Asset Management & Trustees Limited is an end to end
asset managers and trust services providers with presence in three locations
which cut across Lagos, Portharcourt and Abuja. We are well rated by Global
Credit Rating Company (GCR), an internationally renowned rating agency for
outlook stability in the Nigerian Financial service sector for three years
consecutively 2013, 2014 & 2015.
Sterling Asset is a customer centric financial service firm and our goal is to
exceed clients’ expectation whilst adding value to our employees who helps in
achieving this objective.
We are recruiting to fill the following position in our Lagos Office
description:
The fleet/operations officer will attend to all leasing matters via fleet
supervision, driver management, fleet operations, and rescue operations. Also
he will resolve employee complaints and disciplinary issues and monitors
facility workload and processes to ensure effective quality services
particularly driver.
Complete daily routing schedules using Microsoft excel spreadsheet/recommended
software to accomplish the highest transportation service at the lowest cost
such as:
Develop ad-hoc queries and reports to facilitate problem resolution
Maintain daily/monthly reporting.
Summarize and analyze key operational metrics on a daily/weekly basis.
Responsibilities
- Fleet
Supervision & Driver Management. - Vehicle
Inspection and Management - Inspection
and Supervision of drivers and their various Activities - Oversee
conduct of trainings for drivers - Maintain
a register of all Company drivers and their assignments - Coordinate
Vehicle Preventative Maintenance Program and maintain updated vehicle
status inventory. - Provides
management oversight at multi-facility locations dealing with maintenance
and repair with responsibility for ensuring technical effectiveness and
efficiency through programs that deliver quality maintenance and repair
services - Identify
vehicle technological trends and forecasts needs, conduct needs analysis,
and conduct gap analysis to ensure Fleet Services has the most up to date
equipment and personnel skills - Plan
and develop long-and-short range goals to ensure that there is a cogent
approach to overcoming shortages and/or better utilizing excess resources - Assist
in the development of vehicle and equipment maintenance policies and
procedures for internal, external, services. - Maintenance
Report, Warranty and Outside Recall Report, etc
Operations
- Develop
and evaluate maintenance process and understands customer needs to ensure
quality services and performs quality assurance with suppliers to meet
service demands - Investigate
customer complaints and resolve issues in a timely manner with the purpose
of maintaining customer satisfaction. Develop and analyze customer surveys
and identifies and implements corrective measures to ensure quality
services - Work
with customer service departments to ensure that equipment meets their needs,
as well as, maintaining continuity of components - Oversee
activities with regards to the acquisition, repair and preventive
maintenance and replacement of fleet to meet client logistics needs - Manage
Lease and Rental Operations network - Oversee
Auction program to insure maximum vehicle utilization and sale of assets. - Manage
and direct the Make ready program including licensing, decaling, and
inspections. - Oversee
Fuel infrastructure, Operations statutory requirements, and Market trends. - Manage
and Direct Fleet Acquisitions program by planning forecasting and making
recommendations to future vehicle needs. - Assist
in the development of division budget and Vehicle Acquisition Budget. - Monitor
and review accident, repair and recovery process.
Operations
- Rescue
operations in an attempt to provide swift response to drivers issues in
cases of emergency - Develop
new business opportunities and ensuring existing businesses are optimally
serviced. - Coordinate
repairs, maintenance and track performance of fleet operations. - Interface
with government officials on vehicular matters. - Ensure
rendition of quality service and identification of customer’s needs. - Prepare
daily, weekly and monthly report on customers’ performance (activities)
for management review and decision-making activities. - Responsible
for the maintenance and repair of all company vehicles. - Maintain
a record/database of all fleet details, including vehicle
particulars/documents and maintenance records - Implement
and maintain a preventive maintenance plan to guard unavoidable spending
on vehicle repairs and maintenance
and Experience
- Minimum
of B.SC in any Management / Social Science Discipline - Minimum
of 8 years post NYSC experience in a similar role especially in a
well-structured leasing firm (Specialty in Operating Lease). - Minimum
of 4years as Leasing Operations & Fleet Administrator - Professional
Certifications and Second Degree will be an added advantage - Trainings
with ELAN and other well-known training firms on Leasing Operations &
Fleet Management is an added advantage.
& Competencies
- Excellent
industry knowledge in Operating Lease - Excellent
marketing & presentation skills - Aptness
- Ability
to work under pressure - Physical
& Mental Alertness - Ability
to identify other business opportunities & further convert prospects
to client - Brave
and energetic - Computer
literacy with Microsoft Office especially Excel - Quality
and productivity focused
and qualified? Go to Sterling Asset Management &Trustees Limited career website on sterlingassetmgttrusteeltd.has-jobs.com
to apply