Management department is to ensure that external partners and service providers comply with the CLS required standards and with agreed time frames. If your application is successful you will play an integral role supporting the Service Managers.
This will include drafting meeting agenda, minuting meetings, supporting change management processes and drafting presentations.
Overall you will gain a strong grounding in the basics of Service Management, developing transferable knowledge and skills during the process. To be successful you’ll need to demonstrate strong organisational skills and a good understanding of Microsoft Office packages.
You should be studying for a Business Information or Management Degree.
Junior Technical Services Analyst
The main focus of this role is to provide second line technical support which includes fault investigation and resolution, along with new service requests. You’ll need to be able to demonstrate a good understanding of Microsoft Windows, a wide range of Wintel applications (from Acrobat to Winzip), along with client hardware configuration knowledge. You’ll be able to give practical examples of where you have demonstrated excellent troubleshooting skills and have strong written and verbal communication skills. You will be studying for an IT related degree (however, candidates with experience or significant IT content on a business related degree will be considered).
Junior IT Service Desk Analyst
The main focus of this role is to provide first line customer support, case logging and tracking, and vendor liaison in a helpdesk environment.
You’ll need to be customer focussed, possess a good telephone manner and have strong written and verbal communication skills. An understanding of technology is desirable although expertise is not necessary.
You’llhave a strong working knowledge of Microsoft Windows and Office based applications and will be studying for a business focussed, computer related degree.
Junior IT Administrator
The main focus of this role is IT administration, user security, group maintenance and support services within the IT Administration department for both internal and external users. You’ll need to be customer focussed and have good attention to detail and accuracy.
An understanding of technology is desirable although expertise is not necessary. You’ll have a strong working knowledge of Microsoft Windows and Microsoft Office based applications, and will be studying for a business focussed, computer related degree.
How to apply:
If you have the required skills and knowledge, are eligible to live and work in the UK and think you have what it takes, please submit your CV and covering letter clearly stating which position you are interested in, to http://www.cls-group.com/Working/Pages/GraduateVacancies.aspx telling us why you should be part of the CLS team.