FreeBalance ,Technical Support Specialist Job Vacancy in Uganda

 Job Title:    Technical Support Specialist
Organisation: FreeBalance
Duty Station: Kampala, Uganda
About US:
FreeBalance is making a difference

in the
world. Software solutions from FreeBalance help governments around the world
achieve new levels of accountability and transparency to accelerate country
growth.  We’re looking for people who want to drive the bus, not ride the
bus. We’re looking for strategic thinkers and overachievers who absorb customer
problems and articulate thoughtful creative solutions. And, FreeBalance is
growing in the exciting Government Resource Planning (GRP) market.  Apply
your skills on the world stage and do well by doing good.  FreeBalance
helps governments around the world leverage robust Government Resource Planning
(GRP) technology to accelerate country growth. FreeBalance software solutions
for public financial and human resource management support reform and
modernization to improve governance, transparency and accountability. Good
governance is required to improve development results.

Job Summary: The Technical Support Specialist will significantly
contribute to our on-going success by delivering quality and timely technical
services during the implementation of our products to our customers for all
project deployments. Drawing upon your product/database/solutions expertise,
you will also support the Operations and Sales teams by providing proposal
support, and serve as a subject matter expert for technical analysis and
specification efforts.
Key Duties and Responsibilities: 
  • Keenly analyze
    business requirements and develop technical requirement specifications
  • Learn and understand
    clients’ current technical environment and recommend possible
    modifications to ensure optimum integration with FreeBalance’s
    products/solutions
  • Act as primary
    technical contact for the client during deployment and post-implementation
  • Complete
    technical product installations and upgrades, including database and
    software installs and system tuning
  • Collaboratively
    develop and deliver technical training to clients
  • Offer technical
    input to proposals
  • Provide feedback
    to Sales, Product Management and Development on technical issues and
    future product requirements based on interaction with clients
  • Develop new or
    modify existing custom solutions, including forms and reports
  • Perform any
    other duties as required
Qualifications, Skills and Experience: 
  • The candidate
    should hold a University degree in Computer, Systems Engineering or
    Software Programming
  • Working
    knowledge of enterprise hardware systems, networks, application software
    and database systems
  • Possess the
    ability to write ANSI SQL scripts with solid understanding of relational
    database such as Oracle 11G and MS SQL 2005
  • Intermediate
    skills with J2EE Application and Web Servers such as Tomcat/Apache
  • Knowledgeable in
    Windows and Linux operating systems
  • Intermediate
    skill level of SQL Scripts and reports/form development using one or more
    of the following tools: Crystal Reports, Visual Basic and/or Jasper Soft
  • Excellent client
    management and organizational skills
  • Outstanding
    written and verbal communication skills in English
  • Ability to
    travel internationally as required
How to Apply: 
All candidates are encouraged to Apply Online
by visiting the web link below.
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