KPMG Chief Executive Officer (Payment Solutions) Job Vacancy

KPMG
Nigeria – Our client is a leading system integrator, providing top-notch ICT
Infrastructure Solutions to key clients across the banking, telecoms, power,
oil & gas sectors in Nigeria and West Africa.

In
line with its strategic growth objectives, our client recently established a
Payment Solutions business and is desirous of hiring a top-of-the-class
individual with proven track record of results-driven leadership and the
requisite skills and experience to fill the CEO position for this business. We
are recruiting to fill the position below:

Job
Title: Chief Executive Officer – Payment
Solutions
Ref #: KPMG/CPS 246
Location: Lagos, Nigeria
Industry / Sector: Payment Solutions/Financial Services

Detailed
Job Description

Reporting
to the Board, the CEO will provide quality leadership and direction to
ensure performance of the business in line with its strategic plans and to
ensure it is capable of delivering on its long-term strategic intent and
vision.

Accountabilities

Coordinating
and managing the agent network for successful implementation and
deployment of a world class competitive platform in alignment with
business’ strategy.
Identifying
and growing new businesses including Value Added Services through the
Agent Network Platform for financial Institutions & other sectors
across Nigeria, Ghana, Sierra Leone and any assigned Countries by
management.
Leading
and managing the overall Agency Banking and ensuring that the business
achieves its set goals.

Responsibilities
General Management:

Rolling
out the Shared Agent Banking Platform across the geo-political zones with
focus on penetrating the northern region.
Enhancing
the penetration and extension of permitted banking services to the
unbanked, under-banked and banked populace in Nigeria; thereby promoting
financial inclusion in the wider spectrum in line with the Financial
Inclusion Strategy of Nigeria.
Ensuring
that functional objectives are delivered through a highly motivated and
engaged team.
Developing
bench strength of future leaders through coaching, mentoring and guidance
for the team.
Providing
overall supervision for the General Managers.
Managing
performance of the General Managers.
Developing
and implementing the corporate strategy.
Overseeing
the enforcement of all agent management policies and sanctions.
Managing
relationships and compliance issues with regulatory authorities.
Presenting
periodic Agent Network Reports to the Board.

Agent
Network Development:

Establishing
appropriate framework to facilitate Agent rollout.
Evaluating
performances of Agent Supervisors and Master Agents across critical
parameters – Customer and Agent acquisition; and Agent management.
Preparing
and presenting monthly reports on regional performance to the board on an
ongoing basis.
Ensuring
all retail Agents recruited are set up within 48 hours of being engaged.
Providing
field-based market intelligence necessary for forecasting long and
short-range market potentials for the Super Agency service.

Sales
and Business Process Management:

Driving
the execution of sales strategy to achieve targets set by management.
Providing
a solution-oriented sales approach over the full delivery lifecycle.
Establishing
and managing customer relationships and proactively leveraging them to
build loyalty; and cross-sell other products of the business.
Developing
effective strategies to ensure the business’ Agent Network becomes the
choicest for Financial Service Providers (FSPs) and the end consumer.
Generating
reports on market/competitor intelligence.
Developing
new prospects and expanding the Agent Network.
Driving
business growth by consistently developing and maintaining a healthy new
business pipeline that will meet and aggressively exceed targets.
Developing
and leading initiatives to grow and sustain the business.
Deï¬�ning
and implementing strategies/plans to grow and improve usage of the
solution.
Utilizing
market research and effective competitor analysis to develop and implement
sales plan/strategies that will give the business an edge.
Constantly
monitoring all indices to ensure performance against set targets while
ensuring remedial action for all initiatives.
Accurately
forecasting annual, quarterly and monthly revenue streams and set
performance goals accordingly.
Analyzing
and presenting revenue opportunities per prospective Financial Service
Providers (FSP) within the assigned segments.

Corporate
Governance & Risk Management:

Liaising
with relevant regulatory bodies such the Central Bank of Nigeria (CBN),
NIBSS, CIBN etc.
Facilitating
the flow of information to key stakeholders such as the Board members.
Maintaining
and updating the governance framework as required – the framework will
consist of fair practices, controls and rules of governance on how the
firm relates with its stakeholders.

Risk
Management:

Identifying
and assessing potential financial risks, reputation risks etc. to the
business.
Putting
strategies in place to mitigate risks.
Ensuring
compliance with statutory requirements from relevant agencies.

Qualifications
and Experience

First
Degree or its equivalent, while a Master’s degree with relevant
professional certification will be an added advantage
Minimum
of 15 years relevant experience, with at least five (5) years in a senior
management position in a similar or comparable institution
Experience
in payments, financial services/ banking, including agency banking, sales
and distribution and/or the telecoms sector is preferable
Track
record of successful management/ administration of regional or national
distribution network(s)
Extensive
and working knowledge of retail business and sales channel development.

Skills
/ Competency Requirements:

Thorough
knowledge of channel development and management
Working
knowledge of banking product management
Hands-on
attitude and self–starting disposition
Ability
to work under pressure and achieve results
Good
business and commercial awareness
Adept
Stakeholder management skills (especially with relevant regulators)
Strong
leadership skills
Ability
to foster and sustain relationships with stakeholders, peers and
executives
Ability
to manage multiple priorities effectively.
Banking
or Payment services experience.
Key
negotiation skills.
Risk
management knowledge
Corporate
governance
Experience
in managing trade outlets.
Thorough
understanding of agency business.
Sound
understanding of the banking industry.
Information
technology savvy.
Good
understanding of online learning platform for product trainings.