Career Directions Ltd is looking for the staff to
fill the following positions:
fill the following positions:
1. Sales
Job Duties:
- Services existing accounts, obtains orders,
and establishes new accounts by planning and organizing daily work
schedule to call on existing or potential sales outlets and other trade
factors. - Adjusts content of sales presentations by
studying the type of sales outlet or trade factor. - Focuses sales efforts by studying existing and
potential volume of dealers. - Submits orders by referring to price lists and
product literature. - Keeps management informed by submitting
activity and results reports, such as daily call reports, weekly work
plans, and monthly and annual territory analyses. - Monitors competition by gathering current
marketplace information on pricing, products, new products, delivery
schedules, merchandising techniques, etc. - Recommends changes in products, service, and
policy by evaluating results and competitive developments. - Resolves customer complaints by investigating
problems; developing solutions; preparing reports; making recommendations
to management. - Maintains professional and technical knowledge
by attending educational workshops; reviewing professional publications;
establishing personal networks; participating in professional societies. - Provides historical records by maintaining
records on area and customer sales. - Contributes to team effort by accomplishing
related results as needed.
Skills/Qualifications:
Diploma in business, Fluent in English and
Kinyarwanda, working knowledge of French, Customer Service, Meeting Sales
Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation,
Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation
for Sales.
Kinyarwanda, working knowledge of French, Customer Service, Meeting Sales
Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation,
Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation
for Sales.
2. Customer
Service Representative
Service Representative
Job Duties:
- Attracts potential customers by answering
product and service questions; suggesting information about other products
and services. - Opens customer accounts by recording account
information. - Maintains customer records by updating account
information. - Resolves product or service problems by
clarifying the customer’s complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution. - Maintains financial accounts by processing
customer adjustments. - Recommends potential products or services to
management by collecting customer information and analyzing customer
needs. - Prepares product or service reports by
collecting and analyzing customer information. - Contributes to team effort by accomplishing
related results as needed.
Skills/Qualifications:
Diploma in business, Degree an added advantage,
Fluent in English, Kinyarwanda and French, Customer Service, Product Knowledge,
Quality Focus, Problem Solving, Market Knowledge, Documentation Skills,
Listening, Phone Skills, Resolving Conflict, Analyzing Information,
Multi-tasking.
Fluent in English, Kinyarwanda and French, Customer Service, Product Knowledge,
Quality Focus, Problem Solving, Market Knowledge, Documentation Skills,
Listening, Phone Skills, Resolving Conflict, Analyzing Information,
Multi-tasking.
3. Sales
Manager
Manager
Sales Manager Job Duties:
- Determines annual unit and gross-profit plans
by implementing marketing strategies; analyzing trends and results. - Establishes sales objectives by forecasting
and developing annual sales quotas; projecting expected sales volume and
profit for existing and new products. - Implements company sales programs by
developing field sales action plans. - Maintains sales volume, product mix, and
selling price by keeping current with supply and demand, changing trends,
economic indicators, and competitors. - Establishes and adjusts selling prices by
monitoring costs, competition, and supply and demand. - Completes company sales operational
requirements by scheduling and assigning employees; following up on work
results. - Maintains company sales staff by recruiting,
selecting, orienting, and training employees. - Maintains company sales staff job results by
counseling and disciplining employees; planning, monitoring, and
appraising job results. - Maintains professional and technical knowledge
by attending educational workshops; reviewing professional publications;
establishing personal networks; participating in professional societies. - Contributes to team effort by accomplishing
related results as needed.
Skills/Qualifications:
Degree in business or related field with minimum 2
years experience,Fluent in English and Kinyarwanda, working knowledge of
French, Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation
for Sales, Sales Planning, Building Relationships, Coaching, Managing
Processes, Market Knowledge, Developing Budgets, Staffing
years experience,Fluent in English and Kinyarwanda, working knowledge of
French, Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation
for Sales, Sales Planning, Building Relationships, Coaching, Managing
Processes, Market Knowledge, Developing Budgets, Staffing
How To Apply
The candidates that fill the requirements, should
send their CVs on this email: rwandajobs@careerdirections.co.ke
send their CVs on this email: rwandajobs@careerdirections.co.ke
And the applicant should put the Job title in the
email subject.
email subject.
Deadline: Friday,
20th January 2014.
20th January 2014.
