VACANCY
NOTICE
NOTICE
Open
to Internal and External Candidates
to Internal and External Candidates
Position
Title : ITC Assistant (2 Positions)
Title : ITC Assistant (2 Positions)
Organizational
Unit : Resources Management
Department
Unit : Resources Management
Department
Duty
Station : IOM Kigali, Rwanda
Station : IOM Kigali, Rwanda
Classification
staff): General Service Staff, Grade G5 (UN salary Scale for GS
staff): General Service Staff, Grade G5 (UN salary Scale for GS
Type
of Appointment : Special fixed term, nine (9) months with
possibility of extension
of Appointment : Special fixed term, nine (9) months with
possibility of extension
Estimated
Start Date : As soon as possible
Start Date : As soon as possible
Closing
Date : February 25, 2018
Date : February 25, 2018
Reference
Code
: VN2018/03 – RW
Code
: VN2018/03 – RW
Established
in 1951, IOM is the leading inter-governmental organization in the field of
migration and works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly
migration for the benefit of all. It does so by providing services and advice
to governments and migrants.
in 1951, IOM is the leading inter-governmental organization in the field of
migration and works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly
migration for the benefit of all. It does so by providing services and advice
to governments and migrants.
IOM
is committed to a diverse and inclusive environment. Applications from
qualified female candidates are especially encouraged. Internal and external
candidates are eligible to apply to this vacancy. For the purpose of the
vacancy, internal candidates are considered as first-tier candidates.
is committed to a diverse and inclusive environment. Applications from
qualified female candidates are especially encouraged. Internal and external
candidates are eligible to apply to this vacancy. For the purpose of the
vacancy, internal candidates are considered as first-tier candidates.
Context:
Under
the overall supervision of the Chief of Mission, the direct supervision of the
Resource Management Officer and technical supervision of the Regional Office
(RO) IT Officer the incumbent will be responsible and accountable for all ITC
related activities within IOM Rwanda.
the overall supervision of the Chief of Mission, the direct supervision of the
Resource Management Officer and technical supervision of the Regional Office
(RO) IT Officer the incumbent will be responsible and accountable for all ITC
related activities within IOM Rwanda.
Core
Functions / Responsibilities:
Functions / Responsibilities:
- Implementation,
management and maintenance of Information Technology and Communication
services in IOM Rwanda office including the Migration Health Assessment
Centre (MHAC) and if required IOM supported facilities. - Managing
and maintaining the mission’s communication systems/equipment including,
mobile lines, PABX, VOIP and other sat-phones, Internet access,
International Faxing services, HF/VHF Radios and all other communication
related matters. - Installation,
configuration and upgrading desktop and laptop computers and software used
in the mission. - Assist
in installation, operation and administration of the security for the
various system and network components, including protection against
viruses, access to email and Internet, relational database management
systems and implementation of ITC disaster recovery services. - Ensuring
data and system integrity by setting up and administrating IT security
systems: antivirus, backup routines, access controls, firewall and
physical security. - Develop,
when needed, software for automating the tasks of various departments as
well as testing and suggesting new software packages, which can improve
the overall efficiency of the mission. - Ensure
that all helpdesk queries are answered appropriately via email, telephone
call or in person. - Providing
support of in house produced software (Mimosa, iGator, Amadeus etc.) - Providing
appropriate IT/Communication training to all users in the Mission. - Maintain
regular updates to the technical documentation for the voice and data
networks. - Maintaining
necessary documentation for system maintenance and support procedures in
IOM Rwanda Office including the Migration Health Assessment Centre (MHAC)
and if required IOM supported facilities. - In
coordination with procurement unit maintain/follow up appropriate
maintenance contracts for all IT/Communication equipment. - Ensure
strict adherence to IOM ITC Standards and liaising with IOM ITC
departments in Manila for any exception. - Assist
the RMO in developing internal instructions/elaborate documentation for
user guidance and for effective use of applications, protection of ITC
equipment as well as adherence to ITC standards. - Performing
any other related duties as required from time to time.
