A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa desires to recruit highly competent, talented, self-motivated and result oriented individuals to fill the position below:
Job Title: Help Desk Assistant
Ref No.: HDA
Location: Nigeria
Responsibilities
- Provide technical assistance such as assisting customers and agents with, account creation and handling Li customer and agent complaints.
- Maintain a logbook where all customer and agent visits and transactions will be recorded.
- Keep a ‘detailed record of all problems diagnosed and fixed.
Qualification & Skills Required
- Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
- University Degree from a Reputable University.
Experience:
- 2 years’ experience in banking or Telco or FMCG. Good communication in the local language.
- Excellent communications and interpersonal skills.
How to Apply
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: psbpositions2020@gmail.com
Note: All applications will be treated in confidence and only shortlisted candidates will be contacted
Application Deadline 23rd November, 2020.
