global network now reaches 59 destinations, 46 of which are spread across the
Africa continent. With a modern fleet of 36 aircrafts, including four
Boeing 777 series, makes us one the youngest fleets in Africa.
Kenya Airways opens
a world of opportunity across the continent, creating sustainable development
by connecting its people and businesses within Africa and around the world.
At Kenya Airways we
believe our greatest asset is our people. When you join Kenya Airways we
provide you with training and all the systems and tools you require to perform.
And best of all, we provide an environment that enables each and every one of
our employees to achieve their full potential.
Brief
Description
Ensure seamless co-ordination of ground
handling activities geared towards excellent customer service and on time flight
departures working together with the ground handler and authorities..
Detailed
Description
Contribute to the definition and development of the KQ product port folio ,
particularly ground handling services.
To plan , implement and consistently deliver services to
agreed scope and standards.
To ensure cost effective delivery of services , within
agreed scope and standards.
To provide an efficient and effective service together with
the Ground Handler.
To ensure safe and secure working environment in compliance
with relevant legislative/industry requirements .
To ensure suitably trained, qualified and competent staff
are provided by the Ground Handler.
Job
Requirements
At least 5 years experience in airport operations , with an all round
knowledge of passenger handling, ramp and baggage handling.
Financial awareness.
Process Oriented.
Experience of delivering service in demanding consumer
perishable environment.
Basic knowledge of Cargo Sales
Competencies
Team leadership
Customer focused.
Excellent communication skills.
Excellent interpersonal relationship.
self motivated.
Additional
Details
OTP target.
Customer Satisfaction survey target.
Excess Baggage target.
to Apply
Submit your
CV and Application online
: Click Here
