Evergreen ,Program Leader Jobs in Canada

ossibilities and engaging them
in identifying solutions and taking action.

Overview:

With a dual accountability to Evergreen and Sweet Pete’s Bike Shops,
this role will be responsible for day-to-day retail operations in the
shop, as well as planning and implementing cycling programs for
visitors to Evergreen Brick Works, helping to ensure that a broad
range of engaging recreational and educational cycling activities are
available to site customers and visitors.

Key Responsibilities:

Bike Shop Retail Operation
• Ensure the smooth and professional day-to-day operation of Sweet
Pete’s Bike Shop at Evergreen Brick Works, including customer service,
sales, bike rentals and bike maintenance/repair intake, and basic
inventory management.

Sweet Pete’s Bike Shop Program Coordination
• Plan, deliver and monitor the cycling program offerings of Sweet
Pete’s Bike shop (to include, e.g., bike obstacle course, cycling
skills, trail rides, fit for cycling equipment, basic mechanics,
Sprokids®, etc.)
• Coordinate with Evergreen site-management teams and other staff to
ensure smooth logistics, space and resource bookings, registration and
payment systems, and outreach and marketing are in place.
• Implement and adhere to Health & Safety, Emergency Preparedness, and
Risk Management protocols, per Sweet Pete’s and Evergreen’s
guidelines.

Collaboration and Teamwork
• Work in collaboration with Evergreen Brick Works staff, including
the Bike Works Project Manager, to ensure complementarity and
efficiency of programs, harmonized outreach, and clear internal and
external communication.
• Participate as a member of the Evergreen Brick Works team in
training, orientation, evaluation/reflection, and program development
processes.

Competencies:

Models Evergreen’s Core Values

Supports and implements the goals, policies and procedures of Sweet
Pete’s Bike Shops and Evergreen

Position-Specific Competencies:
• Analytical/Decision Making/Problem Solving skills. Draw insightful
conclusions from information. Assess situations to determine the
importance, urgency and risks, and make clear decisions which are
timely and in the best interests of EG. Assess difficult situations to
identify causes, gather and process relevant information, generate
possible solutions, and make recommendations and/or resolve the
problem.
• Calm under pressure. Demonstrate composure in stressful situations.
• Customer-focus. Anticipate, understand, and respond to the needs of
internal and external customers/donors to meet or exceed their
expectations and receives positive feedback from internal and external
customers/donors.
• Flexibility/adaptability. Flexible, versatile and/or tolerant in a
changing work environment while maintaining effectiveness and
efficiency. Adjust quickly to changing priorities and conditions. Cope
effectively with complexity and change. .
• Proactivity/Enthusiasm/Persistence. Act without being told what to
do. Passionate and excited over work. Can-do attitude. Tenacious and
goes the distance to get something done. Ensures each day is filled
with various skill building programs and activities.
• Able to work independently when required

Guidelines:

Reporting Relationships:
• Supervised by: Manager, Sweet Pete’s Bike Shop and Site Manager, Evergreen
• Supervises: interns and volunteers, as needed

Qualifications:
• At least 1 year experience in sales, retail operations, customer
service and/or business management;
• At least 2 years’ experience in cycling or other recreational
program administration, coordination, and delivery;
• Strong customer service orientation and excellent interpersonal skills;
• Proven expertise in group facilitation, training and/or education;
• Experience working with diverse populations and people of all ages;
• Solid bike maintenance, repair, equipment and riding skills.
• Standard First Aid and CPR required (or willing to obtain)

Working conditions:
• Some work outdoors in inclement weather

Physical requirements:
• Standing for extended periods of time
• Lifting objects in excess of 20 lbs on a regular basis
• Able to ride a mountain bike with proficiency

Terms of contract:
• (April – October), with possibility of renewal
• $20/hr, starting rate
• 30+ hours, including evening and weekend hours, as needed

Cover letters and resumes can be submitted by e-mail to:
humanresources@evergreen.ca
Please Reference “Bike Works” in the subject line.

By Mail to Attention: Human Resources
Centre for Green Cities, Suite 300
Evergreen Brick Works, 550 Bayview Avenue
Toronto, Ontario M4W 3X8

Evergreen welcomes applications from persons of diverse backgrounds
and is an equal opportunity employer.

Accommodation will be provided in all parts of the hiring process as
required under Evergreens Accommodation policy. Applicants please make
your needs known in advance.

We sincerely thank all candidates for their interest, however, only
those selected for an interview will be notified. No phone calls