Job Title: Officer MI &
Performance Analytics, Dar Es Salaam
Position Description:
Reporting to: Manager MI & Performance Analytics
Location: Head Office, Dar es Salaam
Job Level: CC
Purpose:
To oversee and execute NBC performance tracking (Financials, Capacity, TAT
& Efficiency, Productivity … ) across the NBC, ensuring NBC MI quality
standards are adhered to and that Reporting at BA and GRB level is to the
standard required in terms of quality and timeliness
Key Responsibilities
Control and oversee budgeting and forecasting activity in the NBC functions as
required.
Track and analyse monthly financials (Expenses, Savings, Unit Cost, Fraud Loss,
etc) against budget and ensure that any excesses are challenged/agreed.
Provide the required level of NBC MI reporting mandated by Group, with specific
focus on Data Quality, Accuracy & Timeliness and comprehensive data
Analysis.
Provide guidance and leadership to NBC MIS to manage effectively their
Performance
Obtain the Operating Expenses per Cost Centres report and work on the figures
to prepare COO expenses dashboard and send the report to Barclays.
Identify the KPls for productivity which are applicable for NBC Tanzania from
all required business functions which will assist in compiling the Non
Financial Matrix (NFM) and provide critical analysis for the business
performance.
Ensure the monthly reports requirements are received across different business
units and run the SQL through Data Mart for review and recommendations to Barclays
and NBC Management.
Develop tools to ensure we have the right controls and Governance around
various NBC Reporting
Review & track systems for monitoring Performance quality and identify and
take steps to address deficiencies. Establish a standard governance and
escalation process covering all outstanding Reporting Issues.
Ensure new opportunities of cost save are identified and set strategies to
reduce NBC operating cost
Liaise with countries to ensure that all new initiatives are agreed on and are
implemented.
Engaging with teams to achieve excellent business results through continuous
people
Conduct basic statistical analysis to track performance variances determine the
root causes of errors. Make recommendations productivity or process
enhancements to process owners.
Meet training objectives as set out in personal training and development plan
Develop COO business strategy and explain it to team members in such a way they
understand the contribution they have to make.
Ensure monthly COO EXCO report/Board Pack report i~ prepared and available on
time.
Competencies and Technical Skills
Comprehensive knowledge of the Banking Operations products processes &
services Strong Experience in delivering business MI and data analysis
Awareness of current and emerging Industry Best Practices in Management of Information
Relationship/partnership approach – Excellent team player
Strong analytical skills, interpretation of data
Good knowledge of Advanced features like Reporting Services, Analysis Services,
lntegration Services and Data Transformation
Services (DTS).
Awareness of cultural differences and varying legal/regulatory environments
Excellent communication skills (verbal and written) and experience in Client
interactions
Good experience and methodology of identifying performance issues (Root Cause
Analysis) and tracking remediation until resolution
Qualifications & Experience
A degree or an Advanced Diploma in Banking or Accounting & IT.
2 yrs Experience in a financial environment
Remuneration:
Attractive salary including performance based bonus on achieving targets and
overall business performance.
Deadline: 11-05-2013
How to Apply:
NBC IS AN EQUAL OPPORTUNITY EMPLOYER
Applicants -are invited to submit their CV’s, copies of certificates, 2
referees and their contacts to;
Human Resources Business Partner
National Bank of Commerce (NBC)
7th Floor, NBC House
P.O. Box 1863
Dar es Salaam
Fax no: +255222134662
If you are not contacted by NBC within thirty (30) days after the closing date,
you should consider your application as unsuccessful
