Job description
Are
you a self-motivated and driven person who is organized and enthusiastic about
making a difference in the world?
you a self-motivated and driven person who is organized and enthusiastic about
making a difference in the world?
Founded
in 1995 by human rights activist Craig Kielburger, Free The Children is an
international charity and educational partner that believes in a world where
all young people are free t
in 1995 by human rights activist Craig Kielburger, Free The Children is an
international charity and educational partner that believes in a world where
all young people are free t
o achieve their fullest potential. We work
internationally to free children from poverty and exploitation through a holistic
and sustainable development model called Adopt a Village. Domestically, we
offer innovative programs that educate, engage and empower youth to become
agents of change.
We
are currently seeking a Senior Coordinator, Donor Engagement to
join our team. The ideal candidate will have an interest and 1-3 years
experience in fundraising and donor stewardship, be extremely detailed-oriented
and have an affinity for customer service, information management and project
coordination.
are currently seeking a Senior Coordinator, Donor Engagement to
join our team. The ideal candidate will have an interest and 1-3 years
experience in fundraising and donor stewardship, be extremely detailed-oriented
and have an affinity for customer service, information management and project
coordination.
Our
work environment appeals to self-directed, flexible team players who have great
interpersonal skills, learn quickly, and relish the opportunity to support
donors and ensure they receive exceptional customer service. The Senior
Coordinator, Donor Engagement will be responsible for overseeing our general
donor portfolio, as well as lead projects related to monthly giving, WE
Families, holiday campaign and special events supported by the team.
work environment appeals to self-directed, flexible team players who have great
interpersonal skills, learn quickly, and relish the opportunity to support
donors and ensure they receive exceptional customer service. The Senior
Coordinator, Donor Engagement will be responsible for overseeing our general
donor portfolio, as well as lead projects related to monthly giving, WE
Families, holiday campaign and special events supported by the team.
The
position is based out of Free The Children’s International office in Toronto
(233 Carlton Street). There is a three (3) month probationary period, upon
reaching the three (3) month period, all staff members are offered a health
plan including dental and Employee Assistance Program.
position is based out of Free The Children’s International office in Toronto
(233 Carlton Street). There is a three (3) month probationary period, upon
reaching the three (3) month period, all staff members are offered a health
plan including dental and Employee Assistance Program.
While
resumes are important, we want to know what makes you a great fit for our team
and culture. We will consider resumes on a rolling basis and would like the
right person to join us as soon as possible.
resumes are important, we want to know what makes you a great fit for our team
and culture. We will consider resumes on a rolling basis and would like the
right person to join us as soon as possible.
Responsibilities:
Donor
Engagement
Engagement
- Respond
to general donor inquiries, maintaining a high standard of donor satisfaction
through prompt and effective problem-solving - Work
to retain and upsell donors, providing opportunities at higher giving
levels where appropriate - Act
as a hub of information, coordination and support to the team’s donor
relationship managers - Coordinate
the monthly donor program, including overall program administration as
well as program planning, outreach and honouring - Engage
general donors in targeted opportunities and campaigns throughout the
year, providing support as needed - Attend
and represent the organization at fundraising and networking events
Honouring
& Stewardship
& Stewardship
- Create
scalable stewardship plan and strategy for general and monthly donors - Coordinate
donor engagement events to further engage donors and/or prospects - Coordinate
donor thank you’s and other honouring activities as needed
Administration
& Project Management
& Project Management
- Work
closely with the donor services team to ensure smooth processes and
accountability - Carry
out a variety of administrative responsibilities related to donor
management, including diligent maintenance of donor records - Prepare
financial tracking and tracking reports - Create
donor reports and communications pieces - Supports
holiday campaign projects and calling campaign
Reporting
and Relationships
and Relationships
- Reports
directly to the Director of Donor Engagement - Reports
to the Executive Director and Co-founders on an as-needed basis - This
role is expected to be collaborative with numerous departments within the
organization, developing opportunities on behalf of the team.
Requirements:
- Post-secondary
education - 1-3
years professional work experience in a fundraising role, or related field
- Excellent
administrative, communication and inter-personal skills - Proficiency
with project management and process development - Strong
professional writing skills (i.e. correspondence and reports) - Proven
ability to take initiative and remain solution driven - Proven
ability to multi-task in a fast-paced environment - Positive
and energetic - Demonstrated
ability to work both independently and within a larger team - Experience
working with basic word processing and financial software (e.g., Microsoft
Word, Microsoft Excel, SalesForce) - Valid
driver’s license an asset
Desired
Start Date:
Late January 2016
Start Date:
Late January 2016
What
makes Free The Children unique…
makes Free The Children unique…
A
Top Employer for Young People, Free The Children is filled with passionate,
driven, hardworking, entrepreneurial, shameless idealists, this means we work
late, set high goals and exceed them, and then push hard the following year to
beat and exceed last year’s goals of empowering youth to change the world.
Top Employer for Young People, Free The Children is filled with passionate,
driven, hardworking, entrepreneurial, shameless idealists, this means we work
late, set high goals and exceed them, and then push hard the following year to
beat and exceed last year’s goals of empowering youth to change the world.
If
you are inspired by collaboration, making friendships with incredible people,
unique additional responsibilities like working on our We Days, and if your
personal values align with our core values, we would love to hear from you.
you are inspired by collaboration, making friendships with incredible people,
unique additional responsibilities like working on our We Days, and if your
personal values align with our core values, we would love to hear from you.
Free
the Children is an equal opportunity employer committed to diversity and
welcomes all interested parties to apply. We sincerely thanks all those who
apply, however only those considered for an interview will be contacted.
the Children is an equal opportunity employer committed to diversity and
welcomes all interested parties to apply. We sincerely thanks all those who
apply, however only those considered for an interview will be contacted.
How to apply
