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Description
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Supervise the team toü process invoices,
staff claims, fixed assets transactions, vendors’ setup as well as other requests from spokes as instructed in a timely manner.
Supervise and review daily integrity checks
and monthly reconciliation of intersystems.ü
Supervise the preparation of monthly returns
for Spoke Specific rechargesü
Preparation and circulation of month cost
analysis report.ü
Coordinate monthly KRI and participate in
KRI reviews when dueü
To achieve 100% back-up and leave plan.ü
Ensuring that an effective system of
financial and operational controls is in place and is working as intended.ü
Continually reviewing all assigned processes
in order to identify opportunities for quality and process improvement.ü
Ensuring tools are implemented to measure
and report on levels of customer satisfaction.ü
Supervising the team, providing on-the-job
and other training andü ensuring all people related activities are recognized, rewarded in a timely and appropriate manner to retain key finance professionals.
Working with the other team leaders and
across the Finance Sharedü Service Center functions to ensure co-operation and smooth operations.
Monitoring to ensure that the standards of
customer serviceü provided by the unit consistently meet or exceed the requirements set under the Service Level Agreements agreed with the customers.
Ensuring that all activities conducted in
the unit areü appropriately documented and approved according to the new policies developed for the Finance Shared Service Center, and that documentation is kept accurate and up to date.
Ensuring the maintenance and ongoing
development of effectiveü systems and procedures for the timely tracking and collation of volumes for the preparation of monthly dashboards and fact sheets.
Processing and Decision making as per the
Departmental Operatingü Instructions manual and within the timeliness and accuracy standards specified.
Continuous improvement in productivity to
the standards prescribed from time to time.ü
Upholding the Values of the Group at all
times.ü
Compliance with all applicable Rules/
Regulations and Company and Group Policies.ü
Understand and comply with applicable local
laws and regulations.ü Specifically, understand and comply with the Anti Money Laundering Act 2008 (Act 749) and all its amendments, the Anti Money-Laundering Regulations of 2011 and the Bank of Ghana/FIC Anti Money-Laundering Guidelines as well as the Anti Terrorist Financing Act and its amendments, sanctions laws, regulations, rules and standard business practices.
Escalate any potential risk and compliance
concerns/issues,ü including but not limited to, issues raised in the recent supervisory orders you may be part of or witness to, and review as needed with the right people in a cooperative and transparent manner.
Behave in a way that reinforces the trust of
customers, clients,ü employees, regulators, shareholders and communities, and uphold Group Standards, to ensure regulatory requirements are achieved.
Any other job assigned by Manager, Accounts
Payable and Processing/HFSSCW.ü
KEY
RELATIONSHIPS – Financial controllers/ payment officers (Spoke) – PVM officers
4.
CONTRIBUTES TO – Delivery of SLA between Hub and Spoke – Timely update of G/L for the provision of information to the spoke – Identification of errors/unusual items by Spoke
5.
FOR – As FSSC Customers – For all the migrations – As a support to FSSC-BAU
6.
KEY PERFORMANCE INDICATIONS – Meet or exceed the service levels agreed with stakeholders. – Effective system of financial and operational controls and quality standards; Percentage (%) of errors to postings. – Productivity, process improvements initiatives done in FSSC; No of vouchers processed per month. – Employee satisfaction survey and stakeholder Feedback – Agree report with spoke within stipulated time. – Level / quality of automated reports. – Level of queries/corrections to submitted reports. – No of trainings facilitated in a year – Audit grade 2 and above.
7.
EXPERIENCE / KNOWLEDGE REQUIRED – University degree with 2 years experience in a medium size organisation. – Knowledge of PSGL and general high level of computer literacy – Understanding of business computing environment – Good communications and interpersonal skills |
How
to Apply
to Apply
Submit
your CV and Application online : Click Here
your CV and Application online : Click Here