Job
Opportunities
Background:
RwandAir
is the Rwanda National Carrier. As it continues to reposition, consolidate and
expand, a number of opportunities continue to be available for immediate
recruitment. We are looking for exceptional people to work for an exceptionally
demanding organization.
Desired
candidate will be results-driven, be service-focused, a team player, an
effective communicator with well-honed negotiation skills, a strategic thinker
with adequate attention to detail, of unquestionable honesty and integrity, be
technologically aware and have an exceptional interpersonal skills. It is on
this basis that Rwandair wishes to recruit Call Center Agents that will assist
the organization to achieve its objectives.
JOB TITLE: Country Manager
DEPARTMENT: Commercial
SECTION: Sales
UNIT:
Stations
LOCATION: Lagos
Duties and Responsibilities
•
Participate in the design to formulate and agree the commercial and
quality objectives and development (short, medium and long term) of the range
of RwandAir Products and Services within the designated region;
• Identify new sales opportunities and take steps to
implement them for new revenue streams;
• Develop and service trade partners to maximize loyalty and
revenue generation;
• Undertake overall responsibility and accountability for the
management, control and administration of RwandAir assets, fiscal and marketing
policies in the country and within the region;
• Build and maintain country-wide relationships with
Government Departments, Regulatory Authorities, Commercial Organisations, Third
Party Suppliers and Contractors and ensure conformity with local and
international legal requirements, conventions, policies, procedures and
regulations;
• To monitor and recommend pricing levels in the country to
maximize yield and revenue;
• Maintain the overall administrative and budgetary control
of the country station;
• Provide adequate and timely feedback to head office on
achievements/deficiencies/market trends/ challenges with recommendation and
insights on issues;
• Perform other duties that may be assigned by superiors.
MAIN WORKING RELATIONSHIPS
•
Directly responsible to: Senior Manager, Passenger Sales
• Supervision of: Station Officer, Station Manager, Security
Officer, Sales Staff.
• Functional relationships with: Other Managers
• External : Government, Industry Stakeholders, Ground
Handling Companies, Other Airlines
JOB REQUIREMENTS
Education
and Experience
•
At least University Education in related fields
• 3 years experience in commercial airline
• Experienced planning and managing human and materiel
resources.
• Customer service experience hospitality/airline industry
Knowledge, Requirements, Skills and Abilities
• Knowledge of airport services and cargo operations.
• Commercial acumen with an overall knowledge of airline
operations.
• An excellent command of the English and/or language
(written and verbal) is essential.
• Outstanding communication skills
• Process oriented
• Knowledge of IATA recommendations to airlines / travel
agencies for selling in the market
• Understanding Nigerian working environment is an added
advantage.
• Speaking Kinyarwanda is an added advantage.
II: JOB TITLE: Station Officer (1)
DEPARTMENT: Operations
SECTION: Airports
Operations
UNIT:
Stations
LOCATION: Lagos
JOB PURPOSE
Oversee
day to day smooth and safe operations of flights
KEY
RESPONSIBILITIES
• Place catering orders based on booked loads to meet
passenger needs/expectations cost effectively
• Plan tasks and assign them to ensure efficient and smooth
operations
• Monitor operations/activities handled by staff/handling
agents to enhance efficient service delivery and maintain schedule integrity
• Liaise with other service providers to ensure safe
operations and on time departure
• Prepare pre/post flight departure reports for records
maintenance and performance analysis
• Brief/Debrief flight crew to establish smooth flight
operations
• Handle the ships papers / dip mail CAT 1 bags
MAIN WORKING RELATIONSHIPS
• Directly responsible to: Country Manager
• Supervision of: Customer Services Agents, Aircraft Loaders
• Functional relationships with: Other Managers
• External : Government, Industry Stakeholders, Ground
Handling Companies, Other Airlines
JOB REQUIREMENTS
Education
and Experience
•
At least 2 years of University Education in related fields
• 3 years experience in Airport Handling Operation / the
Travel Industry.
• Experienced planning and managing human and materiel
resources.
• Customer service experience hospitality/airline industry
Knowledge, Requirements, Skills and Abilities
• Knowledge of airport services and cargo operations.
• Commercial acumen with an overall knowledge of airline
operations.
• An excellent command of the English and/or language
(written and verbal) is essential.
• Process oriented
• Knowledge of IATA recommendations to airlines / travel
agencies for selling in the market
• Understanding Nigerian working environment is an added
advantage.
• Speaking Kinyarwanda is an added advantage.
III: JOB TITLE: Security Officer (1)
DEPARTMENT: Security
SECTION: Out station
Operations
UNIT:
Stations
LOCATION: Lagos
JOB PURPOSE
Oversee
day to day smooth and safe operations of flights
DUTIES
AND RESPONSIBILITIES
• Responsible for compliance at local level of the company
aviation security measures as well as the local aviation security measurements.
• Serve as contact point with the relevant authorities,
• Report security related incidents and take consequent
action in cooperation with RwandAir flight dispatch and/or crew,
• Evaluate and report any security risk associated with
RwandAir operations,
• Verify that security related procedures are respected,
• Represent the interests of RwandAir at security related
meetings with local authorities, AOC and other business associates.
MAIN WORKING RELATIONSHIPS
•
Directly responsible to: Country Manager
• Supervision of: Security Agents (if any)
• Functional relationships with: Other Managers
• External : Government, Industry Stakeholders, Ground
Handling Companies, Other Airlines
JOB REQUIREMENTS
Education
and Experience
• At least 2 years of University Education in related fields;
• 3 years experience in Security and Airport Handling
Operations / the Travel Industry.
• Experienced planning and managing human and materiel
resources.
• Customer service experience hospitality/airline industry
Knowledge, Requirements, Skills and Abilities
• Knowledge of airport services and cargo operations.
• Commercial acumen with an overall knowledge of airline
operations.
• An excellent command of the English and/or language
(written and verbal) is essential.
• Process oriented
• Knowledge of IATA recommendations to airlines / travel
agencies for selling in the market
• Understanding Nigerian working environment is an added
advantage.
• Speaking Kinyarwanda is an added advantage.
Haw to apply:
•
An application letter addressed to Senior Manager Human Resources
• Recent and detailed curriculum vitae
• A notarized copy of degree/ certificates
• Copy of certificates
• A photocopy of the national identity card/ pass port
The deadline for submitting application documents is 12th January 2012 at 4pm
local time at the front desk of our head office located at Kigali International
Airport, top floor building.
The Senior Manager Human Resources;
RwandAir
Kigali International Airport
P.O. Box 7275 Kigali -Rwanda
Only Shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer
