Save the Children,Manager Of Programme Development And Quality Jobs in Rwanda

MANAGER OF
PROGRAMME DEVELOPMENT AND QUALITY – Rwanda Country OfficeTEAM/PROGRAMME:Rwanda
Country Office Senior Management TeamLOCATION:KigaliGRADE:
TBCChild Safeguarding:

Level 3 – the
responsibilities of the post may require the post holder to have regular
contact with or access to children or young people ROLE PURPOSE:The
Manager of Program Development and Quality shares in the overall responsibility
for the direction and coordination of the Country Office program. As a member
of the Senior Management Team (SMT) in Rwanda, the Manager of Program
Development and Quality is responsible for overseeing the development of high
quality, innovative programs that
deliver immediate and lasting change for
children and monitoring the quality of the implementation of those programs.
Provide technical assistance and appropriate monitoring and evaluation in
emergency responses. The Manager of Program Development and Quality also
provides leadership to ensure excellence in serving members and their donors, in
both emergency and development contexts. The Manager of Program Development and
Quality will lead also 1 technical area.

SCOPE OF
ROLE:

Reports to:Country Director

Dimensions: Save the Children works in
14 districts in Rwanda with a current staff complement of approximately 100
staff and current expenditure of approximately USD 5.5 million each year.

Staff
directly reporting to this post:Senior
MEAL Specialist, Senior Programme Planning and Development Specialist. KEY AREAS OF ACCOUNTABILITY:

As a member of
the Senior Management Team, contribute to:

· Leadership of the
Rwanda Country Office

· Support the
development of an organisational culture that reflects our dual mandate values,
promotes accountability and high performance, encourages a team culture of
learning, creativity and innovation, and frees up our people to deliver
outstanding results for children and excellent customer service for our members
and donors

· Help design and
implement a coherent organizational structure that is consistent with agency
practices and appropriate to programme needs

· Help establish,
maintain, and improve active and regular working relationships with: host
government authorities, partner agencies including humanitarian and development
donors, and local and international NGOs

· Ensure Rwanda
Country Office complies with all Save the Children Management Operating
Standards and Standard Operating Procedures

· Ensure that all
required support is provided promptly, at scale and in line with the rules and
principles during emergencies, working closely with the Regional Office

Strategic
Planning

· Provide strategic
vision and direction to the Save the Children Rwanda program

· Take a lead role
in developing program strategies and annual plans ensuring coordination of all
technical input to country strategy, proposals and reports

· Take lead in
conceptualizing and designing cost effective, innovative and high quality
programs to serve difficult to reach children

· Ensure that
programs are relevant to children in Rwanda and to the global program and
advocacy objectives of the Save the Children members

Program
Design and Technical Assistance

· Ensure that the
Rwanda Country Office has a first class, multi-sectoral and dual mandate
program reflecting all priority technical and sector aspects of the Save the
Children global strategy

· Ensure the design
and development of child focused emergency and development programs of a high
quality that contribute to the Country Office’s strategies and plans, informed
by child participation where possible, working together with Manager of Program
Operations

· Support the
Manager of Program Operations in the implementation and monitoring of all
longer term technical goals, objectives and policies

· Ensure that the
different technical sectors of the Country Office are coordinated, integrated
and support each other to optimize programs and projects

· Ensure that
technical advisors provide input into proposals and proactively and regularly
communicate planned requirements for program design and implementation to
relevant CO departments/functions

· Support the
Manager of Program Operations in ensuring adequate resources are secured for
program activities from both grants and the private funds of Save the Children
members, including identifying strategic leads and concepts

· Ensure that all
sectors apply a risk lens to program design and implementation in line with the
Save the Children policy on Disaster Risk Reduction

· Ensure appropriate
levels of technical assistance and capacity building is provided to partners

· Ensure excellent
coordination and cooperation with incoming technical advisors as well as surge
teams during emergencies

· Lead in technical
area of the CO.

