Job
description
Are you a person
who enjoys challenges and making a difference in the world?
Me to We is an
innovative social enterprise that provides people with better choices for a
better world. Through socially conscious and environmentally friendly products
and life-changing experiences, Me to We measures the bottom line, not by
dollars earned, but by the number of lives we change and the positive social
and environmental impact we make. In addition, half of Me to We’s net profit is
donated to Free The Children, our best friend and charity partner who was
recently named a Top Employer for Young People and the other half is reinvested
to grow Me to We.
Me to We is seeking
an Manager
Quality and Development. As a natural leader,
this role manages
projects p
ertaining to our International Service Learning Trips, supports with
the training and evaluation of trip facilitators, and performs on-site quality
control while reporting directly to the Director of Quality and Development.
This position is based
out of the Me to We Store (223 Carlton Street) with a work week from Monday –
Friday in non-training times. Shifted work weeks will be frequent due to
weekend trainings, frequent travel and flexibility in high-demand periods are
to be expected. A minimum two-year commitment is expected. Salary is to be
negotiated. There is a three (3) month probationary period, upon reaching the
three (3) month period, all staff members are offered a health plan including
dental and Employee Assistant Program.
Please apply at http://www.metowe.com/about-us/careers/.
While resumes are
important, we want to know what makes you a great fit for our team and culture.
We will consider resumes on a rolling basis and would like the right person to
join us as soon as possible.
Responsibilities
Program
Evaluation
Proportion
of Time Spent per year 20%
- Works
with the Quality and Development team to identify areas of growth within
the youth and adult trips program, Take Action Camp and occasionally
Domestic Leadership programming experienced by participants and guests. - Evaluates
training program and resources available to facilitation team based on
feedback, observation, points of weakness and leverages experience in the
field. - Communicates
and works alongside the Director of Quality and Development to create
comprehensive plans focused on improving the diversity and quality of the
trips programs offered by Me to We. - Manages
data sets, data collection and analysis of information collected. - Visits
Me to We trip destinations and Take Action Camp to evaluate the quality of
the program(modules, cultural activities, volunteering, accommodations,
food, transportation, safety, staff), the strength of the facilitation team
(safety and overall attentiveness to the participant experience), provide
support and coaching in real-time and reporting back to the Director of
Quality and Development with any shortcomings.
Project
Management and Fulfillment
Proportion
of Time Spent per year 40%
- Managing
multiple priorities within a high-intensity, fast-paced and high-stakes
environment - Creating
and executing a year-long plan for implementing programmatic and training
improvements based on the results from program evaluation. - Working
closely with the Engagement, Coordination, Leadership and in-country teams
as well as the Corporate and Family team to foster growth and improvement
in program and process - Updating,
improving and adapting existing program content and developing novel
programmatic pieces to diversify Me to We’s offerings with a focus on
retention of existing clients and increasing the breadth and depth of
programming to gain new clients.
Facilitator
Training, Selection and Allocation
Proportion
of Time Spent per year 35%
- Continually
evaluating and upgrading our training program to meet the needs of the
on-the-ground delivery, including but not limited to: creation of
resources, implementing feedback, online resources, developing a coaching
program for staff, regional office training models, ongoing PD, - Coordinating
and training trainers to share their expertise at trainings, support with
evaluation and selection of facilitators - Providing
feedback and opportunities for growth to trip facilitation candidates and
their direct reports both in writing and orally. - Supporting
in the trip allocation process.
Inter-departmental
Collaboration and Education
Proportion
of Time Spent per year 5%
- Working
closely with all departments within the organization to ensure that trips’
key messaging is in alignment with on-the-ground deliverables. - Answering
questions about our programming to internal and external stakeholders. - Educating
staff on opportunities to facilitate, reasons why directors should put
staff forward and maintaining a healthy perception of trips facilitation
within the organization. - Leading
management of all internal social media (Chatter) groups pertaining to
Trips Facilitation and resources available.
General
Responsibilities
- Maintain
and improve the quality of Me to We Experiences as the organization scales
and grows. - Motivate,
educate and lead a team of highly motivated and high performing
individuals - Share
vision, goals and drive activities to reach department and organizational
goals - Finding
personal satisfaction in activities and responsibilities available in the
job; enjoying the essence of training, quality and development, embracing
and cultivating the Me to We culture
- NOTE:
Due to the fluidity of this role, this position is responsible for other
tasks as assigned.
What is
required to be successful in this role:
- Solid
interpersonal skills, ability to give and receive feedback and ability to
course correct - Innovation,
ingenuity and a strong desire to create curriculum that is easy to
implement but provides depth for participants and guests - The
ability to identify opportunities to improve our programs - Flexibility
in work schedule and ability to travel - Over
communication with team - Proven
time and project management skills - Ability
to learn and understand of how all departments within Free the Children
and Me to We are interconnected, their objectives and ways of
communicating and - Belief
in the value of Me to We and the products and services it provides
Skills and
Qualifications
- Minimum
of 2 years of any combination of facilitation, teaching, curriculum
writing, experiential education or program evaluation. - Bachelor’s
degree or commensurate experience - Minimum
2 years of management experience is preferred - Friendly,
outgoing self-starter with the ability to work with various personality
types - Ability
to work and succeed with minimal direction - Powerful
work ethic, both as a team member, but also as a self-starter - Ability
to communicate in a clear, concise, and persuasive manner at all levels;
internal and external to the organization - Positive,
flexible individual with a “get-it-done” attitude - Proficient
in Microsoft Word, Excel, PowerPoint, database management and online
research - Highly
organized, strategic and resourceful
What makes
Me to We unique…
Me to We is filled
with passionate, driven, hardworking, entrepreneurial, shameless idealists,
this means we work late, set high goals and exceed them, and then push hard the
following year to beat and exceed last year’s goals of empowering youth to
change the world.
If you are looking
for a predictable 9-5 work environment, this won’t be the right fit.
If you are inspired
and excited by collaboration, making friendships with the most incredible
people, unique additional responsibilities like working on our We Days and your
personal values align with our core values, we would love to hear from you.
Me to We sincerely
thanks all those who apply, however only those considered for an interview will
be contacted.
How
to apply
http://www.freethechildren.com/about-us/careers/