Established
in 1962, TOTAL Upstream activities are carried out by three subsidiary
companies in Nigeria, Total
E&P Nigeria Limited (TEPNG) and TOTAL Upstream Nigeria
Limited (TUPNI) for oil/gas and TOTAL LNG Limited for gas. We are committed
partners in Nigeria’s growth and improvement: what we take out of the ground,
we put into the economy. Our long term vision is to remain Nigeria’s preferred
operator, promoting the nation’s economy through our various activities, and
all the while contributing positively to the sustainable development of its
communities.
in 1962, TOTAL Upstream activities are carried out by three subsidiary
companies in Nigeria, Total
E&P Nigeria Limited (TEPNG) and TOTAL Upstream Nigeria
Limited (TUPNI) for oil/gas and TOTAL LNG Limited for gas. We are committed
partners in Nigeria’s growth and improvement: what we take out of the ground,
we put into the economy. Our long term vision is to remain Nigeria’s preferred
operator, promoting the nation’s economy through our various activities, and
all the while contributing positively to the sustainable development of its
communities.
As a
subsidiary of TOTAL, the fourth largest multi-national group worldwide, we
receive solid support from our Group, and can draw from its vast pool of
technical expertise and experience
subsidiary of TOTAL, the fourth largest multi-national group worldwide, we
receive solid support from our Group, and can draw from its vast pool of
technical expertise and experience
Job
Title: UNISUP Support Analyst (10021560)
Title: UNISUP Support Analyst (10021560)
Contract : permanent
position
position
Branch : Exploration
Production
Production
Location : Nigeria –
Nigeria
Nigeria
Interviews
will take place in : Port-Harcourt & Lagos
will take place in : Port-Harcourt & Lagos
Starting
date : As soon as possible
date : As soon as possible
Salary : According
to profile and experience
to profile and experience
Job
description
description
The ideal
candidate will be responsible for the following
candidate will be responsible for the following
Scan/Ejcc
(invoice processing tool): Team leader in terms of configuration maintenance,
support, training, workflow management for all entities and project teams
(invoice processing tool): Team leader in terms of configuration maintenance,
support, training, workflow management for all entities and project teams
Unisup
maintenance:
Coordinates with the Competence Centre in Pau (CCSAP) and the affiliate Lead
Users the implementation of modifications annually in UNISUP
maintenance:
Coordinates with the Competence Centre in Pau (CCSAP) and the affiliate Lead
Users the implementation of modifications annually in UNISUP
Unisup
support:
support:
- Team Leader in terms of
helpdesk tool management. - Team Leader in terms of users’
requests management: ensures that those requests are recorded, analyzed
and delivered on time. - Coaches members of the
helpdesk in customer care and provides support for end users complaints / needs. - Follow-up the escalation of
issues to Competence Center (Level 2 support in Pau) and implement
solutions as soon as possible
SOX
- In charge of 7 controls.
Ensures that frequencies are respected. - Assist the different auditors
when audits on those 7 controls are performed.
Intranet: Supervises the maintenance of the
Unisup Website
Unisup Website
Required
skills
skills
Education
- BSC or equivalent in
Information Technology or Engineering; SAP Academy certification
Experience
- A minimum of 5 years
experience of which at least 2 years experience in Support and Basis
activities in an SAP environment
Skills
- Good interpersonal and
relationship skills - Good knowledge of IT