Member
Service Leadership

· Develop and
maintain good relations with members during the transition period and beyond

· Work with the
Senior Management Team to build a culture of Member Service throughout the
Country Office and ensure that all staff are held accountable for Member
Service

· Be the first point
of contact for members on country specific issues, ensuring that the country is
appropriately represented to members

· Work with members
and Country Office staff to ensure appropriate resourcing and timely delivery
of agreed deliverables

· Implement robust
Member Service standards, processes and procedures to enable consistent,
excellent standards of Member Service by International Programs

· Work with Manager
Programme Operations to ensure appropriate and adequate emergency Member
Service procedures are detailed in the Country Office Emergency Preparedness
Plan in order to enable rapid scale up

Assessment,
Monitoring and Evaluation

· Maintain a robust
M&E system to measure achievement and progress toward program goals and
results

· Measure
achievement and progress toward program goals and results through the M&E
system in coordination with Manager of Program Operations

· Lead on internal
and external program/project evaluations as necessary and ensure the execution
of baseline, periodic, and final evaluations as necessary in coordination with
Manager of Program Operations

Advocacy

· Lead the
development of an advocacy strategy for the Rwanda Country Office.

· Identify key
opportunities and events for Save the Children Rwanda to position itself as the
leading organisation for children’s issues in Rwanda

· Ensure that Save
the Children receives national recognition for achieving proven and innovative
national impact from well-managed child development programs and emergency
response

· Oversee thematic
Managers and other program staff in their work, including development of a plan
for achieving their priority advocacy objectives in both an emergency and
development context. This should include guidelines on the meaningful and safe
participation of children in advocacy

Partner Management

· Ensure that every
partnership is formed in the context of the Theory of Change and is designed
and managed so that the partnership furthers achievement of Save the Children’s
global strategy and strengthens local and national capacity to deliver for
children

· Analyze potential
partners using documented selection methods and ensure that all partners comply
with Save the Children and donor requirements and regulations in coordination
with Manager of Program Operations

· Ensure that the
Rwanda Country Office engages in mutual assessment, feedback and learning with
partners and assist partners to engage in knowledge building and advocacy

· Oversee program
implementation of existing partners and ensure appropriate partners are engaged
in emergency preparedness activities

Innovation

· Oversee Save the
Children Rwanda’s operational research programs, deliver existing projects and
develop new ones. Ensure the publication of results

· Spread information
relating to the outcome of research projects widely and – in particular – to
the Government and to other humanitarian and development actors

· Identify and
test/implement opportunities for investing in innovative approaches, e.g.
testing and rolling out innovations from other SCI Country Offices,
stakeholders etc

Knowledge
Management

· Ensure learning by
the country program from relevant best practice and assess performance
regularly against agreed program objectives and indicators

· Ensure learning by
the country program from relevant best practice internally and externally both
nationally and globally and make learning from Rwanda available for other
programs.

· Engage in relevant
national and global networks

· Ensure
establishment and operation of an online system that will enable SC staff to
access a centralized data and information system and ensure the setting up and
maintenance of a resource library

Resource
Mobilisation

· Oversee the
development and implementation of Save the Children in Rwanda’s fundraising
strategy

· Work with other
teams to maintain a good overview of Country Office’s plans and funding gaps

· Identify and
nurture possible funding sources

· Identify and
respond to requests for proposals from members and other funding sources

· Work with the
Program Operations team to proactively develop concept notes for new funding
possibilities

Communications

· Liaise and
maintain contact with members and implement communication activities including
facilitating media visits and working within incoming media & communications
surge support during emergencies

· Ensure that the
branding and communication guidelines of Save the Children are uniformly and
consistently followed across the Rwanda Country Office

· Proactively
develop a high profile for Save the Children in Rwanda (within Rwanda and
beyond) through the production of high quality, well researched, and well
written products (in a variety of mediums) reflective of the dual mandate
portfolio, responding quickly and appropriately to external requests for
information, especially in emergencies

· Develop and
deliver a clear and effective system for internal communications including the
dissemination of newsletters and other documents and publications for internal
stakeholders including being able to scale up the delivery of robust
communications material during emergencies per the Rules and Principles and
requests from Members and Save the Children International

