Project/Assignment
Title:Monitoring Specialist (Real Time Monitoring and Citizen Engagement)
Title:Monitoring Specialist (Real Time Monitoring and Citizen Engagement)
Level:
NOC
NOC
Duration:
11 Months
11 Months
Duty
Station: Kampala with frequent travel to the field ( Moyo, Butambala, and
Mukono).
Station: Kampala with frequent travel to the field ( Moyo, Butambala, and
Mukono).
Justification:
Uganda
is among the nine countries in the ESARO region which bears a significant
proportion of global under-five mortality, malnutrition and HIV. Uganda is not
on track to meet the MDG 4 and 5 targets unless there is a significant
acceleration in coverage of key cost effective interventions.
is among the nine countries in the ESARO region which bears a significant
proportion of global under-five mortality, malnutrition and HIV. Uganda is not
on track to meet the MDG 4 and 5 targets unless there is a significant
acceleration in coverage of key cost effective interventions.
Under
the decentralized framework in Uganda, the planning as well as the delivery of
essential services for children falls squarely on the district and the lower
level units with the MoH providing policy, strategic direction and guidelines.
UNICEF’s observation is that, for most service delivery systems on the ground,
the traditional model of input-output monitoring and occasional impact
monitoring is not addressing data gaps related to intermediate results – i.e.,
results that relate to the removal of barriers and bottlenecks that can prevent
the realization of desired outcomes or impact for children’s health.
Furthermore, there is the urgent need for timely ‘early warning’ data that will
signal whether programs are likely to be effective or not; this data also needs
to be complemented by effective feedback loops for timely program adjustment
during implementation. Lastly, there is also considerable room for learning
across districts that have significant service access and quality gaps.
the decentralized framework in Uganda, the planning as well as the delivery of
essential services for children falls squarely on the district and the lower
level units with the MoH providing policy, strategic direction and guidelines.
UNICEF’s observation is that, for most service delivery systems on the ground,
the traditional model of input-output monitoring and occasional impact
monitoring is not addressing data gaps related to intermediate results – i.e.,
results that relate to the removal of barriers and bottlenecks that can prevent
the realization of desired outcomes or impact for children’s health.
Furthermore, there is the urgent need for timely ‘early warning’ data that will
signal whether programs are likely to be effective or not; this data also needs
to be complemented by effective feedback loops for timely program adjustment
during implementation. Lastly, there is also considerable room for learning
across districts that have significant service access and quality gaps.
The
US Fund for UNICEF, co-funded by the Bill and Melinda Gates Foundation has been
supporting UNICEF to initiate a project “Institutional Strengthening to Improve
Program Monitoring and Response in the Eastern and Southern Africa region”. The
project seeks to identify and promote promising practice at country and
district level related to:
US Fund for UNICEF, co-funded by the Bill and Melinda Gates Foundation has been
supporting UNICEF to initiate a project “Institutional Strengthening to Improve
Program Monitoring and Response in the Eastern and Southern Africa region”. The
project seeks to identify and promote promising practice at country and
district level related to:
(1)
Making data on intermediate results in the delivery of health, nutrition, HIV,
water and sanitation services available on a near real time basis in three[1]
poorly performing districts in Uganda;
Making data on intermediate results in the delivery of health, nutrition, HIV,
water and sanitation services available on a near real time basis in three[1]
poorly performing districts in Uganda;
(2)
Enhancing prioritization of essential services and timely program adjustments
through local planning and decision-making mechanisms as well as in-country
learning forums;
Enhancing prioritization of essential services and timely program adjustments
through local planning and decision-making mechanisms as well as in-country
learning forums;
(3)
Strengthening the links between social accountability mechanisms and actual
delivery agencies for improved feedback and learning; and
Strengthening the links between social accountability mechanisms and actual
delivery agencies for improved feedback and learning; and
(4)
Establishing and refining knowledge exchange mechanisms for peer-to-peer
learning about program monitoring across districts.
