LOCATION: Lagos, Nigeria
DESCRIPTION
Develop and implement life-cycle approach to minimize revenue leakage across the
company through the entire Circuit and Packet Switched networks and Value Added
platforms.
RESPONSIBILITIES:
Assure the entire Circuit and Packet Switched networks and Value Added
platforms to ensure that potential revenue leakages and losses across the
platforms are proactively identified and mitigated
Provide expert opinion on revenue impact of network processes and activities
including new node implementations, integrations, operation change management
and downtime
Maximize revenue by reducing leakages and identifying revenue opportunities in
relevant processes
Allocate resources to investigate, analyze, evaluate and correct
revenue-impacting issues which arise throughout the organization
Take responsibility for continuous improvements and special projects aimed at
identifying new revenue opportunities and enhancing revenue assurance practices
in competence development, establishment of methodologies and best practices
Review and recommend changes on all revenue-related policies, processes,
procedures, and business rules to minimize revenue leakage
Assess revenue impact of new products, network elements and billing system
changes
Create revenue assurance KPIs on the revenue assurance/ fraud management tool –
CONNECTIVA SYSTEMS
Perform root cause analyses of issues on the Circuit and Packet Switched
networks and follow through to resolution and communication to appropriate
parties
Monitor system owners to ensure proper set-up of systems in order to minimize
leakages
Establish and maintain relationships with key internal and external
stakeholders.
Providing internal cross-functional consultancy aimed at protecting the various
revenue streams of the business
Promote a revenue assurance culture in order to create a revenue-responsible
organization which is alert to revenue leakage and over-billing threats, as
well as revenue maximizing opportunities
Apply essential automated tools and solutions to test for and monitor leakages
and adequacy of business rules
Embed technological and organizational change in day-to-day processes to
proactively minimize the possibility of revenue leakages
Introduce quantifiable monitoring mechanisms around existing revenue assurance
strategies to ensure success
Represent the status, current action plans and future direction of Revenue
Assurance to the Revenue Assurance Steering Committee
Improve and streamline current Revenue Assurance tools, processes and
procedures
Identify new revenue opportunity areas within the revenue lifecycle
Enforce the company’s Revenue Assurance Management strategy
Approve revenue assurance-focussed criteria as standards prior to
implementation of a new product or network element
Delegate for the Head of Revenue Assurance and Fraud Management
Ensure that revenue assurance-affecting businesses have in-built mechanisms to
assure revenue streams via visibility, controls and good process design
Establish and maintain reconciliation processes to ensure end-to-end visibility
of revenue streams and data accuracy
Ensure data integrity of all revenue impacting systems
Build controls into revenue impacting projects
Ensure ad hoc review of all rate tables within the company’s billing systems
Manage, co-ordinate and conduct one-off and recurring analyses to test/ elicit
the suitability of business processes
Actively seek revenue leakages within the company and work with involved
parties to plug leakages and ensure future revenues are assured.
REQUIREMENTS:
Bachelor’s degree in a numerate discipline
Relevant professional certifications such as ACA, CISA, CRISC, OCA, OCP, OCM,
CCNA, etc – will provide an added advantage
Between six (6) and eight ( directly relevant post-NYSC work experience
Ideal candidate must be able to demonstrate:
Good knowledge of Relational Database Management systems
Excellent understanding of GSM network architecture.
