Haile Selassie and Blantyre Service Centres
Reporting to the
respective Service Centre Managers, the successful candidates will be
responsible for ensuring that front-line ope
rations are run efficiently in line
with laid down procedures and that customers are offered delightful service
Business Growth – ensuring that sales growth targets on both new and existing
products are met
Customer service – ensuring that the frontline is adequately manned for optimal
service delivery and that queues are effectively managed
Procedural Compliance – managing risks through strict compliance with operating
procedures and guidelines
Staff Training and development – Identifying training needs for frontline
staff, and actively involved in mentoring and coaching of subordinates
Minimum of a Bachelors Degree in a business related course, Advanced Diploma in
Banking or other related qualifications, with a minimum of 5 yrs experience in
Banking
Self starter, Sales and marketing skills, analytical skills, in depth knowledge
of bank products, Interpersonal skills, credit underwriting, Accounting
Knowledge
Candidates meeting the above minimum requirements and are interested in the job
should send your applications and CVs to recruitment@nbsmw.com strictly
indicating the position you are applying for. Closing date for
receiving applications is 30th June www.nbsmw.com