Establishing and refining knowledge exchange mechanisms for peer-to-peer
learning about program monitoring across districts.
Two
outcomesare
expected. The first outcome is thatOn the basis of demonstrated district
models, Plans of Action prepared by three districts in Uganda to scale up use
of real time monitoring data toaddress bottlenecks in the delivery of health,
nutrition, HIV and WASH services.The second outcome is that there is
Increasedknowledge of UNICEF and government staff in Uganda on program
monitoring and response in the delivery of health, nutrition, HIV and WASH
services.
outcomesare
expected. The first outcome is thatOn the basis of demonstrated district
models, Plans of Action prepared by three districts in Uganda to scale up use
of real time monitoring data toaddress bottlenecks in the delivery of health,
nutrition, HIV and WASH services.The second outcome is that there is
Increasedknowledge of UNICEF and government staff in Uganda on program
monitoring and response in the delivery of health, nutrition, HIV and WASH
services.
In
the context of the outcomes, five outputsare expected:
the context of the outcomes, five outputsare expected:
- Three
districts
will use reliable and quality real-time data for identifying and
addressing bottlenecks in the delivery of health, nutrition, HIV and WASH
services. - Citizens/
youth groups in the three districts will provide feedback on the
delivery of health, nutrition, HIV and WASH services using social media
platform. - The
three districts
will conduct quarterly performance review using data from real-time
monitoring. - Staff
of UNICEF Uganda Country Office and GoU use e-platforms for learning about
program monitoring and response. - Evidence
and experience from the four districts will inform a national scale up to
112 districts within 24 months. 2.Scope of Work: - To
ensure agreement at district level on data requirements for Real Time
Monitoring using the RMNCH score card. - To
identify key stakeholders for citizen engagement (especially care givers
and families). - To
reach agreement on modalities for participation using e.g. U-report and
mTRAC. - To
customise existing platforms (e.g. using dash boards) to cater for
district level real time monitoring and citizen engagement requirements - To
train and orient relevant district staff on the use of existing platforms. - To
guide relevant district staff in identifying appropriate tools to be
utilised during the quarterly programme progress review meetings. - To
maintain platform and oversee access, use and rights management.
To
disseminate data from real time monitoring and citizen engagement to all
relevant stakeholders.
disseminate data from real time monitoring and citizen engagement to all
relevant stakeholders.
The
consultant will:
consultant will:
·
Provide in-country program monitoring capacity programs – for use/scaling up
use of feasible tools, especially for data collection, validation, analysis and
dissemination, and for social accountability.
Provide in-country program monitoring capacity programs – for use/scaling up
use of feasible tools, especially for data collection, validation, analysis and
dissemination, and for social accountability.
·
Undertake capacity assessments at the inception phase of the project, on the
basis of which partners will be identified. The main partners will be
government departments responsible for the delivery of health, nutrition, HIV
and WASH services and their direct associates (in service delivery), including
NGOs.
Undertake capacity assessments at the inception phase of the project, on the
basis of which partners will be identified. The main partners will be
government departments responsible for the delivery of health, nutrition, HIV
and WASH services and their direct associates (in service delivery), including
NGOs.
·
Provide direct technical support to UNICEF staff for reprioritization and
program adjustment– this is essential for managing trust-based relationships,
especially for improved decision-making within local government/national
government service delivery processes. Capacity support will be provided to
national level at MoH to support the national scale up.
Provide direct technical support to UNICEF staff for reprioritization and
program adjustment– this is essential for managing trust-based relationships,
especially for improved decision-making within local government/national
government service delivery processes. Capacity support will be provided to
national level at MoH to support the national scale up.
