Vivid-Tech Solutions and Services Graduate Technical Customer Support Officer Job Vacancy

Vivid-Tech
Solutions and Services, is a foremost Messaging Service provider on mobile and
web platforms. Our platform is hinged on Messaging as a Service (MaaS) model
which enables interested customers subscribe to our services for special alerts
and notifications. If you are passionate, energetic and have what it takes to
market messaging services to general audience, this may be the opportunity you
have been waiting for!

We
are recruiting to fill the position below:
Job
Title:
Technical Customer Support Officer
Location: Lagos
Job
Description
  • Communicating
    courteously with customer through phone, face to face and email
  • Respond
    promptly to customer’s complaints and issues
  • Obtain
    and evaluate all relevant information to handle company’s product and
    services
  • Troubleshooting
    and maintenance of facilities to ensure excellent service delivery
  • Provide
    recommendation and improvements to customer service based on feedback
    received from customers.
Requirements
  • Excellent
    Numerical and Analytic Skill
  • Must
    be ready to work on weekends (Saturday/Sunday including Public Holidays)
  • Working
    knowledge of the computer is required.
  • Minimum
    of a B.Sc in relevant field
  • 0-2
    years working Experience
  • Must
    have Excellent communication skills
  • Must
    be ready to operate on shift (Morning/Afternoon)
  • Ability
    to work under pressure
How
To Apply

Interested and qualified candidates should send their CV’s and Applications to:
doladeji@vivid-tech.com
Application
Deadline 
31st October, 2018.
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