Title: Youth Development Manager
Responsible to: Country Operations Manager
Responsible for:
3 Youth Development Officers, 1 C
ommunications Officer and 1 Youth
Society Intern
Location:
Morogoro, Tanzania – with frequent countrywide travel (Raleigh’s office is
currently located in Morogoro but there is a strong chance the role will
move to Mbeya by the end of the year)
Contract:
1 year, with the opportunity of extension to permanent depending on
performance
Introduction
Today more people than ever before are working together to create sustainable
change around the world. Despite this, there is much more work to be done.
Raleigh International connects communities wanting to improve their lives
and their environment with passionate people from around the world who want to
take positive action. We believe that when local communities and young people
work side by side to create positive change, it empowers them. And it’s the
energy and motivation of empowered people that creates lasting change
Raleigh International is a sustainable development charity. We focus on working
for and with youth to inspire and make positive change in three areas:
providing access to safe water and sanitation, protecting vulnerable
environments and building livelihoods.
Our way of working to achieve impact in all of these areas is by engaging young
volunteers from around the world through two delivery programmes: Raleigh Expedition
and International Citizen Service (ICS), a UK government-funded development
programme that brings together young people from all backgrounds to fight
poverty around the world.
We operate in partnership with communities, non-governmental organisations
(NGOs) and governments in Malaysian Borneo, Costa Rica, Nicaragua, Nepal and
Tanzania. Since our foundation as a charity in 1984, Raleigh volunteers have
become a global community of more than 40,000 people committed to building a
sustainable future.
Overall Purpose of the Job
The focus of the role is to continually increase the profile of Raleigh
Tanzania to ensure that young people and related stakeholders (youth
organisations, universities, parents etc.) are attracted and recruited to our
programmes. It follows that the post-holder and their team will be results
orientated and targets-focused whilst effectively balancing operational
excellence and volunteer experience considerations. They will lead on the
formulation of an annual recruitment, marketing and communications plan,
specifically to ensure the delivery of objectives associated with Raleigh’s
2017-2020 strategy, achieve agreed volunteer recruitment targets and enhance
the reputation of Raleigh Tanzania.
The key responsibility of the role is to lead the Youth Development Team (YDT).
This team includes 3 Youth Development Officers, 1 Communications Officer, 1
Society Officer and 1 Youth Engagement Officer. As Youth Development Team
Manager you will support the team to recruit, select, train and support more
than 500 young volunteers per year to take part in Raleigh’s programmes. You
will be required to write and implement a robust long-term strategy for
Raleigh’s youth engagement programme for the next 4 years – this will include
recruitment & marketing, alumni engagement, and implementation of new
projects including ‘Youth for Green
Growth’.
Raleigh believes that young people have potential and can be active players in
development at a community level and at regional or national levels also. But
this potential needs to be harnessed and guided, and young people need to be
given training and opportunities to enhance their development. Raleigh wishes
to become one of the ‘go to’ agencies for young people and development in
Tanzania – this role will be fundamental to that success. Since 2013, Raleigh
has carried out work with over 1500 young people in Tanzania in our two main
programmes (ICS and
Expedition). Not only do we want to maintain the excellent work done so far, we
want to grow and expand our work.
Principal Accountabilities and Responsibilities:
Volunteer Recruitment
. Develop, review and implement the volunteer recruitment strategy within
Raleigh Tanzania to ensure demand exceeds availability of roles
. Meet the organisation’s targets for volunteer numbers and ensure contingency
if targets are not going to be met
. Ensure that Raleigh offers an efficient and clear volunteer journey by
closely managing and monitoring a candidate database
. Ensuring excellent customer service throughout the end to end journey for
volunteers
including appropriate assessment methods, database management and volunteer
feedback
. Manage the YDT calendar to ensure selection events have adequate capacity and
fits within the recruitment schedule
. Support delivery of training events including assessment days and development
weekends.
. Sharing best practice, ideas, learning and successes within the team and
organisation-wide to maximise the effectiveness of recruitment activities.