·
Provide feedback and learning for continual program adjustments through a
combination of virtual and face-to-face methods, including in-country learning
by UNICEF and country partners and country to country learning across the four
countries of Kenya, Swaziland, Uganda and Zimbabwe which will be implementing
this approach. Focus will be on replicating and adapting successful approaches,
or to finding new ideas and access to technical advice to help solve practical
challenges. The main partners will be government departments responsible the
delivery of health-related services and their direct associates (in service
delivery), including NGOs. The creation and facilitation of a virtual community
of practice of UNICEF staff and country partners working on program monitoring
will be an important strategy – for specific knowledge sharing and learning
activities such as i) facilitated e-discussions on topics of shared concern ii)
e-queries – facilitated peer responses to country initiated practical queries
iii) face to face meetings for training and for experience sharing iv)
webinars/virtual conferences for ongoing support and exchange iv) peer-assists
– facilitated learning partnerships between 2 or more countries or across
districts to help solve specific challenges.
Provide feedback and learning for continual program adjustments through a
combination of virtual and face-to-face methods, including in-country learning
by UNICEF and country partners and country to country learning across the four
countries of Kenya, Swaziland, Uganda and Zimbabwe which will be implementing
this approach. Focus will be on replicating and adapting successful approaches,
or to finding new ideas and access to technical advice to help solve practical
challenges. The main partners will be government departments responsible the
delivery of health-related services and their direct associates (in service
delivery), including NGOs. The creation and facilitation of a virtual community
of practice of UNICEF staff and country partners working on program monitoring
will be an important strategy – for specific knowledge sharing and learning
activities such as i) facilitated e-discussions on topics of shared concern ii)
e-queries – facilitated peer responses to country initiated practical queries
iii) face to face meetings for training and for experience sharing iv)
webinars/virtual conferences for ongoing support and exchange iv) peer-assists
– facilitated learning partnerships between 2 or more countries or across
districts to help solve specific challenges.
·
Support UNICEF-facilitated discussions at the national level on lessons
emerging from the project with a view to scaling up. While the partners at the
national level will vary depending on each country, the World Bank, EU, DfID,
AfDB are major potential partners, in addition to the central role of
government departments. 3.Areas to be considered:
Support UNICEF-facilitated discussions at the national level on lessons
emerging from the project with a view to scaling up. While the partners at the
national level will vary depending on each country, the World Bank, EU, DfID,
AfDB are major potential partners, in addition to the central role of
government departments. 3.Areas to be considered:
The
Supervisor, in close coordination with the Chief of Health and Nutrition and
the Deputy Representative, will supervise the consultant; provide oversight
management of the programme; will be responsible for amongst others; planning
with the consultant the implementation of the scale up activities, coordinate
any upstream activities with MOH and other national and sub-national
stakeholders.
Supervisor, in close coordination with the Chief of Health and Nutrition and
the Deputy Representative, will supervise the consultant; provide oversight
management of the programme; will be responsible for amongst others; planning
with the consultant the implementation of the scale up activities, coordinate
any upstream activities with MOH and other national and sub-national
stakeholders.
This
would involve:
would involve:
·
Ensuring agreement at district level on data requirements for Real Time
Monitoring using the RMNCH score card
Ensuring agreement at district level on data requirements for Real Time
Monitoring using the RMNCH score card
·
Identification of key stakeholders for citizen engagement (especially care
givers and families)
Identification of key stakeholders for citizen engagement (especially care
givers and families)
·
Agreement on modalities for participation using e.g. U-report and mTRAC
Agreement on modalities for participation using e.g. U-report and mTRAC
·
Customisation of existing platforms ( e.g. using dash boards)to cater for
district level real time monitoring and citizen engagement requirements
Customisation of existing platforms ( e.g. using dash boards)to cater for
district level real time monitoring and citizen engagement requirements
·
Training and orientations at district level for populating the platform and
identification of key tools to be utilised in quarterly programme progress
review meetings
Training and orientations at district level for populating the platform and
identification of key tools to be utilised in quarterly programme progress
review meetings
·
Maintenance of the platform, including access, user rights management, etc.
Maintenance of the platform, including access, user rights management, etc.
