First National Bank of Botswana,Relationship Manager Jobs in Botswana

First Rand Group’s strategic objectives.
The incumbent will be responsible for managing Retail Sector portfolio.

• Management
  of Portfolio:
• Set
  targets for the portfolio in line with sector strategy and overall RMB
  strategy.
• Plan
  strategic objective for the portfolio
• Manage
  Customer Relationship Management tools
• Identify
  opportunities to cross sell and to manage those through Opportunity
  Tracker tools.
• Initiate
  client scoping sessions to gain client insight, client needs and originate
  Client Action Plans
• Interrogate
  and manage Management Information System (MIS) data to minimize revenue
  leakage on continuous basis
• Proactively
  manage credit facilities to ensure adequate limits are in place
• Source
  new business in adherence with coverage disciplines i.e sales campaigns,
  liabilities drives, asset growth and other products.
• Effective
  internal and external stakeholder relationship management
• Build
  and maintain strong working relationships with all stakeholders,
  displaying excellent abilities to initiate dialogue and listen, advise,
  influence and negotiate
• Quick
  quality responses to stakeholders’ needs, complaints and conflicts.
• Effective
  teamwork, self-management and alignment with group values
• Continually
  drive and model RMB’s values
• Make
  an effort to stay relevant and up-to-date with legislation, new
  development etc.
• Drive
  own and team initiatives to achieve business strategic goals.

• Bachelors
  Degree preferably in Business Plus COP (long & Short Term)
• 7-10
  years in a similar role and relevant Industry
• Essential
  Credit skills
• Portfolio
  risk Management
• Market
  and Industry knowledge key

• Problem
  Solving
• Analytical
  and numerical skills
• Customer
  Service Orientation
• Persuasiveness/
  Selling Skills
• Commercial
  and Financial Acumen
• Monitoring
  and Measuring
• Influencing
  and Impact
• Building
  the Brand