Patient Care Manager – Post Acute Speciality Services,
Cobourg, ON
Reporting to the Program Director, the Patient Care Manager is responsible for the overall day to day management of the Post-Acute Specialty Services Units in keeping with Northumberland Hills Hospital’s mission, vision, values and strategic direction.
The Patient Care Manager provides visible clinical leadership and demonstrates responsibility, accountability and commitment to the development of a work environment that exemplifies interprofessional and ethical practice; professional autonomous decision making; empowerment; integrative thinking; appreciative inquiry; a shared governance philosophy; and positive recognition through the support of professional development and continuing education opportunities.
The Patient Care Manager accomplishes this by modeling transformational leadership practices, and by developing, implementing and evaluating efficient and effective patient care unit operations and patient care systems/processes. In collaboration with the Practice Leaders, supports interprofessional practice/care/collaboration and ethical practices; and professional development/continuing education opportunities with the goal of creating a safe patient care, and workplace environment.
As an integral part of this role, the Patient Care Manager works collaboratively with the Program Director, all members of the interprofessional health care team, and all other patient care units and departments throughout NHH to ensure the operational efficiency of the unit, ultimately allowing the unit to provide ‘Exceptional patient care. Every time’.
Education Requirements/Qualifications:
* Registered Nurse (RN) with baccalaureate degree; in good standing with the College of Nurses of Ontario.
* Master’s level in Business or Health Administration or actively pursuing preferred.
* A minimum of 5 years recent formal leadership experience in post-acute care hospital setting required.
* Completion of OHA management courses or equivalent would be an asset.
* Advanced knowledge in related clinical specialty and current trends in nursing and health care.
* Advanced knowledge related to: interprofessional and ethical practice; principles of adult education and teaching/learning principles; health care disciplines and their role in patient care.
* Understands and values gerontological and rehabilitation practices
* Ability to effectively guide, direct and assist staff to continuously improve performance.
* Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem solving approaches.
* Excellent interpersonal skills with a strong orientation to staff development and staff empowerment.
* Proven leadership skills including strong financial, human resource, labor relations, quality management, change management, and utilization management skills.
* Demonstrated ability to work independently and be self-directed.
• Demonstrates a professional and respectful attitude to patients, public, volunteers and colleagues and fosters good public relations and effective working relationships.
• Ability to respond to a large number of simultaneous/competing demands from patients, families, staff, physicians, and other programs and departments.
* Proficient with computer databases, spreadsheets, MS Office and internet searches.
* Demonstrated compliance with all Occupational Health and Safety Legislation and Infection Prevention and Control practices.
* Proven good attendance record with capabilities of maintaining this same standard.
Applicants wishing to apply for the above position, should forward their resume by February 20, 2012 to:
Northumberland Hills Hospital
1000 DePalma Dr. Cobourg, ON K9A 5W6
Attn: Human Resources
Email: careers@nhh.ca Fax: (905) 373-6958