·
Dissemination of data from Real Time Monitoring and Citizen Engagement 4.
Dissemination of data from Real Time Monitoring and Citizen Engagement 4.
Expected
Deliverables and time frame:
Deliverables and time frame:
Specific
service / outputs to be delivered at a specific time as per stated objectives
and performance / quality requirements
service / outputs to be delivered at a specific time as per stated objectives
and performance / quality requirements
Tasks End Product/
deliverables Time frame
deliverables Time frame
Task
1
1
Meetings
with the three district DHMTs to agree on the supply side reporting
with the three district DHMTs to agree on the supply side reporting
·
Meetings with UNICEF Alive section
Meetings with UNICEF Alive section
·
Testing of real time monitoring tools with the district statistician ·
Testing of real time monitoring tools with the district statistician ·
Deliverable1
.
Draft report showing defined data sources for real time monitoring for supply
side component
Draft report showing defined data sources for real time monitoring for supply
side component
·
Minutes of various meetings
Minutes of various meetings
·
Reports of testing operations
Reports of testing operations
Task
2
2
·
Meetings with the various department in the MoH and MOH resource centre to
finalise agreement on the reporting tools for Supply side
Meetings with the various department in the MoH and MOH resource centre to
finalise agreement on the reporting tools for Supply side
Deliverable
2
2
·
Final report showing defined data sources for real time monitoring for both
demand and supply side components
Final report showing defined data sources for real time monitoring for both
demand and supply side components
·
Minutes of various meeting
Minutes of various meeting
Task
3
3
·
Meetings with CSO and community members to agree and test the demand side
reporting
Meetings with CSO and community members to agree and test the demand side
reporting
·
Testing of U –report accountability framework with U report department in UNCEF
Testing of U –report accountability framework with U report department in UNCEF
Deliverable
3
3
·
Report with identified key stakeholders for citizen engagement (especially care
givers and families) in the three districts
Report with identified key stakeholders for citizen engagement (especially care
givers and families) in the three districts
·
Modalities for participation for the demand side (citizen engagement) developed
in the three districts
Modalities for participation for the demand side (citizen engagement) developed
in the three districts
·
Report defining systematic flow of data and response ·
Report defining systematic flow of data and response ·
Task
4
4
.
Work ( meetings and testing platforms) with the resource centre in MoH to
develop dash board for real time reporting monitoring for supply side
Work ( meetings and testing platforms) with the resource centre in MoH to
develop dash board for real time reporting monitoring for supply side
Deliverable
4
4
·
Customised platform ( e.g. using dash boards) to cater for district level real
time monitoring and citizen engagement requirements developed in the three
districts ·
Customised platform ( e.g. using dash boards) to cater for district level real
time monitoring and citizen engagement requirements developed in the three
districts ·
Task
5
5
In
collaboration with MoH and UNICEF , training of district level and lower level
units health workers on system for real time reporting for supply and demand
side
collaboration with MoH and UNICEF , training of district level and lower level
units health workers on system for real time reporting for supply and demand
side
·
Training of Citizens on real time reporting via the agreed platform on the
demand aside
Training of Citizens on real time reporting via the agreed platform on the
demand aside
Deliverable
5
5
·
Report showing the training at district and lower level units
Report showing the training at district and lower level units
·
Report showing training of citizens and communities on real time reporting on
the demand side
Report showing training of citizens and communities on real time reporting on
the demand side
Task
6
6
·
Field visits to the three districts to monitor real time reporting for the
three districts on both supply side and demand side components
Field visits to the three districts to monitor real time reporting for the
three districts on both supply side and demand side components
Deliverable
6
6
.
Monthly district report on demand side and supply side indicators on the RMNCH
score card
Monthly district report on demand side and supply side indicators on the RMNCH
score card
Task
7
7
·
Field visits to the three districts to monitor real time reporting for the
three districts on both supply side and demand side components
Field visits to the three districts to monitor real time reporting for the
three districts on both supply side and demand side components
Deliverable
7
7
.
Monthly district report on demand side and supply side indicators on the RMNCH
score card ·
Monthly district report on demand side and supply side indicators on the RMNCH
score card ·
Task
8
8
Field
visits to the three districts to monitor real time reporting for the three
districts on both supply side and demand side components
visits to the three districts to monitor real time reporting for the three
districts on both supply side and demand side components
Deliverable
8
8
Monthly
district report on demand side and supply side indicators on the RMNCH score
card ·
district report on demand side and supply side indicators on the RMNCH score
card ·
Task
9
9
Facilitate
bottleneck analysis workshops in collaboration with MoH and UNICEF in three
districts to identify bottlenecks on the delivery of health, nutrition, HIV and
WASH services
bottleneck analysis workshops in collaboration with MoH and UNICEF in three
districts to identify bottlenecks on the delivery of health, nutrition, HIV and
WASH services
·
Facilitate causal analysis workshops in collaboration with MoH and UNICEF in
the three districts to establish causes and develop activities to address
challenges
Facilitate causal analysis workshops in collaboration with MoH and UNICEF in
the three districts to establish causes and develop activities to address
challenges
·
Field visits to the tree districts to monitor real time reporting for the three
districts on both supply side and demand side components
Field visits to the tree districts to monitor real time reporting for the three
districts on both supply side and demand side components
Deliverable
9
9
·
Bottleneck analysis workshops reports from 3 districts
Bottleneck analysis workshops reports from 3 districts
·
Causal analysis workshops report for all three districts and proposed solutions
identified
Causal analysis workshops report for all three districts and proposed solutions
identified
Monthly
district report on demand side and supply side indicators on the RMNCH score
card ·
district report on demand side and supply side indicators on the RMNCH score
card ·
Task
10
10
Facilitate
district workshops to develop annual operational health work-plans in
coordination with DHMTS and lower level units Identified solutions are included
in the Local government work-plans and no separate plans are developed).
district workshops to develop annual operational health work-plans in
coordination with DHMTS and lower level units Identified solutions are included
in the Local government work-plans and no separate plans are developed).
·
Field visits to the three districts to monitor real time reporting for the
three districts on both supply side and demand side components
Field visits to the three districts to monitor real time reporting for the
three districts on both supply side and demand side components
Deliverable
10
10
·
Draft operational plans for the three districts
Draft operational plans for the three districts
Monthly
district report on demand side and supply side indicators on the RMNCH score
card ·
district report on demand side and supply side indicators on the RMNCH score
card ·
Task
11
11
Facilitate
district meetings to refine annual operational health work-plans in
coordination with DHMTS and lower level units Identified solutions are included
in the Local government work-plans and no separate plans are developed).
district meetings to refine annual operational health work-plans in
coordination with DHMTS and lower level units Identified solutions are included
in the Local government work-plans and no separate plans are developed).
