Job
Title: Channels Manager – Banking
Employer: Workforce Management & Consultancy Ltd
Duty Station: Dar Es Salaam
Application Deadline:13th Sept 2013
Job Purpose:
1. To coordinate and drive sales strategies and plans of various products and
services across the branch network in order to achieve business targets.
Responsibilities:
• Manage and drive business delivery across all delivery channels (ATMs,
• Internet Banking, BANK’S Connect, etc..) to achieve business targets
• Coordinate and drive new sales and product penetration across branch
• network (Sales Stimulation)
• Facilitate product development and drive utilization of the same in order to
• achieve business targets
• Carry out competitors’ survey to guide development of pricing strategies,
• product development and customer service programs.
• Coordinate monitoring and review of facilities and compliance with loan
• covenants in retail banking
• Revenue management to controlled leakage.
Duties:
• Drive/participate in departmental/interdepartmental meetings
• Perform other managerial and non-managerial roles as may be directed by
seniors from time to time
Competencies:
• Relationship Management Skills
• Customer Service Skills
• Sales & Negotiation
• Risk Management
• Product Development skills
• Credit and Lending skills
• Financial Analysis
• Banking Operations
• Business Risk Analysis
• People Management Skills
• Knowledge and application of the organizations products, services and policy
• Knowledge of relevant industry
• Knowledge of legal requirements
• Knowledge of policy and procedures
• Computer Literacy
Qualifications and Experience:
• University Degree in business related studies
• At least 3 years management experience in relevant role