Marketing
. Define target audiences and gather insights about their motivations,
interests, media consumption, hopes and fears
. Lead the development of a marketing and engagement strategy
. Create annual marketing and recruitment plans for each audience to encompass
both on- and off-line activity as well as recruitment events
. Implement and monitor the effectiveness of the marketing plans to ensure
appropriate allocation of financial and people resource
. Identify referral partners that can help Raleigh meet its widening
participation agenda such as disability, social mobility and ethnic minority
charities
. Build Raleigh’s engagement with youth networks across Tanzania through
face-to-face meetings with key Raleigh advocates within those networks
. Deliver Raleigh open events and presentations to young people and their
referral partners
Communications
. Drafting and delivering a communications strategy
. Direct the Communications Officer to plan and implement alumni communications
activity including social media campaigns, newsletters, bi-monthly
‘Connections’ magazine
. Identifying and training alumni spokespersons and sourcing speaker
opportunities
. Championing the brand story and building the capabilities and confidence of
Raleigh staff to tell it consistently
. Website – support Communications Officer to maintain and update the Raleigh
Tanzania website (including relevant recruitment channels)
Staff and Financial Management
. Responsible for line managing, supporting and developing the Youth Development
Team including:
– 3 Youth Development Officers recruitment officers to run recruitment events,
selection days & training weekends to support volunteers onto the programme
– a Communications Officer to build the profile of Raleigh Tanzania in key
areas
– a Society Officer to support the Tanzania Youth Society and engage alumni
. Conduct workplace induction for new staff and managers as required
. Managing Youth Development Team budget
. Maintain sound databases relating to all YDT activities and alumni membership
Project Management of ‘Youth for Green Growth’ (Y4GG)
. Ensure delivery of the Youth for Green Growth Project, focused in following
three
objectives:
a) Increase skills and confidence of youth volunteers on leadership and environmental
sustainability
b) Increase participation of youth in the green growth agenda, inspiring
community action at local, regional and national levels and advocating for
sustainable development.
c) Improve ability of youth to contribute to decision making on sustainable
development and play a role in influencing the green growth agenda
. Oversee or carry out with other staff the activities of the Y4GG project,
which include:
a) Deliver leadership trainings for youth volunteers through a combination of workshop
sessions and experiential learning in rural communities.
b) Support youth volunteers to implement community action plans (Action at
home) at local, regional and national level.
c) A national level awareness-raising campaign on the role of youth in green
growth
implemented, reaching out to at least 10,000 youth
d) Two events on green growth, demanding incorporation of the approach in the
development agenda and implementation of SDGs
. Oversee the development of a strategic plan and an organisational structure
for the
Tanzania Youth Society
Other Responsibilities
. Attend regular organisational meetings and contribute to the overall smooth
operation of Raleigh in country.
. Support senior staff to monitor and report on the implementation of agreed
plans
. Collect information as requested by Line Manager
. Report on agreed KPIs for Head Office each quarter
. Take part in other Raleigh activities as requested
. Positively contribute to programme strategy
. Contribute to regular review and revision of budgets and financial reports
. Maintain confidentiality over personal information relating to Raleigh
volunteers
. Sharing best practice, ideas, learnings and successes within the team and
organisation-wide to maximise the effectiveness of marketing activities
Personal Specification – Key Personal Competencies
Essential
. Have experience of developing teams – including performance management &
appraisals
. Experience of working with and developing junior staff
. Experience of meeting financial targets and managing budgets
. Be an enthusiastic and energetic role model who possesses a ‘can do’ attitude
. Have a hands on approach and be a consistent team player
. Have well developed influencing, interpersonal, communication and networking
skills with people and organisations from different social and cultural
backgrounds
. Be resilient and able to work well under pressure, prioritise a heavy
workload and work both reactively and pro-actively
. Experience of delivering high calibre customer service
. Excellent written and verbal communication skills including presentation
skills to a
variety of audiences
. Ability to work autonomously and take on responsibility without close
supervision
. Have a strategic outlook with the ability to work collaboratively and drive
change where necessary
. Understanding, commitment and passion for Raleigh’s work
. Have excellent planning, processing, organisational and time management
skills
. Track record in management reporting and analysing data to identify and
monitor trends
. Experience of using and contributing to design of databases, to underpin
recruitment processes
. Evidence of mapping out customer journeys
. Well-developed project management skills involving a number of departments
. Strong IT Skills (database, Microsoft office suite)
Desirable
. Completed a full Raleigh (or similar organisation’s) volunteer programme in a
leadership position
. Knowledge, experience and understanding of the youth sector and issues
affecting
young people
. Experience of motivating and managing volunteers
. Experience of youth and adult development training
. Hold a clean driving licence, as there may be a requirement to use a Raleigh
vehicle for external training management
. Fluent in English and Swahili
How to apply:
Read carefully and follow the following instructions: Send your CV and
cover letter to staffrecruitment@raleightanzania.org by April 20th at
5:00 p.m.
Send an email with your CV and a cover letter. Your CV should be no longer than
two pages.
Your cover letter should be no longer than two pages, preferably one page. Your
cover letter should state why you want the job and how you meet the
requirements shown in the Person Specification. Do not send any other documents
(evidence, certificates etc.) at this time. Your email should have the
following title. Application, YD Manager + your name and surname.
Please, do not apply if you don´t meet the requirements. Only shortlisted
candidates will be contacted for an interview.
Interviews will be held in Morogoro on April 28th 2016.