Introduction
The
need to revitalize appointment system in the treatment and management of
patient in health care industry is to establish a policy in the outpatient
system of seeing a doctor in the health care industry. Appointment system in
health care industry is the pre-timing of a patient visit to the hospital for
consultation with a doctor.
need to revitalize appointment system in the treatment and management of
patient in health care industry is to establish a policy in the outpatient
system of seeing a doctor in the health care industry. Appointment system in
health care industry is the pre-timing of a patient visit to the hospital for
consultation with a doctor.
For
appointment system to be revitalized in the treatment and management of patient
in the health care industry is to establish a policy in the health care that
will regulate the health team and patients. This will reduce patient waiting time
and doctor’s overtime. Service time is not changed and patients are assumed to
be punctual if they come for their appointment. Substantial reductions in
waiting time can be obtained over traditional scheduling practice and the
procedure easily implemented by the various schedule, one the optimal policy is
established.
appointment system to be revitalized in the treatment and management of patient
in the health care industry is to establish a policy in the health care that
will regulate the health team and patients. This will reduce patient waiting time
and doctor’s overtime. Service time is not changed and patients are assumed to
be punctual if they come for their appointment. Substantial reductions in
waiting time can be obtained over traditional scheduling practice and the
procedure easily implemented by the various schedule, one the optimal policy is
established.
Appointment
can be revitalized when a patient is asked to put down his/her phone number for
remembrance in case the patient forgets his/her appointment date. There should
be disciplinary actions taken against any patient who fails to be punctual on
his/her clinic days however, when giving time to patients, the record officer
should checkmate the distance, the patient is from to enable them meet up with
time.
can be revitalized when a patient is asked to put down his/her phone number for
remembrance in case the patient forgets his/her appointment date. There should
be disciplinary actions taken against any patient who fails to be punctual on
his/her clinic days however, when giving time to patients, the record officer
should checkmate the distance, the patient is from to enable them meet up with
time.
Statement of Problem
The issue long queues of patient waiting to consult
a doctor in Federal Medical Centre, Asaba has reached a worrisome state which
has lead to the demand for the revitalization of appointment system in the
hospital. A proper appointment system in
a hospital go a long way to benefit both the patient and the hospital staff
concerned. The effectiveness depends upon continuous co-operation between the
medical, paramedical, nurses, health records and administrative staff through
maximum co-operation to revitalize appointment system in the treatment and management
of patient in the health care industry.
a doctor in Federal Medical Centre, Asaba has reached a worrisome state which
has lead to the demand for the revitalization of appointment system in the
hospital. A proper appointment system in
a hospital go a long way to benefit both the patient and the hospital staff
concerned. The effectiveness depends upon continuous co-operation between the
medical, paramedical, nurses, health records and administrative staff through
maximum co-operation to revitalize appointment system in the treatment and management
of patient in the health care industry.
Objective of the Study
The
objective of the study is to know the basic steps taken to revitalize appointment
system in the treatment and management of patient in the health care industry.
objective of the study is to know the basic steps taken to revitalize appointment
system in the treatment and management of patient in the health care industry.
However,
the specific objectives are;
the specific objectives are;
i.
To access
if people attending Federal Medical Centre are aware of appointment system in
the hospital.
To access
if people attending Federal Medical Centre are aware of appointment system in
the hospital.
ii.
To find
out if patients waiting time is reduced.
To find
out if patients waiting time is reduced.
iii.
To
examine the system to be applied in order to make patient not to be
overcrowding.
To
examine the system to be applied in order to make patient not to be
overcrowding.
iv.
To
determine if patient is properly managed by the health team
To
determine if patient is properly managed by the health team
Questionnaire
Section B (Questions)
1.
Do you
understand what patient appointment is all about? Yes ( ) No( ).
Do you
understand what patient appointment is all about? Yes ( ) No( ).
2.
Do you
think Federal Medical Centre, Asaba has good appointment system? Yes ( ) No ( ).
Do you
think Federal Medical Centre, Asaba has good appointment system? Yes ( ) No ( ).
3.
Is there
good patients/staff relationship on appointment in this hospital? Yes ( ) No ( ).
Is there
good patients/staff relationship on appointment in this hospital? Yes ( ) No ( ).
4.
Have you
ever been booked for appointment in this hospital before? Yes( )No( ).
Have you
ever been booked for appointment in this hospital before? Yes( )No( ).
5.
Can a
patient rely on appointment system in this hospital? Yes ( ) No( ).
Can a
patient rely on appointment system in this hospital? Yes ( ) No( ).
6.
Are
adequate preparation made for patients on appointment in the hospital? Yes ( ) No ( ).
Are
adequate preparation made for patients on appointment in the hospital? Yes ( ) No ( ).
7.
Do the
general public speak well of the appointment system in this hospital? Yes ( )
No ( ).
Do the
general public speak well of the appointment system in this hospital? Yes ( )
No ( ).
8.
Do you
believe on the adequacy of the appointment system in this hospital? Yes ( ) No
( ).
Do you
believe on the adequacy of the appointment system in this hospital? Yes ( ) No
( ).
9.
Do staffs
perform adequately as arranged for patients on appointment? Yes ( ) No ( ).
Do staffs
perform adequately as arranged for patients on appointment? Yes ( ) No ( ).
10.
Does the
hospital have enough staffs to mount the appointment? Yes( ) No( )
Does the
hospital have enough staffs to mount the appointment? Yes( ) No( )
11.
Are the
services of the hospital efficient for patients on appointment? Yes ( ) No ( ).
Are the
services of the hospital efficient for patients on appointment? Yes ( ) No ( ).
12.
Do
patients meet up the appointment schedule? Yes( ) No( ).
Do
patients meet up the appointment schedule? Yes( ) No( ).
13.
Are you
convinced of the need for any improvement on the appointment system in this
hospital? Yes ( ) No ( ).
Are you
convinced of the need for any improvement on the appointment system in this
hospital? Yes ( ) No ( ).
