Norfolk & Norwich Festival’s profile has increased greatly in recent years, largely due to the success and growth of the May festival which has seen a significant increase in audience numbers, participants and ticket sales. NNF now attracts artists of the highest calibre, is a leader in the presentation of outdoor art and works in collaboration with a wide range of national and international partners. NNF is a destination festival and has contributed to putting Norwich and Norfolk firmly on the map as a place where people choose to live, work and visit.
Following a successful bid to the Arts Council England National Portfolio programme earlier this year, NNF has also been selected to be one of the Arts Council’s 14 national ‘Bridge’ organisations from April 2012. In this additional role NNF will have responsibility for forging strategic relationships with stakeholders and partners across the East of England to deliver a strong artistic and cultural vision for children and young people and making connections with communities, families and schools.
In February 2011, NNF appointed William Galinsky as its new Artistic Director. William’s artistic vision will focus on national and international co-commissioning and co-production of large scale outdoor work, a more integrated community engagement and participation programme with a particular focus on children and young people and increased support for new regional talent in the creation and presentation of Outdoor Arts.
NNF is seeking an Operations Administrator (full-time; permanent) to provide an effective, high quality service supporting the Director of Operations to assist the smooth running of the NNF company and all its activities and ensuring its operational well-being.
Specific responsibilities include:
• Being the first point of contact for the NNF office including answering the phone, greeting visitors and dealing with suppliers and contractors’ deliveries
• Working with the Director of Operations to ensure the smooth running of front of house and audience facing activities for all NNF events, including the recruitment and management of FOH and door sales box office staff
• Supporting the Director of Operations with personnel administration and recruitment and selection campaigns
• Working with the Director of Operations and NNF’s ICT support company to ensure that NNF’s computer systems are fit for purpose and operating efficiently and that any issues are dealt with efficiently
• Supporting the Director of Operations (NNF designated Health & Safety Coordinator) in ensuring compliance with Health & Safety legislation for all NNF’s activities
• Devising and maintaining necessary administrative and operational systems as required by the Director of Operations eg company filing system; public email addresses
About you
You will bring with you excellent written and verbal communication skills, confidence in dealing with a range of people at all levels, high level ICT skills and experience of office administration and customer service. You will be self-motivated and highly organised with an excellent eye for detail, efficient, diplomatic and professional and enjoy working as part of an enthusiastic and professional team. This is a great opportunity for someone who is looking to develop a career in administration with an interest in the arts.
This is a full-time, permanent position to commence as soon as possible.
Further information about this post and an application pack are available from our website www.nnfestival.org.uk. Completed applications can be sent electronically to clare@nnfestival.org.uk or posted to Clare Lovell, General Manager, Norfolk & Norwich Festival, Augustine Steward House, 14 Tombland, Norwich NR3 1HF. The closing deadline for receipt of completed applications is 9.30 am Friday 30 September 2011.
Please note CVs may be attached to your application form however we will not be able to accept a CV as a substitution for an application. We regret we will only be able to respond to applicants shortlisted for interview.
Supported by Arts Council England, Norwich City Council and Norfolk County Council


