To provide administrative support to FINCA Tanzania
HR programs, liaising with internal/external stakeholders and assisting with
the logistics of course delivery/ordering HR stationeries, undertaking HR functions
and processing (including data entry) and providing advice and client support
Organizes and maintains file system, and files correspondence and other
records.
HR programs, liaising with internal/external stakeholders and assisting with
the logistics of course delivery/ordering HR stationeries, undertaking HR functions
and processing (including data entry) and providing advice and client support
Organizes and maintains file system, and files correspondence and other
records.
Job Title: Human Resources
Administration Officer
Administration Officer
Department: Human
Resources
Resources
Reports To: Employee
Relations Manager
Relations Manager
KEY RESULT AREAS / ESSENTIAL FUNCTIONS
- Composes and types routine correspondence and
letters - Organizes and maintains file system, and files
correspondence and other records - Makes copies of correspondence or other
printed materials - Prepares outgoing mail and correspondence,
including e-mails/Orders and maintains supplies, and arranges for
equipment maintenance. - Able to read and interpret documents and draft
letters in English - Deals with Heath insurance application
- Help in internal and external Staff loan
process - Help on boarding of staff i.e. Filling of all
HR forms during entry for new staff, identification provision - Assist in drafting of disciplinary
notifications/prepare the DH panel and informing the panel - Assist on staff counseling , proactive
conflict resolution, acts as mediator or arbitrator - Communicate all HR admin concepts clearly to
customers/colleagues - Handling NSSF documentation for FINCA Tanzania
staff
EDUCATION AND/OR
EXPERIENCE
EXPERIENCE
- Diploma/degree in business/IT/Social
Science/Records from a recognized College/University - One years experience in a similar role
- Experience in a HR environment with a strong
customer service focus - Exceptional communication and administration
skills - A high level of attention to detail
- Intermediate to Advanced skills in MS Word,
Excel and Outlook - Ability to prioritize tasks and meet deadlines
and high level communication and client skills - Experience in overall office administration
(minute taking, organizing training courses) - Strong communication skills (written and
verbal) - Demonstrate sound understanding of all
employee relations aspects
COMPETENCIES
- Problem Solving – Identifies and resolves
problems in a timely manner. - Customer Service – Manages difficult or
emotional customer situations; Responds promptly to customer needs; Meets
commitments - Oral Communication – Speaks clearly and
persuasively in positive or negative situations; listens and gets
clarification; responds well to questions. - Written Communication – Writes clearly and
informatively; Edits work for spelling and grammar; Varies writing style
to meet needs; Presents numerical data effectively; Able to read and
interpret written information. - Teamwork – Balances team and individual
responsibilities; Gives and welcomes feedback. - Ethics – Works with integrity and ethically.
- Planning/Organizing – Prioritizes and plans
work activities; Uses time efficiently. - Professionalism – Approaches others in a
tactful manner; Reacts well under pressure. - Quality – Demonstrates accuracy and
thoroughness. - Attendance/Punctuality – Is consistently at
work and on time.
FINCA Tanzania offers equal employment
opportunities to qualified men and women.
opportunities to qualified men and women.
If you are not contacted by FINCA Tanzania within
thirty (30) days after the closing date, you should consider your application
as unsuccessful. Short listed candidates may be subjected to any of the
following: security clearance; competency assessment; physical capability
assessment, reference checking.
thirty (30) days after the closing date, you should consider your application
as unsuccessful. Short listed candidates may be subjected to any of the
following: security clearance; competency assessment; physical capability
assessment, reference checking.
Please forward applications before February 16,
2013.
2013.