Sterling Asset Management & Trustees Limited Fleet & Operations Officer Job Vacancy in Nigeria

Sterling
Asset Management & Trustees Limited
is an end to end
asset managers and trust services providers with presence in three locations
which cut across Lagos, Portharcourt and Abuja. We are well rated by Global
Credit Rating Company (GCR), an internationally renowned rating agency for
outlook stability in the Nigerian Financial service sector for three years
consecutively 2013, 2014 & 2015.

Sterling Asset is a customer centric financial service firm and our goal is to
exceed clients’ expectation whilst adding value to our employees who helps in
achieving this objective.

We are recruiting to fill the following position in our Lagos Office

Fleet & Operations Officer
Job
description:

The fleet/operations officer will attend to all leasing matters via fleet
supervision, driver management, fleet operations, and rescue operations. Also
he will resolve employee complaints and disciplinary issues and monitors
facility workload and processes to ensure effective quality services
particularly driver.

Complete daily routing schedules using Microsoft excel spreadsheet/recommended
software to accomplish the highest transportation service at the lowest cost
such as:

Develop ad-hoc queries and reports to facilitate problem resolution
Maintain daily/monthly reporting.
Summarize and analyze key operational metrics on a daily/weekly basis.

Responsibilities

  • Fleet
    Supervision & Driver Management.
  • Vehicle
    Inspection and Management
  • Inspection
    and Supervision of drivers and their various Activities
  • Oversee
    conduct of trainings for drivers
  • Maintain
    a register of all Company drivers and their assignments
  • Coordinate
    Vehicle Preventative Maintenance Program and maintain updated vehicle
    status inventory.
  • Provides
    management oversight at multi-facility locations dealing with maintenance
    and repair with responsibility for ensuring technical effectiveness and
    efficiency through programs that deliver quality maintenance and repair
    services
  • Identify
    vehicle technological trends and forecasts needs, conduct needs analysis,
    and conduct gap analysis to ensure Fleet Services has the most up to date
    equipment and personnel skills
  • Plan
    and develop long-and-short range goals to ensure that there is a cogent
    approach to overcoming shortages and/or better utilizing excess resources
  • Assist
    in the development of vehicle and equipment maintenance policies and
    procedures for internal, external, services.
  • Maintenance
    Report, Warranty and Outside Recall Report, etc
Fleet
Operations
  • Develop
    and evaluate maintenance process and understands customer needs to ensure
    quality services and performs quality assurance with suppliers to meet
    service demands
  • Investigate
    customer complaints and resolve issues in a timely manner with the purpose
    of maintaining customer satisfaction. Develop and analyze customer surveys
    and identifies and implements corrective measures to ensure quality
    services
  • Work
    with customer service departments to ensure that equipment meets their needs,
    as well as, maintaining continuity of components
  • Oversee
    activities with regards to the acquisition, repair and preventive
    maintenance and replacement of fleet to meet client logistics needs
  • Manage
    Lease and Rental Operations network
  • Oversee
    Auction program to insure maximum vehicle utilization and sale of assets.
  • Manage
    and direct the Make ready program including licensing, decaling, and
    inspections.
  • Oversee
    Fuel infrastructure, Operations statutory requirements, and Market trends.
  • Manage
    and Direct Fleet Acquisitions program by planning forecasting and making
    recommendations to future vehicle needs.
  • Assist
    in the development of division budget and Vehicle Acquisition Budget.
  • Monitor
    and review accident, repair and recovery process.
Rescue
Operations
  • Rescue
    operations in an attempt to provide swift response to drivers issues in
    cases of emergency
  • Develop
    new business opportunities and ensuring existing businesses are optimally
    serviced.
  • Coordinate
    repairs, maintenance and track performance of fleet operations.
  • Interface
    with government officials on vehicular matters.
  • Ensure
    rendition of quality service and identification of customer’s needs.
  • Prepare
    daily, weekly and monthly report on customers’ performance (activities)
    for management review and decision-making activities.
  • Responsible
    for the maintenance and repair of all company vehicles.
  • Maintain
    a record/database of all fleet details, including vehicle
    particulars/documents and maintenance records
  • Implement
    and maintain a preventive maintenance plan to guard unavoidable spending
    on vehicle repairs and maintenance
Education
and Experience
  • Minimum
    of B.SC in any Management / Social Science Discipline
  • Minimum
    of 8 years post NYSC experience in a similar role especially in a
    well-structured leasing firm (Specialty in Operating Lease).
  • Minimum
    of 4years as Leasing Operations & Fleet Administrator
  • Professional
    Certifications and Second Degree will be an added advantage
  • Trainings
    with ELAN and other well-known training firms on Leasing Operations &
    Fleet Management is an added advantage.
Skills
& Competencies
  • Excellent
    industry knowledge in Operating Lease
  • Excellent
    marketing & presentation skills
  • Aptness
  • Ability
    to work under pressure
  • Physical
    & Mental Alertness
  • Ability
    to identify other business opportunities & further convert prospects
    to client
  • Brave
    and energetic
  • Computer
    literacy with Microsoft Office especially Excel
  • Quality
    and productivity focused
Method of Application
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