Hostel Manager – Job Advertisement
Job Title: Discover Rwanda
Youth Hostel Manager Employer: Ingabo Trading and Training Company Application
Deadline: 08/06/2015
Youth Hostel Manager Employer: Ingabo Trading and Training Company Application
Deadline: 08/06/2015
Job location: Kigali – Rwanda
JOB DETAILS
REPORTING TO: Company Director
CLASSIFICATION: 3 months’ probation,
then fixed term
then fixed term
WHO WE ARE: Ingabo Trading and
training Company is Rwandan registered company working in the hospitality
industry and also a social enterprise supporting Aegis Trust.
training Company is Rwandan registered company working in the hospitality
industry and also a social enterprise supporting Aegis Trust.
We operate three hostels in Rwanda —
Discover Rwanda Youth Hostel in Kigali, Discover Rwanda Kayonza Eco-Lodge in
the Eastern Province (Near Akagera National Park) and Discover Rwanda Gisenyi
Beach in Gisenyi on the shores of Lake Kivu. At all our locations we provide
accommodation, food, drinks, tours and various other services to internationals
and local guests.
Discover Rwanda Youth Hostel in Kigali, Discover Rwanda Kayonza Eco-Lodge in
the Eastern Province (Near Akagera National Park) and Discover Rwanda Gisenyi
Beach in Gisenyi on the shores of Lake Kivu. At all our locations we provide
accommodation, food, drinks, tours and various other services to internationals
and local guests.
As a Social Enterprise all of our
profit is re-invested in Peace Building Education Programmes operated by Aegis
Trust at the Kigali Genocide Memorial. We also have a training programme for
young genocide survivors to get work skills training and opportunities for
employment.
profit is re-invested in Peace Building Education Programmes operated by Aegis
Trust at the Kigali Genocide Memorial. We also have a training programme for
young genocide survivors to get work skills training and opportunities for
employment.
POSITION SUMMARY: The Discover Rwanda
hospitality chain is recruiting a new Manager for the Discover Rwanda Youth
Hostel. The Manager is responsible for the management of business operations,
staff and development of the business, working with other members of the
company.
hospitality chain is recruiting a new Manager for the Discover Rwanda Youth
Hostel. The Manager is responsible for the management of business operations,
staff and development of the business, working with other members of the
company.
KEY RESPONSIBILITIES
– planning and organising
accommodation, catering and other hotel services; – managing budgets and
financial plans as well as controlling expenditure;
accommodation, catering and other hotel services; – managing budgets and
financial plans as well as controlling expenditure;
– maintaining
statistical and financial records;
statistical and financial records;
– setting and achieving sales and
profit targets;
profit targets;
– analysing sales figures and devising marketing
and revenue management strategies;
– recruiting,
training and monitoring staff;
and revenue management strategies;
– recruiting,
training and monitoring staff;
– planning work schedules for
individuals and teams;
individuals and teams;
– meeting and greeting customers;
– dealing with customer complaints and
comments;
comments;
– addressing problems and
troubleshooting;
troubleshooting;
– ensuring events and conferences run
smoothly;
smoothly;
– supervising maintenance, supplies,
renovations and furnishings;
renovations and furnishings;
– dealing with contractors and
suppliers;
suppliers;
– ensuring security is effective;
– carrying out inspections of property
and services;
and services;
– Ensuring compliance with licensing
laws, health and safety and other statutory regulations. – development of the
site and discrete activities/events within the hostel with the objective of
increasing profitability
laws, health and safety and other statutory regulations. – development of the
site and discrete activities/events within the hostel with the objective of
increasing profitability
– Marketing of the hostel and getting
client feedback online and written.
client feedback online and written.
–
providing training opportunities
providing training opportunities
SKILLS:
– Strong management skills with a
minimum of two years previous experience in hospitality and service industry.
minimum of two years previous experience in hospitality and service industry.
– Bachelors Degree in related field of
study
study
– Business Oriented and passionate
commitment to the business
commitment to the business
– Excellent written and spoken
communication skills
communication skills
– Excellent spoken (and written)
English and French Language
English and French Language
– Friendly, Smiley, sociable, welcoming
and professional telephone manner
and professional telephone manner
– Patience and tact
– Ability to stay calm under pressure
and multi-task – Able to work unsupervised in a busy environment – Trustworthy
and respectful
and multi-task – Able to work unsupervised in a busy environment – Trustworthy
and respectful
– A good team player
– Good problem solving skills
– Ability to use computerized
technology with excellent knowledge of QuickBooks, Excel and Outlook
technology with excellent knowledge of QuickBooks, Excel and Outlook
– Methodical approach to your work
– Accuracy and attention to detail.
REQUIREMENTS:
– Have proof of right to work in Rwanda
/ Rwandan ID
/ Rwandan ID
– Have a Rwandan bank account in your
own name
own name
– Have a fixed place of residence, or
be prepared to get one, near the lodge
be prepared to get one, near the lodge
BENEFITS:
– Competitive Salary Offered –
Healthcare insurance
Healthcare insurance
SEND YOUR CV and application
letter/email to sam.boarer@ingaborwanda.com with subject: Application for
Discover Rwanda Youth Hostel Manager position.
letter/email to sam.boarer@ingaborwanda.com with subject: Application for
Discover Rwanda Youth Hostel Manager position.
Applications
close on 08/06/2015.
close on 08/06/2015.