Required
Qualifications and Experience
Qualifications and Experience
Education
- University
Degree in Information Technology or Computer Science with three years of
relevant professional experience preferably from an international
organisation; or - Completed
High School certificate/diploma from an accredited academic institution,
with 5 years of relevant professional experience
Experience
- A
minimum of 5 years of experience in LAN/WAN networking environment. - Working
knowledge of: Windows Server 2008 software in a multi-site environment,
Microsoft Exchange Server 2010, TCP/IP Protocol, Cisco Router
Configuration, Windows 7 administration. - Experience
with HP/Compaq, IBM, and Cisco and Siemen equipment. - Strong
knowledge and working experience with Codan HF Radio systems data/mail
replications plus Codan software - Ability
to design and configure networks - Microsoft
Certified System Engineer (MSCE) certification and/or Cisco Certifications
an added advantage. - Excellent
communication and analytical skills and experience in training required. - Experience
in working in an international organization
Languages
Fluency
in English and Kinyarwanda is required. Knowledge of French and Swahili is an
added advantage
in English and Kinyarwanda is required. Knowledge of French and Swahili is an
added advantage
Required
Competencies
Behavioural
Competencies
Behavioural
- Accountability
– takes responsibility for action and manages constructive criticisms - Client
Orientation – works effectively well with client and stakeholders - Continuous
Learning – promotes continuous learning for self and others - Communication
– listens and communicates clearly, adapting delivery to the audience - Creativity
and Initiative – actively seeks new ways of improving programmes or
servicesLeadership and Negotiation – develops effective partnerships with
internal and external stakeholders; - Performance
Management – identify ways and implement actions to improve performance of
self and others.Planning and Organizing – plans work, anticipates risks,
and sets goals within area of responsibility;
- Professionalism
– displays mastery of subject matter - Teamwork
– contributes to a collegial team environment; incorporates gender related
needs, perspectives, concerns and promotes equal gender participation. - Technological
Awareness – displays awareness of relevant technological solutions;
Other
Appointment
will be subject to certification by the Organization’s (IOM’s) Medical Officer,
based on medical examination(s), that the candidate is medically fit for
appointment and verification of residency, visa and authorizations by the
Government of Rwanda, where applicable.
will be subject to certification by the Organization’s (IOM’s) Medical Officer,
based on medical examination(s), that the candidate is medically fit for
appointment and verification of residency, visa and authorizations by the
Government of Rwanda, where applicable.
This
application is open to all Rwandese citizen and any other foreign national as
long as such an applicant has a right of residence and right to work in Rwanda
at the time of application (IOM will not be responsible in securing such Visas
or authorisations from the Government of Rwanda, any applicant of foreign
nationality must provide authentic certification from Government of Rwanda in
regards to right of residency and right to work in Rwanda at the time of
application).
application is open to all Rwandese citizen and any other foreign national as
long as such an applicant has a right of residence and right to work in Rwanda
at the time of application (IOM will not be responsible in securing such Visas
or authorisations from the Government of Rwanda, any applicant of foreign
nationality must provide authentic certification from Government of Rwanda in
regards to right of residency and right to work in Rwanda at the time of
application).
How
to apply:
to apply:
Interested
candidates are invited to submit their applications to iomrwandarecruitment@iom.int by February 25,
2018 at the latest, referring to this advertisement.
candidates are invited to submit their applications to iomrwandarecruitment@iom.int by February 25,
2018 at the latest, referring to this advertisement.
The
subject of your e-mail MUST indicate the Position title and reference code.
subject of your e-mail MUST indicate the Position title and reference code.
In
order for an application to be considered valid, IOM will only accept
applications which should include a cover letter (not more than one page) and
résumé (CV) highlighting the required education and experience
order for an application to be considered valid, IOM will only accept
applications which should include a cover letter (not more than one page) and
résumé (CV) highlighting the required education and experience
Only
shortlisted candidates will be contacted.
shortlisted candidates will be contacted.
Posting
period:
period:
From
12.02.2018 to 25.02.2018
12.02.2018 to 25.02.2018
