ioning
the right employee to the right organization in a timely manner-a high quality
service, at a cost-effective price, to the highest and confidential
professional standard.

CALL
CENTRE ( TAGALOG / INDONESIAN SPEAKER , ~ DAMANSARA~ , NON SHIFT)

Job Description

Interact
with customers to provide information in response to inquiries about products
and services, take accurate customer orders, to prepare quotations and to
handle and resolve complaints and returns.

Key Accountabilities:

1)
Create quotations and orders via SAP system

2)
Process goods returns and non return authorizations

3)
Process technical and logistical complaints

4)
Expedite and communicate to customers expected delivery times

5)
Supports outside sales staff

6)
Other duties and tasks as assigned

Requirement:

1)
Minimum Diploma in business / engineering oriented studies.

2)
Minimum 1-2 years of work experience in Contact Centre environment / relevant
field.

3)
Excellent written and verbal English communication skills. Bilingual is a must
in either Bahasa Indonesia, Thai (preferred Malaysian / Permanent Residence
status) or Chinese. Trilingual would be an asset.

4)
Computer knowledge in SAP and Microsoft office applications. However, training
will be provided.