The Grand Palm Hotel Casino and Convention Resort Guest Relations Officer Job Vacancy in Botswana


Minimum Requirements



·        
GCE
O’levels certificate, Diploma in Marketing and or Public Relations preferable
·        
 Be well presented, Have ability to follow
through a request from start to finish
·        
Attend
to guest queries/needs and deal with them in an efficient prompt and courteous
manner achieving maximum guest satisfaction
·        
To
maintain high
standards of guest satisfaction and to create a professional relationship with
guests…
·        
Must
have ability to source information not readily available.,
·        
Be
of an outgoing and bubbly personality,
·        
Working
knowledge of FIDELIO/PMS would be advantageous,
·        
Have
ability to balance sales and produce event reports,
·        
Have
an ability to up sell,
·        
Be
well spoken and fluently conversant in English.

Apply to:
The Human Resources Department
The Grand Palm Hotel Casino Convention Resort
Private Bag BR105
Gaborone


Closing Date: 25th June 2013,
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