Organization: UrbanTrans North America
Locations: Toronto, Ontario / Atlanta, Georgia / El Segundo, California
Job Overview:
We are hiring for the following position in three offices: Atlanta, El Segundo,
and Toronto. The successful program specialist candidate will perform ongoing strategic
communications, program delivery, marke
ting and outreach support primarily for
the local Transportation Management Association’s (TMA), commute assistance
programs, and social marketing projects our firm manages. Duties will include,
but are not limited to:
• Lead, plan and staff outreach events such as transportation fairs, tabling,
lunch and learns, door to door outreach, behavioral coaching, and other forms
of customer outreach
• Coordination and administration of discounted transit passes
• Coordinate and manage all follow up activities related to outreach and
marketing efforts
• Provide all levels of coordination for campaign-based or program related
marketing efforts
• Select/order/manage giveaways and incentives for outreach related projects
• Support the planning and delivery of workplace commuter surveys
• Support the delivery of social marketing projects through collection and
collation of relevant materials, information order processing and information
delivery
• Consult with new and existing employers to increase program breadth and depth
of services offered to employees
• Sell new employers on benefits of offering clean commuting programs at
worksite through phone, email and in person sales efforts
• Undertake tracking of program impacts to meet program reporting requirements
• Keep stock of outreach materials including marketing collateral, giveaways
and transportation information
• Develop and manage communications both orally and in written form involving
technical and general information for a variety of audiences
• Provide administrative support for market research activities, such as focus
groups, electronic surveys, intercept surveys, etc.
• Provide administrative support to senior staff with office management,
expenses and invoicing
• Assist with answering phones and general office upkeep
Education and Work Experience Requirements:
• Degree in marketing, communications, business, environmental studies (or
related field)
• Two or more years of full-time professional experience, related to customer
service, marketing or public outreach.
Skills, Knowledge, and Abilities:
Must have strong communication and interpersonal skills to work closely with
various audiences. Computer skills including knowledge and experience in
Microsoft Office, database management. Must have experience in social marketing
and have a working knowledge of social media tools such as Twitter, LinkedIn
and Facebook. Must be able to communicate through well written emails,
marketing collateral and through in person outreach, meetings and sales
pitches. Must have the ability to work independently or as part of a team. Must
be able to prioritize work tasks, and manage multiple projects. Knowledge of
sustainable transportation industry is highly desirable.
Other Requirements:
• Valid Driver’s License
• Desire to positively affect the community, region and environment
• Ability to lift, carry and transport 30+ lbs.
Reports to: Program Management Lead
Pay Rate: $38,000 to $45,000 per year
Full time: 40 hours/week – 2 month probationary period
Location: job positions are open in our Atlanta (Grant Park), Toronto
(Downtown) and El Segundo (North Sepulveda) offices.
To Apply:
For Toronto, please send a resume and cover letter to Adam Arnold at:
arnolda@urbantrans.com
Positions will remain open until filled. We appreciate all applicants; however,
only those shortlisted for an interview will be contacted.
