per year.

• Restaurant
  support – Managing all administrative requirements in the lead up to and post
  a new restaurant opening
• Customer
  complaints –  Maintaining, analysing, responding to and reporting on
  customer complaints using Customer Relationship Management (CRM) System
• Administration
  of the Learning Management System (LMS) – Establishing and maintaining the
  LMS, including creating and managing documents, calendar and overall
  database
• Maintenance
  of all operations manuals – Ensuring that all manuals are regularly
  updated with current content
• Project
  Coordination – Coordinating and organising all projects by keeping up to
  date gantt charts, providing project report / updates and meeting minutes
• Communications
  – Managing all learning and retail operations communications to the
  franchise network
• IT
  Support – Providing administrative support the IT Department
• Reporting
  and Administrative Management – Running all required monthly reports for
  the Management team and Board of Directors

• The
  opportunity to make a difference by working for a Humanitarian organisation
  committed to tackling world hunger through its Plate 4 Plate program
• Work
  with, learn from and be inspired by one of Australia’s best entrepreneurs,
  2012 Young Australian of the Year Dr Sam Prince
• Be
  a part of a recognisably global, award winning brand (2015 Enterprise of
  the Year, listed as one of the fastest growing Franchises by BRW magazine
  in 2011-2015)
• Dynamic
  and rapidly growing company with an innovative, passionate and vibrant
  workplace culture
• Opportunity
  to learn a wide range of business acumen across a wide skill base from
  strategic decision making to day to day business operations – no two days
  are the same
• Ongoing
  professional development opportunities

• Humanitarian
  values in line with our company mission and CSR policies
• Demonstrates
  a passion for excellence and a drive for results
• High
  level of flexibility and positive approach to the changing demands of a
  rapidly growing organisation
• Addresses
  challenges in a respectful manner
• Trustworthy
  and demonstrates strong integrity
• Exceptionally
  developed written and verbal communication skills
• Personal
  Effectiveness / Interaction – Self manages in accordance with the Zambrero
  mission and values, demonstrates diplomacy when dealing with difficult
  people or situations
• Ability
  to demonstrate initiative, flexibility and attention to detail in a busy,
  changing work environment
• Ability
  to plan, prioritize and organise work schedule and work within tight
  timelines
• Demonstrated
  experience contributing to the effective functioning of a productive team