KCB Bank Group is a world
class Bank, established over 116 years ago along the East African coast with a
vision to be the preferred financial solutions provider in Africa with global
reach.
class Bank, established over 116 years ago along the East African coast with a
vision to be the preferred financial solutions provider in Africa with global
reach.
The bank is currently operating in six countries
i.e Kenya, South Sudan, Tanzania, Uganda, Rwanda and Burundi with the total
number of 227 branches complemented by over 930 ATMs across the region that
offer a 24 hour access and over 3700 KCB banking agents.
i.e Kenya, South Sudan, Tanzania, Uganda, Rwanda and Burundi with the total
number of 227 branches complemented by over 930 ATMs across the region that
offer a 24 hour access and over 3700 KCB banking agents.
The bank offers a wide range of financial solutions
to both Corporate and Retail customers in the domestic and Diaspora markets
supported by a robust network of technology based platforms including mobile
and internet banking that can be accessed on 24/7 basis.
to both Corporate and Retail customers in the domestic and Diaspora markets
supported by a robust network of technology based platforms including mobile
and internet banking that can be accessed on 24/7 basis.
As a Group, we value putting our customers first,
working together in teams, being professional in everything we do, willingness
to change and caring for the communities in which we operate.
working together in teams, being professional in everything we do, willingness
to change and caring for the communities in which we operate.
KCB Bank Rwanda Ltd is now operating with a network
of 10 branches spread across Rwanda plus one cash outlet in Kigali, thus
spreading our reach across the width and breadth of the country.
of 10 branches spread across Rwanda plus one cash outlet in Kigali, thus
spreading our reach across the width and breadth of the country.
The bank is committed to making a difference in
enhancing financial inclusion in Rwanda and is therefore continuously looking
for opportunities to offer greater convenience in the market place.
enhancing financial inclusion in Rwanda and is therefore continuously looking
for opportunities to offer greater convenience in the market place.
We pride ourselves as a warm and customer friendly
bank offering a full range of financial solutions through our innovative and
dynamic team.
bank offering a full range of financial solutions through our innovative and
dynamic team.
We are looking for self motivated, qualified
individuals with the right attitude
and a passion for the customer to join our team on the following positions:
individuals with the right attitude
and a passion for the customer to join our team on the following positions:
Branch Managers
(2 Positions on Permanent Contract) – Kigali Branches
The Purpose
Reporting to the Regional Business Manager (Retail
Banking), the job holder will be responsible for the overall leadership of the
designated branch, both in terms of branch operations and business development.
Banking), the job holder will be responsible for the overall leadership of the
designated branch, both in terms of branch operations and business development.
The holder will be expected to spearhead the
implementation of an efficient and effective branch service to both its
Corporate and Retail client base, while ensuring that operational, risk
management, customer service and sales standards are maintained at all times.
implementation of an efficient and effective branch service to both its
Corporate and Retail client base, while ensuring that operational, risk
management, customer service and sales standards are maintained at all times.
Key Responsibilities
- Oversee the day to day branch operations in
order to ensure superior service offering to all branch customers; - Develop and execute a robust local market
business strategy in order to ensure sustainable business growth in line
with bank’s overall goals. - Provide leadership to the branch teams while
coaching and mentoring branch staff and measuring their performance on an
ongoing basis in order to build a high performing team; - Control operational costs by ensuring
efficient utilization of branch recourses; - Monitor the branch’s business portfolio, in
particular the quality of its assets and liabilities with the ultimate aim
of ensuring that the branch’s business is sound and profitable; - Ensure compliances with all policies and
procedures in order to reduce business risks; - Ensure that branch processes are conducted
within agreed turnaround times in order to achieve a high level of
customer satisfaction;
Qualifications and Experience
The position requires the following minimum
qualifications:
qualifications:
- University Degree in Business Administration
or related field - A professional banking qualification will be
an added advantage. - Minimum of 8 years experience in banking, 5 of
which should have been at a supervisory position in a branch environment. - Proven track record in credit analysis and
branch operations - Experience in Sales or business development.
Skills and Attributes:
- Excellent people leadership skills;
- Excellent communication and negotiation skills
- Good interpersonal skills and ability to
establish new client relationships and generate new business - Excellent planning, organization, problem
solving and analytical skills; - A good understanding of risk, credit policies
and procedures; - Proficiency in MS Office Suite.
- A proven track record in delivering results;
- Ability to align personal goals with the
bank’s goals. - Willingness to live and practice the core
values of the bank.
Application:
If you believe you meet the above requirements,
please submit your application including an application letter, a detailed
Curriculum Vitae indicating your current salary and benefits, copies of the
relevant certificates and testimonials, daytime telephone contact and email
address.
please submit your application including an application letter, a detailed
Curriculum Vitae indicating your current salary and benefits, copies of the
relevant certificates and testimonials, daytime telephone contact and email
address.
The deadline for receiving applications is 30th
November 2012.
November 2012.
*Note that all the positions will be on local
terms.
terms.
Please apply to:
Head of Human Resources
KCB Bank Rwanda Ltd.
Kigali – Rwanda
KCB Bank Rwanda Ltd.
Kigali – Rwanda
E-mail on: recruitment@rw.kcbbankgroup.com
Only short listed candidates will be contacted.
For more information about KCB Bank Group, please
visit our website
visit our website
