TITLE:
Customer
Advisors
Customer
Advisors
TYPE
OF APPOINTMENT: Open
contract
OF APPOINTMENT: Open
contract
DUTY
STATION: Head
Office located in Kigali/ Nyabugogo
STATION: Head
Office located in Kigali/ Nyabugogo
DEADLINE:
06/09/2017 at 5PM
06/09/2017 at 5PM
NUMBER:
5
5
Background
Axon
Tunga Microfinance Ltd. is a private company providing financial services
through innovative approaches and focusing on digital tools. We strives to
contribute to the social welfare and economic development of the Rwandan
society. Axon Tunga Microfinance Ltd., intends to launch its operations very
soon in Rwanda. We plan to offer different services using various tools and
strategy including flexible and innovative products that are highly competitive
and reliable. Axon Tunga Microfinance envisages creating business opportunities
to individuals, groups, public services, non-government organizations and
private companies to promote financial literacy and respond to the demand of
the Rwandan population.
Tunga Microfinance Ltd. is a private company providing financial services
through innovative approaches and focusing on digital tools. We strives to
contribute to the social welfare and economic development of the Rwandan
society. Axon Tunga Microfinance Ltd., intends to launch its operations very
soon in Rwanda. We plan to offer different services using various tools and
strategy including flexible and innovative products that are highly competitive
and reliable. Axon Tunga Microfinance envisages creating business opportunities
to individuals, groups, public services, non-government organizations and
private companies to promote financial literacy and respond to the demand of
the Rwandan population.
AXON
Tunga would like to hire young competent customer advisors to
serve in its head quarter branch located in Nyabugogo.
Tunga would like to hire young competent customer advisors to
serve in its head quarter branch located in Nyabugogo.
Tenacity
of the position
of the position
Ensure
quality service combined with accuracy of retail banking transactions
(deposits, withdraws, remittances, accounts opening, transfers, etc.)
quality service combined with accuracy of retail banking transactions
(deposits, withdraws, remittances, accounts opening, transfers, etc.)
Skills
and abilities:
and abilities:
- Strong
ability to learn quickly, - Detail-oriented,
combined with an advanced developed sense of consistency and accuracy - Strong
skills in Microsoft office and other web based core banking systems, - Good
analytical and problem solving skills; - Very
good communication skills
Other
useful skills and traits include:
useful skills and traits include:
- Being
able to work in a team - Patience
and ability to remain calm under pressure; - Friendly
and tactful personality; - Good
timekeeping; - Open
minded attitude; - Being
able to handle complaints and difficult situations.
Key
tasks:
tasks:
1.
Retail operations
Retail operations
- Cash
deposits and withdrawals upon confirming that all necessary documents are
in proper form and are within authorized limits; make decisions and/or
refer when questionable items are presented for transaction. - Receive
cash and cheque deposits in both local and foreign currency; make
decisions and/or refer when questionable items are presented. - Balance
tills daily and verify cash being returned to the vault and ensuring that
any shortages/overages are immediately reported, - Process
transfers upon clients requests, - Etc.
2.
Account Opening
Account Opening
- Promote
retail banking products and services by assisting clients to bank with the
institution, - Explain
to clients in detail all the products and services available to them and
to assist in making choice,
- Assist
clients in opening new accounts, - Explain
to clients and sign them to make fixed deposits contracts (creation,
liquidations, early maturity and roll-overs).
How
to apply:
to apply:
If
you feel you fulfill all the required qualifications; send your resume to the
following address: axonrwa@gmail.com not
later than 06th September 2017 at 5pm
you feel you fulfill all the required qualifications; send your resume to the
following address: axonrwa@gmail.com not
later than 06th September 2017 at 5pm
Only
shortlisted candidates will be contacted.
shortlisted candidates will be contacted.
