If you believe in something and put all your effort into it, you can achieve any goal. It’s a mindset that unites the 285,000 people at DHL all over the globe. And it was the same dedication that helped us evolve in the world’s leading express and logistics expert as part of the Deutsche Post World Net group. Day in, day out, we reach 120,000 destinations in around 220 countries the swift, sure way. Always aiming for the ultimate goal of being our customers’ first choice every time. Worldwide.
DHL Asia Pacific Shared Services Sdn Bhd is currently looking for dynamic individuals to be part of an exciting and challenging environment. DHL AP Shared Services was incorporated on February 2004 as a wholly owned subsidiary of DHL. We are growing shared service center responsible for providing services for the Asia Pacific region.
We are careful in our staff selection since our roles are demanding. To be a team member, you must:
• Be detailed and result oriented as well as customer focused.
• Be able to work independently and in a team.
• Be adaptable and take responsibility easily.
• Take pride and ownership of your roles and responsibilities.
Senior Specialist – Program Management Office (PMO)
Selangor – Petalling Jaya
Responsibilities:
To support APEM FHS in project and service level management.
Manager
Provide effective and efficient support to the Manager to ensure the smooth running of the department.
Finance Business Partner
• Provide expert advice to the Finance Business Partner on transitioning of new tasks and thereafter, process improvement
• Document Service Level Agreement (SLA)
Processing and Accounts Staff (Supervisor and Officer)
Guide and train processing and accounts staff to ensure knowledge transfer for smooth transitioning.
Process
• To liaise with external IT vendors, Finance Business Partners and Consultants.To support Manager to evaluate, identify and transfer finance processes to AP SSC to achieve cost reductions and synergy.
• Understanding the different processes used throughout finance operations locations in Asia Pacific.
• Identifying/ leveraging best practices already in use in the finance operations community.
• Designing practical and effective solutions to address improvement opportunities – both cost and performance.
• Provide consultative services to both external Finance Business Partners and internal support staff
• Responsible for process documentations (i.e. process maps)
• Change request handling
• Drive internal project within APEM FHS
• Maintain strong client relationships
• Be able to influence decisions / actions through provision of value added inputs into the organization’s business processes.
Requirements:
• Degree holder and /or qualified accountant (preferable)
• 3-5 years of working experience of which the last 2 years to focus on business process outsourcing/improvement and shared services. Ability to communicate / work effectively with people at all levels and with internal and external stakeholders.
• Communication skills (English), spoken and written
• Software skills (Word, Excel, PowerPoint, etc)
• Experience in supporting a shared service centre (preferred)
• Experience in logistic industry (preferred)
• Process oriented and able to work under pressure.
• Good presentation skills.
• Good communication skills in English, Bahasa Malaysia or other local dialects. Proficiency in Cantonese, Mandarin, Korean or Japanese language will be an advantage
• Ability to relate to cross-cultural processes and country sensitivities.
• Applicants must be willing to work in Petalling Jaya.
• Full-Time positions available.
Interested candidates are encouraged to send in their latest updated c.v. to the address below via email, fax or snail mail.
DHL Asia Pacific Shared Services Sdn Bhd
Level 11, Menara Axis,
2, Jalan 51A/233,
46100 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.
General Line: 03-7948 4848
Email: ap.askhr.recruit@dhl.com
Application deadline on 18-12-11.