·
Field visits to the tree districts to monitor real time reporting for the three
districts on both supply side and demand side components
Field visits to the tree districts to monitor real time reporting for the three
districts on both supply side and demand side components
Deliverable
11
11
·
2nd draft operational plans for the three districts
2nd draft operational plans for the three districts
Monthly
district report on demand side and supply side indicators on the RMNCH score
card Draft ·
district report on demand side and supply side indicators on the RMNCH score
card Draft ·
Task
12
12
Meetings
with District teams to finalise Annual Operational work-plans ready for
submission to district councils
with District teams to finalise Annual Operational work-plans ready for
submission to district councils
Deliverable
12
12
Final
operational plans submitted to district council ( report available)
operational plans submitted to district council ( report available)
Task
13
13
·
In all the three districts, , Districts DHMTs reviewing dash board of the RMNCH
score card on a monthly basis
In all the three districts, , Districts DHMTs reviewing dash board of the RMNCH
score card on a monthly basis
·
Facilitate citizens/youth groups to provide monthly feedback on the delivery of
health, nutrition, HIV and WASH services
Facilitate citizens/youth groups to provide monthly feedback on the delivery of
health, nutrition, HIV and WASH services
·
Relevant UNICEF and GoU staff have timely access to and use e-platforms for
program monitoring and response
Relevant UNICEF and GoU staff have timely access to and use e-platforms for
program monitoring and response
Deliverable
13
13
·
Monthly report on Supply and demand side analysis by DHMTs and Citizens from
the three districts
Monthly report on Supply and demand side analysis by DHMTs and Citizens from
the three districts
Report
on GoU/MOH engagement in the monitoring process
on GoU/MOH engagement in the monitoring process
Task
14
14
·
Meetings with MoH and UNICEF to use available evidence and lessons learned to
inform national scale up
Meetings with MoH and UNICEF to use available evidence and lessons learned to
inform national scale up
Deliverable14
Minutes
from the meetings
from the meetings
Task
15
15
·
National scale up platform tested in collaboration with UNICEF and MoH and
system to monitor agreed accountability framework agreed
National scale up platform tested in collaboration with UNICEF and MoH and
system to monitor agreed accountability framework agreed
Deliverable
15
15
·
Report for the pilot for national scale up
Report for the pilot for national scale up
Endorsement
report in collaboration with MoH
report in collaboration with MoH
The
following are the basic minimum requirements:
following are the basic minimum requirements:
- Advanced
university degree in Public Health, Social Sciences or other related
field. - Five
years progressively responsible professional work experience at the
national and international levels in public health, social development,
management, monitoring and evaluation. - Fluency
in English and another UN language required. Knowledge of the local
working language of the duty station is an asset. - Current
knowledge of development issues, policies as well as social programming
policies and procedures in international development cooperation. - Proven
ability to conceptualize, innovate, plan and execute ideas as well as
transfer knowledge and skills. - Creates
and encourages a climate of team-working and collaboration in a
multi-cultural environment. Ability to supervise professional and support
staff and consultants. - Good
analytical, negotiating, communication and advocacy skills. - Computer
skills, including internet navigation, and various office applications. - Demonstrated
ability to work in a multi-cultural environment, and establish harmonious
and effective working relationships both within and outside the
organization. - Communicates
effectively to varied audiences, including during formal public speaking. - Consistently
achieves high-level results, managing and delivering projects on-time and
on-budget. - Analyzes
and integrates diverse and complex quantitative and qualitative data from
a wide range of sources. - Identifies
urgent and potentially risky decisions and acts on them promptly;
initiates and generates organization-wide activities. - Quickly
builds rapport with individuals and groups; maintains an effective network
of individuals across organizational departments. - Negotiates
effectively by exploring a range of possibilities.
How
to Apply
to Apply
Applicants
interested in the above position should send their Applications accompanied by
a resume and P11 Form Via email to: ugderecruit@unicef.org,
clearly indicating the position applied for and using the specified order to
name attachments (Firstname_Lastname followed by document e.g. First name_Last
Name P11 or First name_Last Name CV or First name_Last Name Application.
interested in the above position should send their Applications accompanied by
a resume and P11 Form Via email to: ugderecruit@unicef.org,
clearly indicating the position applied for and using the specified order to
name attachments (Firstname_Lastname followed by document e.g. First name_Last
Name P11 or First name_Last Name CV or First name_Last Name Application.
ONLY
Ugandan Nationals will be considered for this Assignment
Ugandan Nationals will be considered for this Assignment
UNICEF
is committed to gender equality in its mandate and its staff; qualified female
candidates are strongly encouraged to apply.
is committed to gender equality in its mandate and its staff; qualified female
candidates are strongly encouraged to apply.
UNICEF
is a smoke free environment.
is a smoke free environment.
Only
short listed candidates will be contacted. Closing date for applications is 31
March 2015.
short listed candidates will be contacted. Closing date for applications is 31
March 2015.
