RwandaOnline (ROL) ,Business Development Manager Job Vacancy in Rwanda

Position: Business Development Manager

Reports to Project Coordinator

Background

In April 2014,
RwandaOnline (ROL) reached an agreement with the Government of Rwanda to develop
a single electronic platform for all citizens and businesses to apply for
government services.

To streamline
service delivery, especially the application process, RwandaOnline is building
a single website,

on behalf of the Government of Rwanda, for citizens to access
all services.

Basic Function

ROL is seeking a Business Development Manager who will
be responsible for the initial development and management of the roll-out plan
for the adoption and usage of the ROL Platform. The Business Development
manager will work very closely with the executive and technical teams.

Primary roles and responsibilities include but are not
limited to:

·
Develop and initiate a comprehensive and strategic
business development plan for the roll-out, usage and adoption of the e-gov
platform, including but not limited to:

·
Manage the agency model for service delivery to all
access points;

·
Manage the relationship with the call center
management;

·
Identify and develop third party relationships with
developers

·
Identify key planning and training issues;

·
Identify relationship constraints between the back
office and call center, and develop solutions;

·
Develop and manage protocols for customer relations
(call center, agency model and government users in the back office.)

·
Budget and monitor expenses for the Business
Development department;

·
Create, motivate and engage the business development
team to deliver on target

·
Maintain a knowledge of industry and regulatory
changes

Qualifications

Required:

·
Minimum five years of related experience;

·
Master’s degree in a relevant field from a recognized
university (additional three years’ work experience also accepted);

·
Extensive knowledge of business development within
rural Rwandan and/or regional settings;

·
Ability to learn quickly on the job

·
Self-driven and highly motivated

·
Understanding of the IT industry

·
Excellent writing skills

·
Ability to work under tight deadlines

·
Fluency in English

Recommended:

·
Experience in conflict resolution and mediation

·
Experience working with the Government of Rwanda

·
Experience in eGovernment

·
Business Proficiency in Kinyarwanda

Position Details

This position in located in Nyarutarama, Kigali,
Rwanda. The contract will be a six month probationary contract. Email a CV to alline.kabbatende@ngali.com by October 29, 2014.