RwandAir,
established in 2002 is the National Carrier for the Republic of Rwanda.
RwandAir mission statement is “to provide unsurpassed, safe and reliable
services in air transportation, including strategically linking Rwanda with the
outside world, while ensuring a fair return on investment.” The majority share
holding of the company is the Government of Rwanda.
RwandAir is
interested in hiring hands-on industry expert to fill a leadership position at
Rwandair in order to support management at all levels in realizing its Vision
and Mission. The successful candidates will for the period of one year
renewable, under the direct supervision of the Deputy Chief Executive Officer
to ensure a well and professionally run airline that will ensure safe and
reliable services while ensuring a fair return on investment. .
Position:
General Manager Commercial
Department:
Commercial
Reporting:
Deputy CEO
Directly
Reporting Positions:
- Director
Sales - Manager
Marketing - Manager
Revenue Management and Pricing - Manager
Cargo - Manager
Network and Schedule Management - Manager
of Ground Handling Operations
Key tasks:
- Set the
commercial strategy for Rwandair i.e. the customer proposition, revenue
target and deployment of the key commercial levers to meet this objective:
sales and distribution, marketing, network, pricing and revenue
management, and cargo; - Develop
a clear and constant awareness of customer needs. - Develop
and monitor the demand picture that drives the 5 Year strategic plan
including network and fleet growth, - Establish
cross functional working processes with finance, HR and operations on
business processes that require multi departmental involvement such as
product, * , new market entry etc.
- Maintain
a constant awareness of competitor activities - Identify
new business opportunities e.g. ancillary revenue, code sharing etc. - Manage
and motivate the commercial team to ensure efficient service delivery - Recruit
key staff that are missing and appoint vendors to meet strategic skills
that are otherwise missing from the business. - Ensure
consistency within company’s branding and marketing mix, especially PR and
the Internet and appreciating its continuity; - Ensuring
excellent levels of customer satisfaction through working closely with the
operational teams.
Authorities:
- Staff
assignments within the Commercial team - Selection
of third party service providers – e.g. system vendors, agencies and
consultants - Performance
evaluation of direct reports.
Accountabilities:
- Meeting
revenue targets - Brand
awareness in line with the customer proposition - Fleet
and Network Plan - Increase
revenue and improve profitability - Pricing
Strategy - Sales
& Distribution Strategy - Cargo
strategy - Demand
side of strategic plan - Focus
on RPK and RASK
Required
Skills
- Strategic
planning and analysis - Contract
negotiation and management - Public
speaking and presentation skills - Ability
to focus on detail and big picture - Analytical
thinking - Business
and report writing - Able to
deal with multiple objectives and sources of information - Relationship
building and persuasive skills - Able to
challenge and be challenged - Ability
to cross reference argument - Accuracy
- Endurance
- Team
player - Systematic
worker
Required
Education & Experience
- Past
record of outstanding performance in similar position in an airline for a
period of Minimum 12-15 years. - Leadership
experience in Sales, Commercial Planning and Marketing is desirable. - Bachelor
or master degree in Business Administration, Economics or Marketing.
How to
apply:
- An
application letter addressed to General Manager -Human Resources - Recent
and detailed curriculum vitae - Relevant
certificates - A
photocopy of the national identity card - Two
passport photos - Three
current referees
The deadline for
submitting application documents is April
23, 2013 at 4 pm local time at the front desk of our head
office located at Kigali International Airport, Top Floor building.
General
Manager- Human Resources
RwandAir
Kigali
International Airport – Main Terminal Building (Top Floor)
Box 7275 Kigali
– Rwanda
Email:
Recruitment@rwandair.com
Only shortlisted
candidates will be contacted.
Note: RwandAir is an equal opportunity employer.