Staff
Management, Mentorship, and Development – Program Development and Quality

· Ensure appropriate
staffing within Program Development and Quality

· Ensure that all
staff understand and are able to perform their role in an emergency

· Manage Program
Development and Quality team; define expectations, provide leadership and
technical support as needed, and evaluate direct reports regularly

· Ensure the
recruitment, training, and promotion of staff as appropriate and ensure
availability of appropriate professional development opportunities for staff

· Incorporate staff
development strategies and Performance Management Systems into team building
process. Establish result based system and follow up

· Oversee that all
technical sector staff proactively build and maintain technical skills and
competencies required for leading and/or advising first class programs – both
development and emergency programs

· Manage the
performance of all staff in the Program Development and Quality work area
through:

o Effective use of
the Performance Management System including the establishment of clear,
measureable objectives, ongoing feedback, periodic reviews and fair and
unbiased evaluations;

o Coaching,
mentoring and other developmental opportunities;

o Recognition and
rewards for outstanding performance;

o Documentation of
performance that is less than satisfactory, with appropriate performance
improvements/ work plans. SKILLS
AND BEHAVIOURS (our Values in Practice)

Accountability:

· Holds
self-accountable for making decisions, managing resources efficiently,
achieving and role modelling Save the Children values

· Holds the team and
partners accountable to deliver on their responsibilities – giving them the
freedom to deliver in the best way they see fit, providing the necessary
development to improve performance and applying appropriate consequences when
results are not achieved

Ambition:

· Sets ambitious and
challenging goals for themselves (and their team), takes responsibility for
their own personal development and encourages others to do the same

· Widely shares
their personal vision for Save the Children, engages and motivates others

· Future orientated,
thinks strategically

Collaboration:

· Builds and
maintains effective relationships, with their team, colleagues, members and
external partners and supporters

· Values diversity,
sees it as a source of competitive strength

· Approachable, good
listener, easy to talk to

Creativity:

· Develops and
encourages new and innovative solutions

· Willing to take
disciplined risks

Integrity:

· Honest, encourages
openness and transparency

QUALIFICATIONS
AND EXPERIENCE

• Recommended
  a minimum of 5 years management experience in a corporate or an NGO
  environment, including experience directing the developing and
  implementing programs for children in both emergency and development
  contexts, preferably with solid experience in more than one of the Save
  the Children priority sectors: education, protection, rights governance,
  HIV/AIDs, health and nutrition, and emergencies
• Recognized
  leadership role in relevant technical areas at both field and country
  level
• Masters
  degree in Social Sciences, in an area of social development
• A
  general appreciation of the issues concerning the NGO sector, both
  development and humanitarian issues, with an in-depth knowledge in
  communications, marketing and/or fundraising
• Demonstrable
  track record of leading change which has led to significant results for
  the organisation and their stakeholders
• Highly
  developed interpersonal and communication skills including influencing,
  negotiation and coaching
• Highly
  developed cultural awareness and ability to work well in an international
  environment with people from diverse backgrounds and cultures
• Experience
  of building personal networks, resulting in securing significant new
  opportunities for the organisation
• Previous
  experience of managing and developing a high performance team and the
  ability to lead, motivate and develop others
• Solid
  experience of developing and managing monitoring and learning systems
• Good
  analytical skills. Effective negotiator, with the ability to positively
  influence cross departmental and cross sector working
• Credibility
  to lobby, influence and represent Save the Children at all levels
• Resource
  management, training , capacity building, coaching, and mentoring skills
• Ability
  and willingness to dramatically change work practices and hours, and work
  with incoming teams, in emergencies
• Commitment
  to and understanding of Save the Children’s aims, values and principles
  including rights-based approaches
• Fluency
  in written and spoken English

Interested
candidates should send an application letter plus updated Curriculum Vitae in
English, including 3 names of professional referees to HR-Rwanda@savethechildren.org.Specifying
“MANAGER OF
PROGRAMME DEVELOPMENT AND QUALITY’ in the subject line. The
deadline for receiving applications is 18th
November 2015.