Hybrid &
Postpaid Officers Executive
Reporting to the Officers Lead , the incumbent will be responsible for
designing and animating mobile hybrid and postpaid officers and ensuring a
successful launch of the offers. Furthermore, the candida
te will be tasked with
setting up KPIs to assess in-life performance of offers, with special focus on
revenues and customer experience.
The main duties
include but are not limited to:
• Implement improvement plans to boost revenues and customers acquisition
• Prepare promotions to animate offers, liaise with device vendors to negotiate
best deals with Device catalogue executive
• Interact with Orange Group experts to assess and implement best practices
• Accompany the digitalization of customer interactions
• Performance analysis of current offers, proposal of simplification
• Understanding of customer needs taking into account market segmentation
• Interact with customers prior to the launch before approving communication
plan
• Secure that all media are up to date with offers details (web site, flyers,
social media, Orange app)
• Relevant positioning compared to competitors and other offers in Orange
portfolio
• Provide migration plan for old offers to new offers
• Action plan to boost sales, revenue and customer satisfaction
Qualifications and
Experience
• Degree in Marketing or Business Administration
• Minimum experience: 2 years in the marketing field
Skills:
• Strong experience in Marketing
• Good interpersonal skills
• Quantitative and qualitative surveys: ability to report and analyse the voice
and behaviour of the customer
• Organized and rigorous
• Creative and proactive
• Ability to deliver and work under pressure
• Computer literate (MS Office)
• Ability to innovate
Interested
candidates who meet the minimum requirements can submit their applications, updated
CV and certified copies of their academic certificates to:
jobsbw.obw@orange.com
The subject window on email should only contain the title of the position being
applied for.
Closing date: 22nd
June 2016.
Kindly note, that Orange Botswana shall only correspond to short – listed
candidates.
