Our
client Smile Communications Ltd is bringing about an internet revolution with
the introduction of its 4G LTE super fast, high quality and reliable internet
access services. Smile is looking for a number of highly experienced, talented
and committed individuals to join their team. Smile is an equal opportunity
employer.
Reports To: Opco CTO
Job Summary:
This role will be responsible
for the production of High Level and Low Level network designs and
implementation across our existing transmission platforms focussing on
Ethernet/IP/MPLS solutions. Successful applicant will be required to have
experience working in a telecommunications environment, dealing with technical
issues. You will be required to have specific technical knowledge of IP, MPLS,
VPN, clock synchronization, routing and switching. Cisco certifications (CCNA
or CCNP) would be strongly preferred. Occasional travel will be required to
support other OpCo’s in East Africa and develop professional relationships.
Duties and responsibilities:
- Provide
higher technical support to NOC and other operations teams with regards to
IP/MPLS infrastructure and escalate to vendors the major issues. - Articulate
In depth knowledge of IP/MPLS protocols, NMS systems, firewalls, Cisco
works, CIC etc. - Layer 2
and 3 VPN understanding. - Implement
VoIP and IP Telephony in a Telco and Large IP Networks including
integration and configuration. - Execute
configuration changes and software issues fixes. - Supervise
IP/MPLS services’ implementation covering the installations, testing &
handover. - Perform
the handover acceptance for new implementation. - Proactively
perform corrective maintenance for IP/MPLS network. - Contact
vendors for support and faulty equipment’s replacement. - Review
network design, highlight issues and recommend for fixes. - Produce
periodic reports about the network activities, network performance and
capacity. - Analyses
of complex network issues and recommend for solution. - Review
and evaluate all ITC technical documents related to IP/MPLS network. - Review
and update ITC network documentation covering the drawings, technical
documents and as-built documents. - Supervise
the tasks related to planned activities in the network. - Execute
the plans of preventive maintenance tasks. - Communicating
and enforcing Smiles IT security policies and principals. - Providing
any other ad hoc duties assigned to you from time to time by the CTO or
any other person appointed by the Company for this purpose.
Key Performance Indicators:
- Service
availability as per agreed KPIs/SLAs. - Timely
resolution of outages and other issues affecting the service within agreed
SLAs. - Team
Capability development. - Adherence
to Smiles IT Service Management processes and policies.
Qualifications:
- Degree
in IT, Computer or Telecommunication related field. - At
least 7 years relevant experience with at least 4 years at
managerial/supervisory level.
Technical Competencies:
- Must
have CCNP or CCIP certificate. - Ability
to maintain a large network with complex network technology. - Excellent
TCP/ IP networking skills. - Experience
with MPLS technology including L2/L3 VPN and traffic engineering. - Excellent
skills in configuring and troubleshooting Cisco routers and switches. - Experience
with Cisco Switches series. - Experience
with routing protocols (OSPF, RIP, EIGRP, ISIS and BGP). - Expertise
in QOS design and configuration is a plus.
Person Specification:
- Hands
on approach. Ability and willingness to roll up sleeves and work on
trouble shooting issues. - Strong
Communication skills and ability to work with cross-functional teams. - Good
Analytical Skills – Strong troubleshooting and problem solving skills. - Ability
to work within a team of IT professionals.
How
to Apply:
Please follow the
instructions as stated below as failure to do so could lead to disqualification.
1. Send an Application letter
and CV/Resume.
2. Merge these two documents
into one document in either word or pdf format.
3. Do not attach or send any
scanned documents, these are sometimes too large for our inbox.
4. Include the job title
and/or reference number in the subject line of the email address and
send your application by email to smilejobstz@nftconsult.com
5. Only successful
candidates will be contacted. For all other inquiries please contact our
offices directly.
Application
Deadline: 01 March 2013
