IT Officer – Baylor
College of Medicine – Children’s Foundation Malawi
Perform routine maintenance of the entire IT infrastructure, hardware and
software to include: servers desktop and laptop computers, network switches,
firewalls, internet connectivity, PaBX, cabling/network points, design and
implement backup systems for clinical operations that require IT subsystems in
order to function (example: backup procedures/server for the electronic Me
dical
records system), Troubleshoot and repair network and computer issues as well as
enforcing best practices and policies for use of the organisation’s networks,
perform routine backups, audit of systems, antivirus and software updates and
ensure adequate internet connectivity through both the implementation of
suitable network policy and relationship with the ISP, Provide helpdesk
services to end users, Perform and provide technical and software support
advice as required, Configure and maintain the telephone management system/PaBX
(Nortel Networks), Maintain accurate records
of the condition of the equipment, Create a schedule of regular
evaluation of the IT infrastructure, Participate in the development of policies
and procedures that affect the use of IT equipment, Monitor, evaluate and track
vendor performance, Respond to staff services requested in a timely manner,
Ensure preventive maintenance is carried out in a timely manner, Initiative
interventions to solve problems with the IT infrastructure, Prepare annual
plans and report performance to Baylor leadership, Continuously communicate
with management and staff the status of IT related systems, Perform other
related duties as assigned.
Bachelors Degree or any equivalent qualification in an area related to
Information Technology (i.e. Computer Science, Software Engineering, database
Administration, Networking, etc), Minimum of 5 yrs experience in Server
Administration, Experience with MySQL and any programming language would be a
strong advantage, Microsoft Certified Systems Engineer or A+ certification
would be an added advantage, Experience in working with health-related
institutions would be an advantage.
Demonstrated
knowledge of server administration in a Windows client-server environment,
Experience design IT infrastructure, from designing specifications to setup to
operations to maintenance, Must be a self starter and team player, Able to work
with minimum supervision, prioritise own workload, anticipate the technical
needs of the staff, and meet deadlines, Should be cost conscious in determining
needs and making purchase recommendations, High level of integrity,
accountability, trustworthiness and ethically sound behaviour.
Eligible candidates should send their application letters enclosing an updated
CV with 3 traceable refs to The Executive Director, Baylor College of Medicine
Children’s Foundation – Malawi, Private Bag B397, Lilongwe, email recruitment@baylor-malawi.org
Closing date for receiving applications is 27th June Only shortlisted
applicants will be acknowledged.
