KCB Bank Group is a world
class Bank, established over 116 years ago along the East African coast with a
vision to be the preferred financial solutions provider in Africa with global
reach.
class Bank, established over 116 years ago along the East African coast with a
vision to be the preferred financial solutions provider in Africa with global
reach.
The bank is currently operating in six countries
i.e Kenya, South Sudan, Tanzania, Uganda, Rwanda and Burundi with the total
number of 227 branches complemented by over 930 ATMs across the region that
offer a 24 hour access and over 3700 KCB banking agents.
i.e Kenya, South Sudan, Tanzania, Uganda, Rwanda and Burundi with the total
number of 227 branches complemented by over 930 ATMs across the region that
offer a 24 hour access and over 3700 KCB banking agents.
The bank offers a wide range of financial solutions
to both Corporate and Retail customers in the domestic and Diaspora markets
supported by a robust network of technology based platforms including mobile
and internet banking that can be accessed on 24/7 basis.
to both Corporate and Retail customers in the domestic and Diaspora markets
supported by a robust network of technology based platforms including mobile
and internet banking that can be accessed on 24/7 basis.
As a Group, we value putting our customers first,
working together in teams, being professional in everything we do, willingness
to change and caring for the communities in which we operate.
working together in teams, being professional in everything we do, willingness
to change and caring for the communities in which we operate.
KCB Bank Rwanda Ltd is now operating with a network
of 10 branches spread across Rwanda plus one cash outlet in Kigali, thus
spreading our reach across the width and breadth of the country.
of 10 branches spread across Rwanda plus one cash outlet in Kigali, thus
spreading our reach across the width and breadth of the country.
The bank is committed to making a difference in
enhancing financial inclusion in Rwanda and is therefore continuously looking
for opportunities to offer greater convenience in the market place.
enhancing financial inclusion in Rwanda and is therefore continuously looking
for opportunities to offer greater convenience in the market place.
We pride ourselves as a warm and customer friendly
bank offering a full range of financial solutions through our innovative and
dynamic team.
bank offering a full range of financial solutions through our innovative and
dynamic team.
We are looking for self motivated, qualified
individuals with the right attitude
and a passion for the customer to join our team on the following positions:
individuals with the right attitude
and a passion for the customer to join our team on the following positions:
1. Head of Corporate / SME Banking and Deputy
MD
MD
Permanent Contract
The Purpose
Reporting to the Managing Director, the job holder
will be responsible for the strategic leadership and management of the bank’s
Corporate and SME business whilst maintaining a high level of customer
satisfaction.
will be responsible for the strategic leadership and management of the bank’s
Corporate and SME business whilst maintaining a high level of customer
satisfaction.
The position will involve the management of teams
to deliver financial solutions that meet the needs and expectations of our
existing and potential Corporate and SME clients.
to deliver financial solutions that meet the needs and expectations of our
existing and potential Corporate and SME clients.
The holder will also play a key role in the overall
leadership of the bank as the de-facto deputy of the Managing Director.
leadership of the bank as the de-facto deputy of the Managing Director.
Key Responsibilities
- To offer strategic leadership and direction of
the bank’s Corporate and SME business in line with the bank’s overall
strategic intentions and business plans - To participate as a key member of the
management Committee in assisting the Board in developing the mission and
long term strategic goals for the Bank - Effectively execute all the agreed business
development and growth strategies in accordance with the long, medium and
short term plans - To develop a sound Corporate and SME Loan
Portfolio thereby increasing and diversifying the corporate and SME client
and revenue base through formulation and marketing of appropriate
financial solutions to corporate, institutional and selected SME clients - To lead and manage the teams operating in the
Corporate and SME Units while ensuring adequate and relevant training,
leadership development and performance management of the unit’s staff - To proactively lead acquisition and
development of long term client relationships within the Rwandan market in
order to achieve excellence in customer service and customer loyalty - To continuously evaluate and cross-sell
financial solutions to clients in order to maximize profitability, while
ensuring that all the risk management principles are being adhered to at
all times - To be the primary point of contact for all the
Corporate & SME customers and to build effective cross- functional
relationships the within bank in order to deliver effective service - To foster a strong and robust relationships
with all the key stakeholders of the Bank including but not limited to
shareholders, customers, regulators and the community at large - To ensure delivery of world class customer
service to the bank’s corporate and SME client base - To ensure regular product innovation and
delivery to the market in order to meet customers’ needs on a timely basis - In liaison with the Managing Director, plan,
direct and coordinate the operations of the Bank’s business including and
ensuring the necessary policies and procedures and management structures
are in place as well as ensuring that both human and physical resources
are effectively deployed.
Qualifications and Experience
In order to be considered for the above position,
all applicants should have:
all applicants should have:
- A University degree from a recognized
university in a relevant field. - Possession of an MBA or other relevant
postgraduate qualification will be an added advantage; - Professional Banking qualification or
equivalent; - Minimum 10 years proven working experience in
Relationship Management, five of which must be in a Senior
Management/Executive role. - Prior experience heading a function in Credit
or Corporate Banking will be an added advantage. - A proven record of successfully managing and
growing a portfolio of corporate banking clients.
Skills and Attributes:
- Extensive and thorough knowledge of the
financial services dynamics as well as specific knowledge of banking
products and services. - Complete knowledge and clear understanding of
a bank’s credit processes and operating systems; - Sound knowledge of the business environment
and operating dynamics of Rwanda and the entire East African
region. - Strong leadership and interpersonal skills to
manage strategy, change, diversity, financial performance, productivity,
championing customer focus, and in managing people in a multi-cultural
environment. - Strong communication and negotiation skills
with the ability to network and develop strong internal and external
business relationships. - Ability to be innovative in identifying and
harnessing new and existing opportunities to maximize business results
while being highly action oriented; - A high level of business acumen and ability to
display orientation to market dynamics and profit orientation; - A proven track record in delivering results;
- Ability to align personal goals with the
bank’s goals. - Willingness to live and practice the core
values of the bank.
Application:
If you believe you meet the above requirements,
please submit your application including an application letter, a detailed
Curriculum Vitae indicating your current salary and benefits, copies of the
relevant certificates and testimonials, daytime telephone contact and email
address.
please submit your application including an application letter, a detailed
Curriculum Vitae indicating your current salary and benefits, copies of the
relevant certificates and testimonials, daytime telephone contact and email
address.
The deadline for receiving applications is 30th
November 2012.
November 2012.
*Note that all the positions will be on local
terms.
terms.
Please apply to:
Head of Human Resources
KCB Bank Rwanda Ltd.
Kigali – Rwanda
KCB Bank Rwanda Ltd.
Kigali – Rwanda
E-mail on: recruitment@rw.kcbbankgroup.com
Only short listed candidates will be contacted.
For more information about KCB Bank Group, please
visit our website
visit our website