KCB Bank
Group is a world
class Bank, established over 116 years ago along the East African coast with a
vision to be the preferred financial solutions provider in Africa with global
reach.
Group is a world
class Bank, established over 116 years ago along the East African coast with a
vision to be the preferred financial solutions provider in Africa with global
reach.
The bank
is currently operating in six countries i.e Kenya, South Sudan, Tanzania, Uganda,
Rwanda and Burundi with the total number of 227 branches complemented by over
930 ATMs across the region that offer a 24 hour access and over 3700 KCB
banking agents.
is currently operating in six countries i.e Kenya, South Sudan, Tanzania, Uganda,
Rwanda and Burundi with the total number of 227 branches complemented by over
930 ATMs across the region that offer a 24 hour access and over 3700 KCB
banking agents.
The bank
offers a wide range of financial solutions to both Corporate and Retail customers
in the domestic and Diaspora markets supported by a robust network of
technology based platforms including mobile and internet banking that can be
accessed on 24/7 basis.
offers a wide range of financial solutions to both Corporate and Retail customers
in the domestic and Diaspora markets supported by a robust network of
technology based platforms including mobile and internet banking that can be
accessed on 24/7 basis.
As a
Group, we value putting our customers first, working together in teams, being
professional in everything we do, willingness to change and caring for the
communities in which we operate.
Group, we value putting our customers first, working together in teams, being
professional in everything we do, willingness to change and caring for the
communities in which we operate.
KCB Bank
Rwanda Ltd is now operating with a network of 10 branches spread across Rwanda
plus one cash outlet in Kigali, thus spreading our reach across the width and
breadth of the country.
Rwanda Ltd is now operating with a network of 10 branches spread across Rwanda
plus one cash outlet in Kigali, thus spreading our reach across the width and
breadth of the country.
The bank
is committed to making a difference in enhancing financial inclusion in Rwanda
and is therefore continuously looking for opportunities to offer greater
convenience in the market place.
is committed to making a difference in enhancing financial inclusion in Rwanda
and is therefore continuously looking for opportunities to offer greater
convenience in the market place.
We pride
ourselves as a warm and customer friendly bank offering a full range of
financial solutions through our innovative and dynamic team.
ourselves as a warm and customer friendly bank offering a full range of
financial solutions through our innovative and dynamic team.
We are
looking for self motivated, qualified individuals with the right attitude
and a passion for the customer to join our team on the following positions:
looking for self motivated, qualified individuals with the right attitude
and a passion for the customer to join our team on the following positions:
Senior
Operations Manager
Operations Manager
Permanent
Contract
Contract
The
Purpose
Purpose
Reporting
to the Head of Operations, the job holder will be responsible for providing
leadership in the provision of effective and efficient operations support
across the branch network as well as coordinating the delivery of technology
based solutions which enable and support all aspects of the bank’s
business plan in a timely and cost effective manner.
to the Head of Operations, the job holder will be responsible for providing
leadership in the provision of effective and efficient operations support
across the branch network as well as coordinating the delivery of technology
based solutions which enable and support all aspects of the bank’s
business plan in a timely and cost effective manner.
Key
Responsibilities
Responsibilities
- Overall delivery of
efficient operational services across the branch network. - Design and manage the
process environment in which branch operations will he carried out
(processing centers) - Establish functional
policies for the bank’s operations and determine results to be achieved - Effective management of the
bank’s service delivery channels to ensure reasonable and constantly
improving turnaround times (ATM’S, etc) - Provide efficient and time
bound clearing services in accordance with existing clearing house rules. - Leverage on technology to
ensure that end users maximize on the set policies and procedures to
provide world class service delivery to all clients and stakeholders in a
safe and reassured environment. - Liaison between the business
and technological support (IT) to ensure that technological solutions fit
business needs. - Manage the risk arising from
frauds and forgeries to ensure that they are minimized or eliminated by
proactively examining the process environment in which the bank operates
and providing strategic guidance on future operations. - Plan, supervise, direct and
control cash Operations in the bank’s Central Currency Unit and ensure
Branches are served and risk of keeping idle cash is minimized - Ensure procurement of goods,
services & works is done in compliance with the group procurement
policy. - Reduce operating costs by
ensuring efficient utilization of the bank assets - Proactive management of all
suspense accounts. - Implement centralized shared
services in Operations
Qualifications
and Experience
and Experience
The position
requires the following minimum qualifications:
requires the following minimum qualifications:
- University Degree in
Business Administration or related field; - Possession of an MBA Degree
will be an added advantage; - Minimum 8 years working
experience in banking operations 5 of which should be in a senior
managerial position in banking operations.
Skills
and Attributes:
and Attributes:
- Excellent planning,
organization, problem solving and analytical skills; - Excellent people leadership
and management skills; - Ability to work
conscientiously, independently, efficiently and effectively; - Good interpersonal and
communication skills - A good understanding of
risk; - Proficiency in MS Office
Suite. - A proven track record in
delivering results; - Ability to align personal
goals with the bank’s goals. - Willingness to live and
practice the core values of the bank.
Application:
If you
believe you meet the above requirements, please submit your application
including an application letter, a detailed Curriculum Vitae indicating your
current salary and benefits, copies of the relevant certificates and
testimonials, daytime telephone contact and email address.
believe you meet the above requirements, please submit your application
including an application letter, a detailed Curriculum Vitae indicating your
current salary and benefits, copies of the relevant certificates and
testimonials, daytime telephone contact and email address.
The
deadline for receiving applications is 30th November 2012.
deadline for receiving applications is 30th November 2012.
*Note
that all the positions will be on local terms.
that all the positions will be on local terms.
Please
apply to:
apply to:
Head of
Human Resources
KCB Bank Rwanda Ltd.
Kigali – Rwanda
Human Resources
KCB Bank Rwanda Ltd.
Kigali – Rwanda
E-mail
on: recruitment@rw.kcbbankgroup.com
on: recruitment@rw.kcbbankgroup.com
Only
short listed candidates will be contacted.
short listed candidates will be contacted.
For more
information about KCB Bank Group, please visit our website
information about KCB Bank Group, please visit our website