Location: Kigali, Rwanda
Anticipated Period of Performance: 3/26/2012 – 9/30/2012
The Senior Information Systems Advisor shall be assigned to the organization’s Rwanda management and administrative team, and will serve as the Senior Information Systems Advisor. The Senior Information
Systems Advisor will also provide technical support in implementing and applying the latest in computer technology to program activities.
Duties and Responsibilities:
• Ensure that Servers administrative duties are performed, including installing and updating server patches/updates, monitoring server performance and usage, creating and deleting users, maintaining distribution lists and shared drives resources.
• Ensure that Email systems are operational and accessible remotely and that global and local addresses and other parameters are updated and set up for optimum use; provide technical assistance to users on wireless communication devices and ensure that daily and weekly backup are performed and policies about backup and data are applied.
• Provide guidance to offsite staff to efficiently manage their data on computer.
• Troubleshoot problems and communicate with regional office in Nairobi, Kenya and ITSO/the organization.
• Perform any other necessary activities assigned by management that could improve program activities.
• Monitors system operations to ensure compliance with security requirements.
• Plans, develops and conducts IT training programs on a wide range of advanced applications.
• Provides on the job training tailored to the needs of computer users with varying experience.
• Conducts analysis of hardware and software capabilities and makes recommendations as well as provide technical support in acquiring and applying the latest technology to program activities.
• Actively participates in program planning and budgeting for all IT related activities and project equipment needs and work with ITSO to comply with the organization’s standards.
• Provides technical expertise and on the job training to LES IT manager on site to build his technical expertise.
• Provides technical support to implementing partners and the Ministry of Health for sponsored program activities.
Key Qualifications:
• Bachelor Degree in Computer Science.
• Microsoft Certified Systems Engineer (MSCE).
• More than 25 years’ experience in providing high level support to users, Servers, Email systems and backup systems.
• Good knowledge of hardware management including servers, personal computers, peripherals such as wireless network devices, printers, digital senders, etc.
• Ability to provide high level support and repair equipment at component level.
• More than ten years of supervisory experience and ability to communication with users at all level. Good knowledge of MS windows operating systems, Antivirus and backup systems.
• Good knowledge of the organizations/ITSO procedures.
• Level IV English proficiency required. Willingness and ability to effectively communicate in English (Speaking, Writing, and Reading) on a daily basis with various groups.
Application Process:
Please submit an updated resume and cover letter by following this link.
http://qed.devhire.devex.com/jobs/324802
Follow the application instructions. Applications submitted by other means will not be considered. NO PHONE CALLS PLEASE.
The QED Group, LLC is a growing international development consulting and management firm with practice areas in economic growth, democracy and governance, health, and knowledge management with experience in over 70 countries around the world.
The QED Group, LLC is an Equal Opportunity Employer. EEO/M/F/D
Closing Date: 11 February 2012
