Danish Refugee Council,Head of Support Services Jobs in Tanzania

0. DRC are working in the sectors of Camp
Management and Community Services (CCCM), Protection and Shelter/Construction.
With the consolidation of the DRC Tanzania program in 2016, moving away from
pure emergency response, a new sub-base is being opened up in Kasulu to support
a new Camp Management program in Nyarugusu (population 100,000 refugees) in
support of a local partner organisation, TWESA, as well as expanding the
protection program in Nduta and Mtendeli, and starting up a pilot livelihoods
intervention in these two camps. DRC are also opening a liaison office in Dar
es Salaam for representation and administration purposes. In August 2016, the
DRC Uganda and Tanzania programs will become a joint country program, led by
the Uganda Country Director. The Head of Support Tanzania will be responsible
for support aspects of the Tanzania side of the program with technical links to
the Uganda Support team.

• Ensure
  financial regulations, procedures and documentation requirements are
  adhered to in DRC country operation.
• Provide
  overall financial planning support to Head of Programs Tanzania, advise on
  spending and financial spending strategies, provide accurate financial
  outlook of the programs on a regular basis.
• Provide
  inputs to budget development and guidance on overall financial management
  support to the budget holders.
• Constantly
  check the integrity and robustness of financial procedures, possible
  mismanagement and suggest corrective actions to minimise losses.
• Active
  anticipation of temporary breakdown of finance system, and misconduct by a
  member of staff despite the presence of effective internal controls and
  means for inspection.
• Constantly
  train and groom finance staff to develop capacity in the country offices.
• Implementation
  of a functioning, real-time master budget tool to Senior Management Team,
  and programme managers.
• Regulation
  and monitoring of the overall spending in the programme, cost sharing and
  administrative cooperation between projects and personnel.
• Active
  seeking for direction from the senior management team once suspecting or
  having discovered [early] signs of budgetary disparity, fraudulent
  activity, or administrative adversities thereof.
• Implementation
  of NAVISION financial management system.
• Reviewing
  of timely and accurate financial and administrative reporting to external
  parties, and to the headquarters.
• Management
  of transparent and effective interaction with banks and other financial
  institutions, and agreements with authorities favourable to DRC and its
  beneficiaries.
• Monitoring
  and regulating the movement of cash, liquidity management, the bank
  transactions and transfers, and the other personnel involved, beyond the set
  of internal controls.
• Ensure
  that all necessary agreements, permits and licenses necessary for DRC‘s
  operations (including VAT exemption) are in place and keep updated on
  national Administrative rules and regulations pertaining to the activities
  of DRC.

• Administrative
  leadership over effective implementation of the fundraising strategy and
  the relevant parts of the country strategy, ensuring procedural and system
  compliance, and paving way to organisational growth.
• Direct
  management of administrative and finance personnel at manager level,
  indirect management of the officers in field offices, and monitoring the
  conduct of other staff in relation to the rules and policies of DRC.
• Ensuring
  an honest, timely and quality delivery of administrative and financial
  operations and services at all levels of organisation hierarchy, through
  sound recruitment, firm internal controls and reporting, solid
  coordination between projects and personnel, and internal audits.
• Facilitation
  of continued learning and improvement through training, coaching, and
  communication amongst personnel, and organising sessions for
  self-evaluation and goal-setting.
• Development
  and evaluation of DRC concepts and budgets, cost saving strategies through
  administrative and finance staff, and with the senior management team.
• Ensure
  that effective HR policies are in place and implemented.
• Upholding
  of the Code of Conduct among the personnel at country office and in field
  locations through personal example.
• Ensure
  a sound HR and payroll management system compliant to DRC HR policies is
  in place.
• Manage
  all aspects of HR leave and travel (including the expatriates).
• Ensure
  a well-functioning staff complaint reporting and handling mechanism is in
  place.
• As
  a member of senior management team, ensuring that agreed measures for
  safety and security are in place and adhered to by all staff, including
  but not limited to the upkeep of MOSS standards, security and evacuation
  plans, and staff movement.
• Conduct
  of other duties as agreed with Senior Management Team or assigned by the
  Head of Programs Tanzania.

• Provide
  supervision to country procurement and logistics inclusive of related
  information management and maintenance, requests for quotations, quality
  control and ensuring the set procedures are followed.
• Supervise
  country procurement and logistics personnel, and ensuring logistics team’s
  close cooperation with the departments for admin/finances, human resources
  and program operations.
• Monitoring
  procurement procedures and ensuring that items are accounted for and
  quality/quantity controlled in stock reports and asset inventory
  management system.
• Providing
  support to Tanzania Logistics Manager in timely management and updating of
  all logistics reports and information as required by the organisation.
• Standardisation
  of all service contracts.
• Ensure
  proper guidance to Tanzania Logistics Manager in vehicle and equipment
  maintenance/repair schedule and value-for-money services to the vehicle
  fleet/equipment.
• Ensure
  maintenance, updating and sharing of procurement and logistics reports on
  observations concerning staff conduct/performance and use of
  organisation’s assets; and DRC/DDG monthly reports on fuel, inventory, and
  equipment maintenance/repair and in stock reports.
• Manage
  and implement Information Technology strategies of Horn of Africa Region.

• Develop
  a network with other INGOs on finance and administration-related topics
  and ensure a proactive communication with all relevant stakeholders.
• Share
  and coordinate administration and finance related information with the
  Head of Programs and other staff, and attend any internal coordination
  meetings.
• Liaise
  with donors and government officials, especially as relates to issues of
  compliance, registration and audit.
• Ensure
  timely communication with Uganda Office, Regional Office and HQ, Project
  Managers and Sector leads in Tanzania concerning all issues related to
  finance, administration, HR, procurement and logistics.

• Post
  graduate degree in Business Administration, Finance or Accounting and
  Addition Professional qualification such as ACCA or CPA is desired.
• 7
  years INGO or other international agencies experience in finance and
  operations management in international humanitarian set up, including
  demonstrated ability to set up operational management systems in a large
  programme and direct experience of delivery of humanitarian programme in
  an emergency response.
• Excellent
  knowledge in preparing major international donor reports and knowledge of
  major donor rules including UNHCR, UNICEF, WFP, ECHO, EC, DFID, DANIDA and
  USG.
• Possess
  strong analytical and conceptual skills.
• Proven
  Management Skills.
• Strong
  accounting and analytical skills.
• Excellent
  communication skills in English is required.

• Proven
  commitment to accountable practices. Good knowledge Navision financial
  software will be an added advantage.
• Previous
  experience in setting up systems in a new country program is an asset.
• Knowledge
  of working in challenging environments.
• Proven
  ability to manage large varied workloads and deal constructively with
  stress and periods with long hours.
• Proven
  ability to prioritize tasks, meet deadlines and work with limited
  supervision.
• Proactive,
  stable and robust character and a good team player.
• Excellent
  communication skills, calm and a good sense of humour.
• Excellent
  interpersonal skills and demonstrated ability to establish effective
  working relations at all levels.
• Fluency
  in Kiswahili is an added advantage.